123Brackets.co.ukReviews 129

Bought twice and both times got a great product at a great price. Would buy again

Used this company to purchase a cantilever TV bracket and HDMI cables, at the end of 2014. Our TV, when on the TV cabinet, was a little too tempting for our granddaughter to abuse. I wanted a bracket to put it on a specific wall, near to a rarely used doorway. The cantilever bracket allows me to put the TV in an optimum position for viewing, and then fold it flat against the wall when I need to use the doorway.

123brackets had a great range of brackets to choose from, that would fulfil my needs. On top of that, they also sell HDMI cables, which I would now need in longer lengths than before.

All products were delivered quickly and very well packaged.

If I am asked where to get a bracket from, or need another one for myself, 123brackets will be my first port of call.

A sales assistant recommended a particular bracket for my TV. On arrival it clearly was not appropriate. I called and a very helpful assistant told me that his colleague had got it wrong, told me to return the bracket for a full refund including postage. All calls in and out of our office are recorded. He told me the correct bracket, it arrived and worked. Now things went wrong: A woman called Jessie wrote saying that they would not refund postage and that she didn't care that the company manager had ordered her to make the refund. She also said she didn't care that our phone recording system proved that sales had recommended the wrong bracket! 45 emails later she was overruled by Visa who deducted the full refund from 123 Brackets. So if you come across Jessie, who simply ignores the facts and doesn't give a damn about customers or consumer law, you are in for a long slog.

Went on the wall without any problems and seems to be very durable indeed, highly recommend

Order was placed for 2 brackets for my monitors and delivered the very next day, tracking number was emailed so I knew what was happening and brackets were as described and excellent quality. Would def use again

This company was very fast to deliver in great condition and the site was really easy to use and place my order from.

Poor quality product. Wouldn't dream of mounting my tv on these badly conceived wall mounts. They are cheap for a reason. Furthermore, the item I ordered was not the one that was sent and trying to get any sense out of their customer services was an exercise in futility.

We have received the bracket in good time from ordering and the instructions and parts delivered are excellent for our requirements.