Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zoosk

Zoosk

2.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zoosk?
grey stargrey stargrey stargrey stargrey star

Zoosk Reviews Summary

Zoosk has a rating of 2.1 stars from 3,540 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 648th among Dating sites.

service
318
value
327
quality
289

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

This app is a scam and they lie just to get your money 2 pic of same person with different locations

Date of experience: October 17, 2021
Florida
2 reviews
5 helpful votes
Follow Oh N.
Unfollow Oh N.
Share Review
Report Review

Don't you get it these guys in todays world are all being trained by online coaches like Corey Wayne on YouTube. Nobody is genuine anymore it's a fake world technology ruined relationships for sure. These guys are all practicing there skills. I'm glad I grew up in the 90s eye contact was way better than swiping. I rather stay single then be dealing with people who are actually learning and being trained how to maliciously lie to females just to get in there pants. It's become a sad sad world.

Date of experience: October 14, 2021
Pennsylvania
1 review
2 helpful votes
Follow Becky B.
Unfollow Becky B.
Share Review
Report Review

Worst site ever
October 14, 2021

First off this site has no way to determine distance. You'll get people hundreds of miles away viewing your profile and wanting to meet you. Also there are many, many fake profiles. If you message someone and don't get a response look at their pictures very carefully. You can tell if the picture is superimposed. In the York pa area there is a very good looking man with his dog in front of a lake. It is superimposed. You can tell because he is standing on top of the water.
On this site no one responds. It's because there are so many fakes that people searching for the love of their life get frustrated and give up responding.
This site costs less than others but don't kid yourself. All dating sites are the same and owned by the corporation.

Date of experience: October 14, 2021
Nevada
1 review
1 helpful vote
Follow T C.
Unfollow T C.
Share Review
Report Review

Suuuuuuux
October 13, 2021

There is no way to message people in your area unless you've let the website up-sell you into submission

Date of experience: October 13, 2021
New York
1 review
7 helpful votes
Follow Jessica S.
Unfollow Jessica S.
Share Review
Report Review

Never again
September 30, 2021

Zoosk dating app where do I start! I get it we are living in crazy busy times and it's hard to meet someone. (Time is valuable) almost 3 weeks in I hit 1k messages! (men=horndogs) Out of all that overwhelming nonsense I made a friend and fell head over heels over a cutie. Let my guard down went on an amazing date. Then nada! If you need a lot of attention this app is for you! Good luck!

Date of experience: September 30, 2021
Illinois
1 review
1 helpful vote
Follow Todd W.
Unfollow Todd W.
Share Review
Report Review

More Duplicate Fake Profiles
September 28, 2021

Reading great reviews and thinking Zoosk would be better than other sites, I joined for a 6 month trial. In less than two weeks, I am terribly disappointed. This site seems to be no different than the others. In my search, not only are the members constantly showing up, but there seems to be no real matching tools built in. It asks too often, If I mind smokers, for example. I say no and it continues to ask. Its always the same people over and over again. The final straw was finding the same image, three slightly different profiles, in three different parts of the country in which ALL were online at the same time. This profile is a good example of how Zoosk isn't any different; FAKE profiles. Most are real yes, but, many are not. I can no longer trust this site like the others. I think it's a waste of money, or at least I think I wasted mine. Congrats to the people who allegedly found the loves of their lives through this site. My first date, which was about 3 minutes, showed up drunk and slurring... bottom of the barrel. Also, the way the app is created, you cannot enlarge the images, one size does not fit all. If they are not going to allow a full descriptive profile, at least allow the image enlargement.

Date of experience: September 28, 2021
New York
3 reviews
4 helpful votes
Follow Allan G.
Unfollow Allan G.
Share Review
Report Review

Lying about membership
September 24, 2021

I have on and off this sit twice
In last year and half. Varosrl is a joke and smart picks waste of time. A vast number of pictures and profiles are not even members anymore
How can they match you with people 75 to 200 miles away and if you look at someone and they sign o. They say they looked at you. Which is not true
I have sent them 4 emails about them revamping their site and app with no response all about the money not about the customer

Date of experience: September 24, 2021
Massachusetts
1 review
4 helpful votes
Follow Wilfred P.
Unfollow Wilfred P.
Share Review
Report Review

I recently signed up, paid my subscription but still cannot send messages to most of the people I "match" with. AND there is no support available! I have tried three browsers, Bing, Chrome and Firefox, but still can only message a small number of people, it lets me type in the message, but when I click send, nothing, absolutely nothing, no error and the message just sits in the box.

Date of experience: September 18, 2021
Ohio
1 review
0 helpful votes
Follow Ricardo W.
Unfollow Ricardo W.
Share Review
Report Review

Not a good time
September 14, 2021

The white women on here is not interested in African-American men I just basically it's just a white dating site for a whites Nothing wrong with that it's just not for us African-American community

Date of experience: September 14, 2021
Texas
1 review
0 helpful votes
Follow Margaret W.
Unfollow Margaret W.
Share Review
Report Review

A Scam site!
September 14, 2021

I was scammed on Zoosk at a very professional level. He was SO believable believable he even Skyped with me the second day ( before he left on a fictional work trip to Canada -- using a fake video. Over a 6 week period, he ", groomed' me & gained my trust -- now I realize he was waiting for a chance to ask for money. As it turned out, he was stealing the copyrighted photos of a male model in the UK as himself. He also did speak French and German, in addition to English -- which he cleverly used to support his identity as real. Even when I confronted him with undeniable evidence, he never broke character! He was outraged and upset that I could believe his deception,( I had lots of proof) & threatened to block ME & report ME for "stalking."!
He was very very good at all of it & I'm sure he wasn't working alone. So now I have significant trust issues and,'real' feelings that have lingered for a fake person. It was gaslighting at it's best & I'm unsure how I will ever get over this experience.
Zooks gives no feedback to your complaint or.if they even looked up the offender or removed his false profile.
So stay off Zoosk -- all they care about is getting your money!

Date of experience: September 14, 2021
Colorado
1 review
4 helpful votes
Follow Zachary R.
Unfollow Zachary R.
Share Review
Report Review

Fraud
August 22, 2021

Not only did I not get responses, ( let me clarify, I got one response from a woman who just wanted money, and another who disappeared after a day -I'm not a bad guy, I wasn't rude) which makes me wonder if any of the profiles are real/active, after I cancelled on their site, they tried billing me again - twice! Don't trust this site.

Date of experience: August 21, 2021
Massachusetts
2 reviews
11 helpful votes
Follow Leonard B.
Unfollow Leonard B.
Share Review
Report Review

Den of internet frauds
August 17, 2021

I write to warn others of my experience with zoosk clients. On one occasion, a putative client presented herself as a woman living 40 miles from me. She shared my interest in antiques, seemed quite as well informed about her field as I would expect. After about a week of Increasingly intimate messages, she postponed a scheduled date because she had gotten a lead on a possible contract for her to supply a wholesale dealer in antiques with quality pieces of Canadian antiquities. She documented her flight from Logan Airport in Boston to Toronto with photos of herself in setting I recognized from my travels. All went well until she was unable to draw $6,000 from her bank. I refused to give her the money, but asked her to establish a basis on which I could evaluate the credibility of her story. I expected there to be large holes in her yarn. To my astonishment, she produced a credible invoice for the $6,000 written on the letterhead of an organization that advertises on the internet and in magazines that are currently circulated among antique dealers and is a member of the Dothan, Alabama, chamber of commerce. The instructions for payment was directed to a bank doing business in Dothan Alabama. Finally, the people involved in the scene presented to me answered telephones identified through 411.
In summary, this is the most elaborate and sophisticated internet scam I have found in 40 years of study of this behavior.

After having experienced this event, I used the one tell (indicator that the scam was a fraud) that proved the most effective way to detect fraud to identify 8 other clear frauds. I was able in all but one of these 8 cases to corroborate my conclusion by the presence of a second indicator that the clients were not who they claimed to be.
Zoosk blandly says tha we should report incidents of fraud like this. Their position is, caveat emptor, "Let the buyer beware. " I recommend that you do so.

Date of experience: August 17, 2021
Michigan
1 review
0 helpful votes
Follow Wayne N.
Unfollow Wayne N.
Share Review
Report Review

I'm glad I only signed up for one month at $29.95, What a waste of money and time. I am a Christian man and telling you the truth. Here is my experience w/ Zoosk. First of all I am a good looking guy but looks is not everything. This Zoosk site is as dead as Julius Caesar. Very small audience--few real profiles and many are fake. Based only on looks. No science at all. Actually Zoosk messes with your messages by sending you fake profile messages. These new messages always show up in the morning Zoosk does their dirty work at night--like a thief in the night. After you reply to these fake profile messages they disappear the next day. You can do a full search for that fake profile and they don't exist at all. "All fake". Zoosk must think we are all stupid. Please believe me--DON'T WASTE YOUR MONEY DON'T GIVE IT TO THESE THIEFS---I HOPE THIS HELPS YOU.

Date of experience: August 9, 2021
Minnesota
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Zoosk is a Scam. I Tried this site's free memebreship before paying. At least half of the notifications of activity ("likes", "Wants to meet you"' and "Zoosk member viewed you") are fake and not from a real person. Zoosk has a ton of phony profiles they use these for fake activity to scam you into thinking people want to communicate so you should sign up. You think hey I'm finding some matches... wrong! It's all a ploy to build false excitement. Phony mutual match sand connections only show upon 1st look then disappear if you refresh and look again. If a photo has numbers on it, it's fake. Almost all profiles with of women with only 1 pic, no kids, and no info about interests was bogus and the site is full of these profiles. AVOID Zoosk... go to Hinge where I've not expereienced any of the BS you get t zoosk.

Date of experience: July 26, 2021
Canada
1 review
4 helpful votes
Follow April W.
Unfollow April W.
Share Review
Report Review

I paid for a 6 month membership. After a couple months I went to log in and it said my account was blocked by an administrator. After several conversation with their rude employees I was told I would have to open another account and once I paid they would credit my account. I paid for a 6 month membership again and after 2 weeks my account was blocked again and I never received my credit. Now I'm out over $100 and Zoosk won't respond to my emails. Big rip off!

Date of experience: July 11, 2021
Colorado
2 reviews
3 helpful votes
Follow Daniel C.
Unfollow Daniel C.
Share Review
Report Review

I found Zoosk.com to have 3 out of 10 women were scammers looking for money... They have even teamed up with a woman with a profile on Zoosk who references her "friend" who wants to meet you but doesn't have an online profile herself. This was a major red flag to me. Some very pretty girls turn out to have husky male voices on calls. Photo verifications and profile scrubbing by Zoosk support would help with these problems. While a fairly easy-to-use platform and I appreciated the SmartPicks, I do not feel that it was worth the money I spent on it.

Date of experience: June 8, 2021
Florida
1 review
2 helpful votes
Follow Margaret V.
Unfollow Margaret V.
Share Review
Report Review

Scammer
June 7, 2021

I had to block A person from phone who is not who he claims to be. I checked him out and all lies. Tried to contact zoom but was unable to.

Date of experience: June 7, 2021
Washington
1 review
0 helpful votes
Follow gtfu u.
Unfollow gtfu u.
Share Review
Report Review

Free membership blocks any of the messages that you are getting except from the bots. There is no refund when the block you after 2 days and no customer help or way to speak with them then they continue to charge reoccurring and give no way to stop or refund

Date of experience: May 30, 2021
Pennsylvania
2 reviews
10 helpful votes
Follow Mike C.
Unfollow Mike C.
Share Review
Report Review

After paying for a 3 month subscription, I was not given the "Free Perks" as advertised. I had about 21 days of "Instant Crush" and the option of going back to look at a profile. Many of the profiles had no picture or story, making it impossible to make a selection. Their matches and smart picks resulted in people far exceeding the 100 mile preference, 95% of the time. You CANNOT edit your default search parameters and if you critize them, your story gets "edited". Definitely not renewing my subscription!

Date of experience: May 23, 2021
Indiana
1 review
0 helpful votes
Follow Jason G.
Unfollow Jason G.
Share Review
Report Review

Crazy
May 18, 2021

Be careful with what you ask for there are a lot of shady people out there just playing games have fun

Date of experience: May 17, 2021