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1-800 Flowers Reviews Summary
1-800 Flowers has a rating of 1.8 stars from 1,376 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1-800 Flowers most frequently mention customer service, local florist and next day. 1-800 Flowers ranks 274th among Flower Delivery sites.
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Well for Valentine's Day i wanted to surprise 3 lady with flowers. Why did i use these people? They did everything wrong. Delivery date wrong, the color of the flowers wrong, they even got mom wrong. These people really miss spelled mom. By far the worst service ever...
Fast awesome service. There were not a lot of options left but that's my own fault for waiting until the day of. But had speedy fast service and received beautiful flowers
The flowers were beautiful but they were delivered at 4:15, after my wife had left for the day. Day after Valentine's Day flowers aren't as nice as ones that are received on the actual holiday
I have used this florist several times and been more than happy with their arrangement.
Therefore, I recommend them completely.
Enjoy!
I have used 1-800-Flowers many times in the past. The online experience is great. My fiancé had requested that I not send her flowers in a box. She wants them delivered from a local florist. The quality of the flowers from a local florist has been hit or miss lately. This last time for Valentines Day, they were definitely substandard. The flowers were already "aged" and were thrown away within two days. Quite disappointing for spending $190 with 1800flowers!
My floweres were recieved 2 days after the expected day and they were almost dead...
Poor flowers were in the FedEx box for almost 3 days
Very disappointed
I spent over $108.00
And i feel like i throw away my money
Shame shame
--------------------------------------------------------------------------------------------------------------------------- Very please with service and quality of flowers
Its a week later & there are still Lilly blooms that have yet to open. It has looked great since its arrival & my honey comments about how great they look every morning. Much nicer looking than just roses!
My grandma loved her bonzai and wind chime. I know where I will now be getting her flowers and plants. It was well worth the cost!
My order was placed online and it arrived on time. Communication with the seller was excellent. The message I asked for on the card was accurate. My wife was thrilled with the bouquet, but it was just the blooms in a vase. I kinda expected it to be trimmed with baby's breath or a ribbon or something to make the bouquet "pop".
I have been a customer for sometime now. Every order I place is delivered and recipients of my orders are happy. 1-800 offers a variety of products to select from, and I have always been happy with their service. I recommend the site to friends and family all the time.
I ordered the basket on 2/7
Received a delivery confirmation 2/8. Basket had not been delivered
Called several times and spoke w/ppl outside of the US. The hold time and interaction was very frustrating.
Not sure if the basket was delivered 2/10 or 2/11.
Very unpleasant experience.
MADE MY WIFE VERY HAPPY. THEY WERE ON TIME FOR VALENTINES DAY. I WOULD BUY FLOWERS FROM THEM ANY TIME.
Product was great, looked just like the item pictured. Prompt on time delivery. Everyone was very happy with the outcome.
I don't think this company care about what the product looks like when it arrives to it's destination/ recipient. For this reason, I will shop around and maybe just end up going into a store front and purchase them that way. Nothing personal.
I was fortunate enough to see the flowers alongside the recipient I purchased them for when they arrived. In the past, I haven't had a good online experience when. It comes to flower delivery. The last 5 arrangements I had purchased from previous websites similar to yall's always arrived half way through their life or already wilting, petals falling off, brown spots; bad experiences...
I heard a really good review about 1800flowers from a friend of mine, so I thought I'd give it a shot.
I ordered 3 arrangements all of which had only just started budding/ blooming when they arrived. Absolutely beautiful, and the highlight of the recipient's day! None of the people I ordered them for have had good experiences receiving or ordering online arrangements, but they all said these were the prettiest and *freshest (the most important thing) that they had seen.
Overall, on a future holiday I will definitely be purchasing again. 2 thumbs up for sure!
My girlfriend received the flowers the day after valentines because she leave work at 5 and it wasn't delivered until 6pm. I paid an extra 7 dollars so she could receive the flowers the day of but this did not happen and now I have to spend more money to make it up to her. Tried reaching customer service twice only to get disconnected after 2 hours of hold music. Would not recommend to anyone nor use again ever.
The flower My wife received were beautiful, Only negative I ordered the Large and was disappointed in the size of the arrangment
Stay away for this organization. I ordered a nice arrangement for my sweetheart on 1/26 for delivery on 2/14. It was delivered on 1/27 and the arrangement was not fresh and lasted only a few days. The local associate admitted they did not check the date. They called me to ask what I wanted to do. I said I wanted them delivered as specified. The Spanish speaking associate began to curse at me in Spanish. I terminated the call and called 1800flowers. They said it would be taken care of and were apologetic as they had complaints about this primarily Spanish speaking affiliate. It did not arrive on 2/14. I received a confirmation that it had been belivered 2/15. They lied. It had not. I asked for a refund but they wouldn't do that so I am working with my bank to dispute the transaction.
I will go local from now on. If I could give less than a one to denote the rating I would. It's too bad; their service has got on worse and worse over the last year.
Again, stay away. They are not honorable..
From the business
Send flowers and send a smile! Discover fresh flowers online, gift baskets, and florist-designed arrangements. Flower delivery is easy at 1-800-Flowers.com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members