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1800CPAP.COM Reviews Summary
1800CPAP.COM has a rating of 4.4 stars from 1,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
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Reasonable prices, fast processing and delivery of supplies and spare parts.
Service, selection, prices as expected. Shipping method took too long.
Hello William,
Thank you very much for your time and invaluable feedback. We are very sorry to hear about the delay you experienced with the delivery of your order. We do our very best to ensure that all packages arrive safely within the quoted timeframe, however, on occasion, circumstances outside of our control can affect your delivery date. We are happy to hear that your order was delivered and you were satisfied with the service and product you received. As always, thank you for your continued business with 1800CPAP.com!
Best regards,
Customer Service - 1800CPAP.COM
Great, simple, just follow the requirements for new cpap and deliveried right to your door in a few days.
Hello Max!
Thank you so very much for taking the time to leave our company valuable feedback! We are estatic to hear that our company was able to meet your expectations and we highly value your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Suppose to send size Large but instead received Medium size. Unable to claim because item already open up.
Just recently order Large size again and still making the same mistake again. Tried many times to contact Customer service but failed.
Hello Noor A.,
Thank you very much for your time and invaluable feedback. We sincerely apologize for any error that may have occurred during the ordering or fulfillment process. Our customer service team is standing by to assist you via email at [email protected], or by phone at 1-513-229-0952 (International Calls). We appreciate your continued business and hope that we can resolve this matter as soon as possible for you!
Kind regards,
Customer Service - 1800CPAP.com
The filter came with good packaging. It came fast too.
Hello Vernon!
Thank you so much for your time and feedback! We are delighted to hear that our company has met your expectations and that you are enjoying your filter. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
I understand according to your terms and conditions you aren't responsible for delivery, but the order I made on November 30 did not make it to Iowa until December 30.
Hello John,
Thank you very much for your time and invaluable feedback. We sincerely apologize for the delay you experienced with the delivery of your order. Please note, that due to circumstances outside of our control, the delivery of your package was heavily delayed. If you experience similar delays in the future, please contact our customer service team directly and we will proactively address the situation to ensure you get your products on time. If you have any questions or concerns, please do not hesitate to respond via email at [email protected], or by phone at 1-800-274-1366. Again, we apologize for the inconvenience and greatly appreciate your time and continued business with 1800CPAP.com.
Best regards,
Customer Service - 1800CPAP.com
I ordered the wrong part, was told the correct part, then ordered it, and was wrong part. Sent back wrong part but will only get credit for once since I opened one package and since it's "medical" I had to open eat opened package. Now the package I sent back has not been found so I'm out over $150 and don't have part I need. Experience is not good.
Hello Daniel,
Thank you very much for your time and invaluable feedback. We sincerely apologize for the unfortunate circumstances you have experienced with your order(s), as well as your return. Rest assured, the matter will be escalated and rectified appropriately. Again, we sincerely apologize for the inconvenience and greatly appreciate your continued time and patience during the return process. For immediate assistance, please contact our customer service team at 1-800-274-1366.
Kind regards,
Customer Service - 1800CPAP.com
Hello James!
Thank you very much for your time and feedback! We are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Sales staff were helpful and patient with the problem that I had with the shipment.
Thank you.
Hello Chan!
Thank you very much for your valuable time as well as your feedback! We are happy to hear that our company has met your expectations and we appreciate your business with us. We are here for any of your CPAP needs and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
I recently wanted to try the N30 style cpap mask and cushions, where the tubing is located in the front instead of on top of the head. Ordering was easy, and delivery of the supplies was prompt and exceeded the estimated time of delivery. This is the second time I have ordered from this company and the experience has been stellar both times. I will definitely order from them again.
Hello Marian!
Thank you so very much for your valuable time as well as your valuable feedback. We hope you are enjoying your N30 style cpap mask and we are highly thrilled to hear our company has met and continues to meet your expectations. We appreciate your continued business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Couldn't find these {15lt a minute cannula & humidifier}in Australia, so found online at this US company at a reasonable price, postage wasn't cheap, but paid an extra few dollars for the express/priority service and arrived within 4 days {USA - RURAL WESTERN AUSTRALIA} can't even get local mail that fast. So I recommend the company, the products and the postage service {take the priority for a few dollars more} and hopefully {health permiting} will be back, thanks
Hello Michael!
Thank you so very much for both your valuable time and valuable feedback. We are delighted to hear you're enjoying your cannula and humidifier and thrilled that our company has met your expectations. We appreciate your business with us and we are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Hello Valued Customer!
Thank you so kindly for your time and feedback! We appreciate your business with us and are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Prompt delivery of the first type of mask I tried. When that didn't work for me I was given credit for a different one. Again prompt delivery on the new one which is just great. I'm sleeping so much better!
Hello Susan!
Thank you so very much for your time and valuable feedback! Our company is estatic to hear that we have met your expectations and we appreciate you and your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
I have been a customer for about 4 years now--I have never had a problem. Orders have been correct and shipping is quick.
Hello William!
Thank you so very much for not only your valuable time but your feedback as well! Our company appreciates your continued business with us and we are delighted to hear that we continue to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
I have purchased there products for many years and the staff that works there are very knowledgeable about there products.
Ron
Hello Ron!
Thank you so very much for your absolute invaluable time and feedback! We are thrilled to hear that our company has and continues to meet your expectations. We appreciate your continued business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
I used the Company a few times, including the purchase of a CPAP machine.
Easy ordering, and quick delivery, what more can you ask, thank you.
Hello Kathleen!
Thank you very much for your time and valuable feedback! Our company is delighted to hear that we have met your expectations and we appreciate your continued business with us. We are here for any of your CPAP needs and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Hello Ron,
Thank you very much for your time and invaluable feedback. We sincerely apologize for any inconvenience you have experienced associated with our promotional emails. Please unsubscribe at any time within your customer profile and advise if you have any questions or concerns. Again, we apologize for the inconvenience and greatly appreciate your continued business with 1800CPAP.com!
Best regards,
Customer Service - 1800CPAP.com
Spoke with Veronica,
Asking about delivery, was to my home or the local Apria Office in Gilbert AZ,.
Veronica gave me the tracking # and it is being shipped to my address.
I asked about disposal of my out of warranty broken AirSense 10 but she was not aware of
Disposal service through Apria. I will inquire when I speak to the Respiratory Therapist.
Told her I have a SoClean machine and wondered if it's compatible with the AirSense 11,she
Was not sure, said that I can just use soap and water to clean the items.
Hello Mary!
Thank you very kindly for your time and feedback! We are delighted to hear that our company has met your expectations and hope that you are enjoying your order. We appreciate your business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
This site made it easy to get the equipment I needed as I do not get any through insurence. Back to sleeping well and will use them in the future.
Hello Sloane!
Thank you so very much for your valuable time as well as your valuable feedback! Our company is happy to hear that we have met your expectations and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
I've purchased cpap products several times
Quick shipping with reasonable prices.
Hello Matt!
Thank you so kindly for your valuable time and feedback! Our company is estatic to hear that we have met and continues to meet your expectations and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
From the business
We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Randall!
Thank you very much for your time as well as your valuable feedback! Our company is delighted to hear that we have met your expectations. We are here for any of your cpap needs and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com