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123Brackets.co.uk Reviews Summary
123Brackets.co.uk has a rating of 4.4 stars from 129 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 123Brackets.co.uk most frequently mention fast delivery, good quality and next day. 123Brackets.co.uk ranks 6th among Home Theater sites.
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I ordered wrong bracket by mistake, e-mailed company about my mistake they were very helpful recommending correct bracket, promptly sent replacement which was the right fit and easy to install. Would use them again.
I am very happy with the product and the delivery was very fast. I would recommend using 123 brackets to anyone.
I ordered a bracket for my 24" JVC TV from this company. The description stated (and in fact still states) that this would fit "ALL 24" JVC TVs" - a direct quote. It doesn't.
Due to a delay with a plasterer, I did not attempt to install the bracket until more than a month after it was delivered - this seems to mean that I have no comeback whatsoever, despite the fact that it was (and still is) being missold as the description is an outright lie.
I even offered to send it back and pay the extra for another bracket that would fit my TV. This email has been ignored.
The only saving grace here is that I will soon be purchasing 2 more brackets for larger TVs, once decorating in my other rooms is finished - at least this rip-off company will only have my money for the smallest of these brackets.
I would advise you to avoid this company - I'm sure they're fine if you're lucky enough to get the correct bracket - delivery was not an issue, but if you get the wrong one (and, as said, their descriptions cannot be trusted) you will be in trouble.
If anyone from this company reads this review and feels that they want to address this issue then please feel free to reply to my last email which you have previously ignored.
Ordered two brackets that could be tightened by hand.
Sent brackets that need screwdriver and spanner to adjust the brackets. No use at all to me. I got offered 5% discount to keep them.
I told them the brackets were no good for my purpose, inferior to the ones I ordered and have asked on every email (6 to date) that I want a full refund but they keep asking me to choose another bracket.
I've quoted Distance Selling Regulations to them (twice) stating that as they sent an alternative product, without asking me first, it is their responsibility to pay return postage and give me a full refund.
Apparently they are going to send out a returns slip which I need to print out. How do they know I have a printer or access to one? I also have to take this to the Post Office (despite telling them I live nowhere near a Post Office and have mobility issues) but not to get recorded delivery? I'm guessing that the return slip will not be accepted by the Post Office. If this returns slip isn't accepted at Post Office (i. E. a fake) then I will be taking it to the local police station.
And as if to waste time they say it will take 24-48 hours for them to email the returns slip.
Every time I email them I need to restate what I've already told them as they don't appear to actually read the emails properly and just send a stock reply.
In my view 123brackets is a cowboy outfit. I have Googled them and their sister site bracketsrus and have found a lot of people who have had the same abysmal service from both companies.
If the star rating system allowed I would give this company a very big minus star rating.
I've carefully selected the bracket I need and they have sent me something completely differemt! Claiming that this is a 'superior product'. Don't order from them unless you really don't care about what they will send you! (Have to agree, in majority of cases it probably doesn't matter - all brackets are more or less the same...)
123 brackets offer a massive range at great prices and the quality of the product is impressive, would highly recommend and use again. Thanks.
Loads of brackets to choose from in all different styles. Exactly what it says and delivered very quick
Wanted to raise our plasma TV of the table in the front room... wow, what a difference the bracket provided by 123brackets made! Although the best price I could find, the quality was excellent and the service second to none. I will definitely use 123brackets again in the future.
We were extremely satisfied with the service provided by 123 brackets. The item was extremely well priced and delivered extremely fast.
This is not the first time we have used 123brackets.co.uk and it wont be the last!
Great trader fast delivery, cheap brackets but more importantly very good quality would definately buy from again!
Hi. I have now used this site about 8 times and will continue to use. They have great choice of products at fantastic prices. Delivery it great too. I honestly cant praise it enough. Please keep up the good work..
Got a curtain rail for a bay window with all the required parts. It was difficult to find all the bits from other places and 123 brackets were the cheapest. Fast delivery and great product. Can not fault the services.
Very easy site to use. Good prices and excellent delivery service. Will definitely use it again.
I have had the bracket fitted, it does what it says on the box, it could do with being stronger.
Very good site, cheap and fast delivery. Bracket was good quality. Why cant all sites be this simple!
I have used these people before and again they have not let me down. Excellent service and the right bracket for the job. I highly recommend a service that's second to none. Well done 123brackets.
Excellent range of products, the cheapest I found on the internet, their site was easy to navigate and find the bracket I wanted. This was backed up by a super fast delivery all in all a 5 star service which I totally 100% recommend
The bracket was sent very quickly. I had contacted 123 beforehand to identify the exact bracket that suited my purpose and was dealt with by a very helpful sales person. The instructions were clear and I quickly fixed it to the wall where I needed it to be sited.
I would thoroughly recommend 123 brackets.
Unbelievable quality and delivery. Ordered bracket from 123brackets and received my purchase within 48 hours at no extra cost. Instructions where bit misleading but thats not 123brackets fault it was the manafacturer. Will definately order again.
123brackets.co.uk are very good. They know what they are talking about and the product that they sell are very good. I would highly recommend everyone using them. Delivery was very quick.
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