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1800CPAP.COM Reviews Summary
1800CPAP.COM has a rating of 4.4 stars from 1,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
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A great company to work with. I would give more than 5 stars if I could. Super customer service. Great prices.
If its adjusted properly it works well. If not my wife finds it rather noisy. Its easy on the underside of the bridge of the nose.
Very easy and not many steps to make the purchase. Very clear totals during payment.
Items that i ordered are always delivered very quickly.
I have purchased a number of times from 1800 CPAP. COM
I am having problems with a Z1 travel CPAP and send an email asking Questions
Why have you not bothered to answer
You wanted feedback well here it is. Where is your care and customer service
A few years ago, my more than 5 year-old bi-pap machine, that would not be replaced by the therapist until it broke, did break,! It happened when I was on vacation in another state! No local providers would get involved in replacement or any kind of help. I called 1800CPAP to just order a machine to replace the one that wasn't working. To me, it was life and death, as my windpipe closes and my heart restarts many times, causing chronic A-fib. I purchased my own machine that I now use when I travel, and 1800CPAP.COM managed to get it programmed through my Cardiologist and delivered to me within 2 days at the RV Park where we were staying. Ever since, I have ordered new cushions, etc. through them. Their prices could be a bit better, but their service was stellar!
So the first thing is if you have a mustache that even with trimming you can't get a good seal. I also did not like the pulling effect of the hose. Trying to fix an idea that a strap on your head to me I much prefer the strap holding the noise peace on my nostrils I just find it more comfortable. Now on the upside, I did get the hose holder that mounts under the edge of the bed, which I love so at least I got one thing that was good.
The items are regularly purchased and are of a very good quality.
Great service and fair prices. Would highly recommend!
Quick delivery of the perfect parts for my Resmed S10 Fisher Paykal Zet mask. If you have fixed yours with epoxy and creativity (please see photo!), and its not quite fitting right, you are are losing sleep. You probably need to order a new mask. Wash your headgear strap, re-use it and save some money if you may.
The support tech was very helpful when I thought I ordered the wrong mask I appreciated their patience and understanding
I wanted to order CPAP supplies & get a receipt that might be acceptable to Medicare to evaluate if I could be re-imbursed. This was accomplished, except that the pdf was not very clear.
I purchased a SoClean 2 Compatible Adapter for AirSense 11. It is worthless as it does not establish a good seal over the CPAP water reservoir and the CPAP machine. The CPAP interprets this as a leak, overcompensating for the pressure loss and result is high air pressure and related noise of operation. NOT COMFORTABLE!
Great customer service! Pleasant, cheerful and eager to please. Thanks!
From ordering to delivery, this has been a great service and products at a great price!
Their service was very fast, prices were comparable, and quality was great. Will use them again!
From the business
We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members