Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ZuluTrade

ZuluTrade

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ZuluTrade?
grey stargrey stargrey stargrey stargrey star

ZuluTrade Reviews Summary

ZuluTrade has a rating of 2.9 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. ZuluTrade ranks 94th among Currency Trading sites.

service
11
value
9
quality
13
This company does not typically respond to reviews

We monitor reviews for authenticity

India
1 review
1 helpful vote
Follow Enrica T.
Unfollow Enrica T.
Share Review
Report Review

The best!
April 1, 2022

It is so easy to use and it works wonderfully for a newbie like me. The best copy trading platform!

Date of experience: April 1, 2022
Ukraine
1 review
3 helpful votes
Follow Vitaliy M.
Unfollow Vitaliy M.
Share Review
Report Review

Can it be called a fraud?
November 26, 2020

I spent with Zulutrade about 10 years as affiliate and a trader. This year I have reached the minimum amount for payout first time. And Zulutrade has declined my first earnings due the 700 points rule. I need to say that the main essence of the situation is not that I was fined, but that with one click someone crossed out all the accumulated funds. Not only for a specific month, or for specific trading positions, but absolutely all the funds that I have collected on this account since the moment it joined ZuluTrade.

I wrote to trader department and talked to manager. He said that the 700 points rule will be canceled in few days for traders with live forex accounts. But month passed... and Zulutrade declined all my funds second time. Do I need to say that this was done on the basis of the same open trading positions, for which all my savings were destroyed the previous time?

And what do you think, all these (so far) about 1000 dollars of commissions were paid back to the users who paid for them, or Zulutrade kept them for themselves, taking them from the users and not paying the trader? Can it be called a fraud in this case, or what is it called? However, they still take commissions from followers for my work. And I can suspend (not delete) my Zulutrade account only when all orders on the account are closed.

The questions to Zulutrade:

1) If You decline all my current, past and future earnings, why can't i suspend opening the new trade positions and wait when the old positions (for which you decline all my earnings) will be closed, and i can deactivate my account?

2) If you decline trader's earnings, why don't you pay back those comission to the followers?

3) I don't even ask you why do you decline all the accumulated funds but not a part of them for the specific trade positions. But the question is: where's the common sense?

Date of experience: November 26, 2020
ZuluTrade S. — ZuluTrade Rep
over a year old

Dear Vitaly,

Thank you for this review and for having been one of our signal providers for 10 years now. I’m sorry to hear that the platform does not meet your expectations anymore, but I really appreciate you bringing this to my attention and allowing me to share the core rules governing our platform.

ZuluTrade's priority is to ensure the safety of its clients' capital. For this reason, Traders who violate the trading rules and put Investors at high risk are investigated, and if they abuse the company's services, sanctioned or eliminated.
At the end of each calendar month, the trader is being paid the commissions based on the total monthly PnL, taking into account open positions. If the monthly PnL turns out to be negative, then the Trader will not be paid any commission.
At Zulutrade, we strive to provide world-class customer experience to all users. Social and copy trading have emerged as a popular addition to the retail trading market. Through this offering, ZuluTrade customers can copy a high-performing Trader’s signals and strategies, removing the need to speculate themselves and instead follow more experienced market participants.

As far as the deletion of your personal data is concerned, please feel free to send us your request via email at [email protected]. We remain available to discuss with you any further inquiries.

Thank you again for taking the time to share your experience with us.

Tatiana from the ZuluTrade

India
1 review
6 helpful votes
Follow Jason W.
Unfollow Jason W.
Share Review
Report Review

They have their own traders on the top ranks to manipulate the investors and eventually the account gets blown up which leads to a huge loss. Then they call it T&C's BS for the loss...

After that they repeat the same thing again and again...

It's all about affiliate payout for the zulutrade...

Date of experience: March 23, 2019
ZuluTrade S. — ZuluTrade Rep
over a year old

Hi Jason
ZuluTrade has been founded in 2007 and from since had a series of product and user growth.
We have a proprietary algorithm to rank Traders in the platform. You can find is a detailed explanation of ZuluRank here, https://www.zulutrade.com/zuluranking
We are transparent and we provide by far the most detailed view on trading systems that are on our platform.

We have been in the industry for more than 13 years offering innovative copy trade and social trading features to our Users, Investors, Traders, Brokers and Partners.
You can check our service at our official website or contact our 5-star customer support with your ZuluTrade username that will be in help with anything you need via Chat, email or Phone.

Best regards,
ZuluTrade team

From the business

Founded in 2007, ZuluTrade is the most renowned social wealth management platform out there. The platform provides social trading services and enables traders to share their knowledge with investors interested in their strategies.

The platform has partnered with more than 70 brokers that provide a large range of CFDs including Forex pairs, Indices, Stocks, Cryptos and Commodities. ZuluTrade’s user base amounts to more than 2 million investors and over 90,000 traders. ZuluTrade is regulated by the Hellenic Capital Market Commission (HCMC) in Greece and by Japan’s General Investment Advisers Association in Japan (2014 – No. 1058 Member Associations).

When it comes to the safety of funds, the platform offers ZuluGuard, which acts as a shield for investors’ funds. Additional features of the platform include the Automator tool, which lets you set rules to lock profit, update Stop/Limit for selected trades, close profitable trades or notify you of any significant ch...