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1800CPAP.COM has a rating of 4.4 stars from 1,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
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I have purchased several CPAP related items from 1800CPAP and I am satisfied with pricing and shipping. But their email barrage very quickly became overwhelming. No one needs an email every day from a company you will probably do business with once or twice per year. I was also a little disappointed that they do not seem to offer discounts on the machines. But it's very difficult to find those discounts anywhere, which suggests it might be due to manufacturer rules.
TL;DR Good company, good prices, too many emails.
Fast delivery and always what I ordered. Very easy to order online with good selection of products
It seems that even with the smaller nose inserts, it is not very comfortable. The thing is quite noisy and not as comfortable as I thought it would be. I am quite dissapointed!
I purchased a CPAP mask with headgear. The plastic nosepiece has sharp edges and cut my nose. The company refused a return.
Excellent service as always. Fast and efficient. Would recommend them to everyone
Very happy with this purchase. Overall it does a great job letting me slee
I like shopping with 1800CPAP as they are relievable and competitive with prices. I live in Australia and the items always arrive on time if not earlier than advised.
After placing the order, the product was shipped immediately, it is very good experience with 1800CPAP!
I need to return the two straps because they are not one piece but two held together by a clip. Always comes apart when I sleep.
I wish my regular CPAP was as good as this one! So glad I took the chance and ordered. Not only did they help me know what else I needed to purchase with it, it came far faster than the timing they gave me.
Searched several websites looking for nasal pillows. Not only did 1800cpap have the best price but, they also had the fastest delivery time.
1800cpap had all the products I needed and ordering them was very easy and the order was quickly delivered. I am very pleased with the easy to use web site, the Products and the timely delivery
Thank you
Vince P.
I ordered a replacement mask, and it got shipped in a timely fashion as described and at a reasonable price.
Received the items neatly packed, as scheduled, and without problem.
Easy online selection and purchase process, prompt despatch and delivery, no customs problems
10/10
I'm a repeat customer with this seller and have always had a good experience. The merchandise is as promised and delivered promptly.
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email [email protected].
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at [email protected]. Thank you Stephanie D. Customer Service Manager 1800CPAP.com
We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.

