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1800CPAP.COM has a rating of 4.4 stars from 1,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
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I800cpap.com advertise that they have the lowest price guarantee on Cpap Machines online. I call to have them match a popular online competitors price for the exact same machine.
They refused to issue a refund for the difference in price. Their price is $1700. 00 on 3/25/2022. The competitors advertised selling price is $1225. 00. I copied the guarantee from their website. It is posted below. You can't believe what is written on their website
The Lowest Price Guarantee on CPAP Machines, Masks, and Supplies...(Psst, please don't tell the manufacturers how low we are selling their products for, they might cut us off)!
Here's an inside tip; 1800CPAP.com REALLY does offer the lowest prices online!
Was totally on time and shipped as expected with no delays. Got it within a day. No complaints here
It was easy to find the parts I needed to replace and everything arrived within the time of shipping.
Ordering was easy online and received order in a timely manner.
1800 is an efficient, price competitive and customer focused provider. I'm a very satisfied customer from Queensland, Australia. It's like shopping next door.
Product received in a timely manner. I've ordered from this company before and have only had 1 order go astray but it was a carrier issue. Customer service was great in getting another order out to me right away.
Delivery was received in the standard time allotted
I got what I ordered in the expected time, with everything in working order.
Very please, thank you. I will continue buying from you. You made my order very easy to placed
I had a pleasant experience with the delivery of my product. The company was professional and efficient in replacing a missing order. The masks work beautifully!
Ordered nasal pillows. Thankfully, they sent the right type and size.
Easy ordering and shipped to me quickly. Would recommend.
Very easy to order and quick to receive my order. I received exactly what I ordered as it was described.
Always great customer service, ease of ordering online
Great company!
Nothing especial... i don't have too much to said...
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email [email protected].
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at [email protected]. Thank you Stephanie D. Customer Service Manager 1800CPAP.com
We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.

