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1800CPAP.COM Reviews Summary
1800CPAP.COM has a rating of 4.4 stars from 1,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
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Great service. I think I ordered the small headgear for the F40. I need another one. Regional Healthcare said they can't send or don't have one.
Great service, quick delivery, had everything I needed. Will use again. The other place I had been using, was always low on stock, their website did not usually work.
Hello Charles!
Thank you very much for your valuable time and feedback! We are estatic to hear that your experience with us was fulfilling. We appreciate your business and are accessable for your future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I have ordered several items, several times over the years and I have never had any problems.
Hello Mitch!
Thank you so much for not only your valuable time but also your feedback! We are thrilled to hear we have met your expectations both currently and in the past. We greatly appreciate your continued business and are here for your current or future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I spent over three hundred dollars on cpap masks then am told you need a prescription. If I had been notified about that before I never would have sent you the order. Now refund my money! Cancel my order. I will never do business with you again!
I was very pleased on your response with an email on my order and the quickness, i received my product. My only complaint is that the large mask could have been xlarge if that is possible? Thanks kurt
My CPAP quit working so I took it back for repairs. They did a good job fixing it. The only reason for the 4 star rating and not 5 is it took a while to repair. So I was without my CPAP for a few weeks.
I got exactly what I ordered (and what I needed) promptly with no problems
Hello Charles!
Thank you for your time and your feedback! We are delighted to hear that we have met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I sleep much better than while using other devices/machines
Hello Maurice!
Thank you so much Maurice for your valuable time and feedback! We are happy to hear that you have been getting a much better nights rest and that we were able to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Hello Fred!
Thank you for your valuable time and feedback! We are thrilled to hear that your order has been treating you well and we are always here to help you with your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Ordered the wrong mask- I asked if i could return and exchange for the correct one- charged a restocking fee and shipping. I understand shipping but a restocking fee?
Left my CPAP power cord behind at a hotel. I was able to get a replacement from 1800CPAP.COM.
Hello Kevin!
Thank you very much for your time and your feedback! We are happy to see that we have met your expectations and were able to help you get a replacement CPAP power cord. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Not quite sure about the recent penchant for 'reviews' over a basic health service like providing specialized materials to patients. Rather think it's ridiculous, TBH.
They excellent products the customers is excellent.
Hello Kideng!
We are very thankful for both your time and your precious feedback. We are happy to hear that we have met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
My experience with your guy is outstanding your products is outstanding II love it.
Every thing delivered as order and on time. I especially like the user friendly online sire.
Hello Jeffrey!
Thank you very much for your valuable time and feedback! We are thrilled to hear that we have met your expectations and that you like our online store. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Reliable, quick delivery easy to order. Got the product I ordered in a timely manner
Hello Donna!
Thank you so very much for both your valuable time and feedback! We are estatic to hear that we have met your expectations and are here to assist you with any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Great service great company to deal with
Would definitely consider pass on all details to friends and family to also use this company
Would definitely do business with them again
Odger
Hello Rodger!
Thank you so much for your time and feedback! We are estatic to hear that we have met your expectations. We treasure your business and available to assist you with any of your current or future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
My experience with the company is they don't promise anything they deliver
My oder was shipped out and I was able to track it and it arrived on time it was a good
Order came fast. I had a little trouble with the directions. When i called the company, they sent me a video which made things clear. I am happy with the service and the product.
Hello Jan!
Thank you very much for both your valuable time and feedback! We are happy to hear that we met your expectations. We are also here to help you with any of your CPAP needs. We are glad you were able to figure out your CPAP cleaner. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
We asked to call before the product was shipped but you did not.
Dear Valued Customer,
Thank you very much for your time and invaluable feedback. We sincerely apologize for any inconvenience you experienced with your ordering process. We apologize that your request was not honored before the shipment of your product(s) and acknowledge and understand your frustration. We hope that you will continue to utilize our services and hope that your future experiences meet the standards you expect and deserve. If you have any questions or concerns, please do not hesitate to contact our customer service specialists by email at [email protected], or by phone at 1-800-274-1366. Thank you and have a great day!
Kind regards,
Customer Service
1800CPAP.com
It is a lot quieter than the last one, easier to clean.
It is also my fourth one and it is small
Which I like.
Hello Betsy!
Thank you very much for your valuable time and feedback! We are thrilled to hear that we have met your expectations. We are also glad to hear that your new machine is treating you really well. We are here to assist you with any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
From the business
We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Melissa!
Thank you for giving us your time and feedback! It is a pleasure to hear that you are happy with your order and that we were able to provide you with a small F40 headgear. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com