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1800CPAP.COM has a rating of 4.4 stars from 1,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
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Website easy to use
Great follow up on status
Would use again
They were only too happy to take money from me for a Nasalaire II system when they knew good and well they didn't have any more of the systems neccessary parts and weren't going to stock them anymore, meaning that the things I went ahead and ordered- I wasn't even going to be able to use them. They allowed me to think that they were just temporarily out of stock. Get your act together people. They did nothing at all to rectify the situation. They just took the money and ran after I followed up to try to solve the issue. Not impressed.
The items purchased for my machine through this company cost much less than if I had purchased them through HME.
We found the item we needed for Robin quickly and easily. Received it in two days. We had waited for weeks for Hospice to get the item, and after 3 1/2 months, it never appeared. Good experience with 1800CPAP.
I now sleep through the night with no problem. Your representative was very helpful.
The cost of international shipping is quite high and there was no information provided for the custom duty imposed at the time of placing the order.
The facilitator of the training was very knowledgeable, and compassionate.
Always a great experience.
I'm annoyed that the review company requires me to put 50 characters in this box but 1800cpap.com is great.
Good price and fast service. Item arrived faster than stated on my order.
1800cpap.com has given me years of quick accurate service. Highly recommended!
Ordering from 1800CPAP.com, I know I will find what I need, at the best price, and will receive it quickly. I've been buying from them for years now and wouldn't switch.
Extremely courteous and knowledgeable. Fast delivery. Will use again when needed.
Ordered products arrived in good order and were as described and operated as expected.
Received my order quickly and it is correct or my machine
Was very happy with the quick and efficient shipping. Had what I needed in stock. Will order again.
I used 1800CPAP about 8 years ago when I was first diagnosed with sleep apnoea and recently needed to upgrade my machine.
It was very easy to jump on the website, look at the different machines and compare them.
Easy to use site and simple checkout process. I live in Australia and was surprised at how quickly my new CPAP arrived from the US.
Very happy and satisfied customer who has recommended 1800CPAP to many friends who have also purchased through the company.
I needed a different size of nasal pillow. These folks had just what I wanted and shipped it fast.
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email [email protected].
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at [email protected]. Thank you Stephanie D. Customer Service Manager 1800CPAP.com
We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.

