123InkJets

I purchased an HP74XL ink cartridge on 12-6-25. Shortly after arrival I placed into my computer. It came back replace cartridge on right. The cartridge on the right was the HP74XL I just replaced. I removed it and placed it back in again incase of a computer error. It came back with the same error message. I emailed the company with no reply. I tried calling and could not get through. Order Number ******* / 12/6/2025

I purchased what I had thought was ORIGIANL HP ink in May of 2025 - what was sent was NOT OEM HP, it did not work in my officejet 8630 - even my screen told me the cartridges were depleted and/or counterfeit! 123 inkjets told me theres nothing they can do because i was over the 30 day warranty (by only 40 days) a COMPLETE RIPOFF!

Two different ones - HP61XL Black - one dropped the ink all over the pages - couldn't read it. The 2nd one wouldn't print in black at all. Purchased a HP61 cartridge from Staples and it worked perfectly! Looking for a refund...

I had to install a new black cartridge in my printer. I install a new one from these folks and got error lights, removed that one and put in another new one from them. Same problem. I put the old one back and no errors. I sent them a ep-mail and asked for help, then contact on line, no one replied back. So, I called them, got this guy that could speak broken English. After a half hour he says you must have bought from a different company. I will not buy from them again. Went to Walmart bought another cartridge, no problem. If this is the way they treat their customers, I would not recommend their customer support.

Received 950XL951 totaling $118 from inkset 1-2-3. Black cartridge unusable. Did not fit. Sent it back to you & receiving new cartridge, which I haven't used because I had to purchase another from Office Depot in the meantime. When my 951 cartridges were almost used, I inserted the ones purchased from you. The magenta was 3/4 full, the blue & yellow were half full. I took all 3 cartridges & got a $6 store credit. So the $168 I reinvested works fine, but now an additional $118 for yours. You need to credit my credit card or send a check for a partial or all of the purchase back to me. Robert Olchefski 2021 Edgerton St #105
Maplewood, MN *******

I attempted to purchase refillable ink bottles for my Epson 2850. The photo of T502 appeared to be the correct bottle, it had wings on the tip. I received 502 ink bottles with no wings on the tip. I wasted $75 on that order

I ordered new replacement ink cartridges for my HP 8600 but only needed to replace the Cyan. I inserted the cartridge, message appeared that said to use regular cartridges and not the ones for setup. After troubleshooting, I called HP. We did a factory reset to bypass this message. It did not work. Called 123Inkjets, they would get back with me on refund. They would offer no refund. Cost was $116. No effort to resolve the issue. I now have cartridges I cannot use and had to purchase a new printer plus new ink cartridges ($500) that will work.

Made a promise but didn't stand behind it. Then when they contracted me I told them what the problem was and you quit emailing back without solving the problem! So what good does it do to contract you!

I purchased a laser cartridge online but it was never received. After three weeks, I phoned in and they told me it was out of stock and had no idea when it would be replaced. I asked for a refund. I never saw the refund and two months later, I received a crushed broken box with a broken cartridge inside. After phoning them many times and providing pictures I was always put on hold or transferred to another department. I was told they would refund it but I had to pay the return costs. Many follow up calls regarding this issue and almost 3 frustrating months later, I finally received a refund! Would not recommend!

I ordered 4 toners for my HP multifunction. After a week or so I hadn't gotten them and reached out to the company. No one answered the phone but I could "push 1" and receive a call back without loosing my place in line. Several hours later I got a call and was told old that the toners were out of stock in this warehouse but they were available from another warehouse and would arrive in 1-2 weeks. Called again and eventually got a call back and said they are back ordered but would be coming. Now when I call, the phone is never answered or a call back never comes. An email has also gone unanswered. Needless to say, I am not expecting the toners and have ordered from another company.

I gave the company only one star because of there poor customer service. There shipping was excellent and very fast however I ordered the wrong product and that is where my problem started. I have been trying to just get a simple exchange but they never answer the phone and the never return my messages left on there customer service line. I have sent them numerous e-mails and only had one response. They never gave me a address as to where to return the toner cartridges to and no return authorization number. I just want a simple exchange that's all. But you just can't connect with anyone there. Very poor customer service. I suppose there products are good but lookout if you have a problem, good luck.

8 days i have not herd about my order -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- I paid for it by pay paw ------------------------

I have not yet received order #07-******* placed on 02/05/24 for
$98.98
And
Order #07-******* placed on 02/05/24 for
$4.99
Which I ordered through Delta Skymiles which they have tracked thru their website.

I purchased some ink cartridges and (3 of the black ones and 2 of the colored ones) are not working. I have called twice and nobody called me back. I have left a message and nobody called me back. I am very disappointed with the product and the service.

ORDER NUMBER 07-******* 3 WRONG COLOR CARTRIDGES DELIVERED I WOULD LIKE TO RETURN.PLEASE CALL ME *******266

The prices are good... BUT... the service SUCKS...! When calling in an order. I have waited up to 24 Minutes...! I have went the "we will call you back " option and they did call back my (9:09 AM) call the NEXT day late ( 3:02 PM) afternoon and left a voicemail...! I ordered 2 black cartridges on 6 Dec. 2023... 12 Jan 2024 still have not received them... I have left a voicemail for them to cancel my order and to send me a text or email to let me know that will cancel my order and refund my money... NO RESPONSE...! I WILL NEVER ORDER FROM THEM AGAIN...! Also had problems getting the printer to work with their cartridges...! MY order #07 - ******* 12/6/2023 9:31 AM

I have been waiting on my order to ship. Received nothing from company until i inquired about my order, then to only find out they were out of stock!

Sent wrong ink after being on back order (with out notification) been waiting about a month for new ink. Ran out of ink. Had to get local. I requested a refund lets see how that goes