Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zoosk

Zoosk

2.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zoosk?
grey stargrey stargrey stargrey stargrey star

Zoosk Reviews Summary

Zoosk has a rating of 2.1 stars from 3,540 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 648th among Dating sites.

service
318
value
327
quality
289

We monitor reviews for authenticity

Pennsylvania
1 review
2 helpful votes
Follow Pam L.
Unfollow Pam L.
Share Review
Report Review

ZOOSK RIP OFF SITE!
February 11, 2017

ZOOSK... THIS SITE has the most unbelievable worst marketers on the planet! I have been a bar/casino beverage manager for over 30 years, and know how to market, and make you spend your money on a friendly, satisfied note. This marketing plan is so pathetic it is`nt even funny. Don`t you think that if you could read a message, and could see who sent it? If you are interested and have to pay to send one, it would make sense? So, would anyone pay? Without knowing who it is that sent it? It may be someone who is so NOT YOUR TYPE? It is such computer generated bull$#*!! Tonight I sent a wink to someone, and a message popped up on Face book that the person I winked at sent me a message... Sign up to read it. SO when I went onto Zoosk site to see who viewed me, that person had not even viewed my profile! SO, HOW COULD THEY HAVE SENT ME A MESSAGE WITHOUT EVEN VIEWING MY PROFILE? It is SO EASY to figure out, it is~nt even funny! Maybe if it was REAL and you saw that they viewed your profile, and you could at least read their message! Than it would be up to you, if you were interested enough to pay to be able to respond! Was on this site many years ago as a payed customer, & the people they sent me as my matches were NOTHING that I would ever be interested in.And now keep my profile up unpaid just to prove it is a BIG SCAM! Just put up a profile, don`t pay, and watch how many people have an interest in you, just by checking out their profile. If I could market this site as an HONEST business note with out scamming you, you would only spend your money if you were REALLY interested in someone, and people on it, would for sure find who they are really looking for! Maybe I should start a REAL HONEST dating site! F**k computer generated bull$#*! to try to rip you off! Think you all get my point..., BTW,,, If they send you something that says, a Zoosk MEMBER is interested in you, it maybe someone who is hot. BEWARE, as I believe that it is a ZOOSK STAFF MEMBERS PROFILE to try to SUCK YOU IN TO PAYING! Also I was on POF, when it was real and free. Now Zoosk has that one locked up TOO!

Date of experience: February 11, 2017
Florida
2 reviews
0 helpful votes
Follow Janet P.
Unfollow Janet P.
Share Review
Report Review

When you see someone, and you feel like he is the one, and you don't want to see anymore even if you just begin your subscription and you feel that cancelling is the right thing to do,,,, that is priceless...

Date of experience: February 10, 2017
West Virginia
1 review
0 helpful votes
Follow Kelly M.
Unfollow Kelly M.
Share Review
Report Review

Happy
February 9, 2017

Happy with Zoosk... enjoyed meeting people and a certain man. Hope everyone has good luck. Its important to set your boundaries and know what you want.

Date of experience: February 9, 2017
Louisiana
1 review
0 helpful votes
Follow Darrel M.
Unfollow Darrel M.
Share Review
Report Review

Great
February 8, 2017

I think this is a great site for finding true love And a wonderful friend for life. Very affordable price and met other friends on here

Date of experience: February 8, 2017
Iowa
3 reviews
4 helpful votes
Follow Sam L.
Unfollow Sam L.
Share Review
Report Review

Zoosk does not care
February 8, 2017

Zoosk canceled my subscription with no reason why. I have 3 months left that I paid for. No answer/response from Zoosk what so ever. Will not even help to restore my account. The site is okay, but customer service forget about it.

Now I can not even add a description of me, my idea date, and my idea meeting.

Date of experience: February 7, 2017
Florida
1 review
0 helpful votes
Follow Stacy D.
Unfollow Stacy D.
Share Review
Report Review

Good experience. I'm glad I tried it. Being able to have favorites would be nice. I met the love of my life. Best wishes to everyone.

Date of experience: February 7, 2017
New Jersey
1 review
4 helpful votes
Follow you s.
Unfollow you s.
Share Review
Report Review

SUCKS!
February 7, 2017

You cant view your messages or contact anyone unless you subscribe! It wont let you choose any other option for deactivating your account except for that you found someone, almost like they dont want you to deactivate for any other reason! Stupid!

Date of experience: February 7, 2017
Pennsylvania
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

A+I was impressed with the site overall and I would Definitely recommend to others. I am completely satisfied with the site and will hopefully never have to use N online dating site again

Date of experience: February 6, 2017
Texas
1 review
0 helpful votes
Follow Charli G.
Unfollow Charli G.
Share Review
Report Review

He was on his last day on the site and I was getting discouraged when we met. I had tried other sites and said this would be the last one... and it was. Thank you Zoosk.

Date of experience: February 6, 2017
Illinois
1 review
0 helpful votes
Follow Evan F.
Unfollow Evan F.
Share Review
Report Review

Met someone
February 5, 2017

Fantastic sight. I would highly recommend this sight to anyone. Really informative. I would definitely resubscribe if I had to.

Date of experience: February 5, 2017
New Jersey
1 review
0 helpful votes
Follow Randy T.
Unfollow Randy T.
Share Review
Report Review

Its a good site I would use it again its a well thought out site and good service I really liked the constant updates that had been provided to me it kept things interesting I like this site

Date of experience: February 4, 2017
California
8 reviews
28 helpful votes
Follow Ilya L.
Unfollow Ilya L.
Share Review
Report Review

Bad dating website.
February 3, 2017

I've tried zoosk.com and it was waste of money and time. Many members didn't reply to my messages. But those who did, only once, and after my replies didn't reply back.

Date of experience: February 3, 2017
Nevada
1 review
0 helpful votes
Follow Raya a.
Unfollow Raya a.
Share Review
Report Review

Good app
February 2, 2017

I tried the other applications...
But Zoosk is the best. Ther is less than the other one rude people...
Im happy find him, I appreciate zoosk help

Date of experience: February 2, 2017
California
1 review
0 helpful votes
Follow greg b.
Unfollow greg b.
Share Review
Report Review

It worked I found her
February 2, 2017

I'm very happy this site worked. I found what I needed and couldn't be happier all I can say is try it for yourself if you are looking for love it is it there

Date of experience: February 2, 2017
Massachusetts
1 review
0 helpful votes
Follow Rob W.
Unfollow Rob W.
Share Review
Report Review

Gentle Woman Girlfriend
February 1, 2017

After a long search on Zoosk, I found the lady for me. Too bad she is at the other end of the state, but we very much enjoy our times together of shared interests. Good luck and don't give up!

Date of experience: February 1, 2017
Florida
1 review
0 helpful votes
Follow Brent J.
Unfollow Brent J.
Share Review
Report Review

Great site, not alot of real Christians that actually go to church on a weekly basis and pursue God's word on a daily basis but if you are patient you will find the right one

Date of experience: January 31, 2017
Oregon
1 review
1 helpful vote
Follow Darrell P.
Unfollow Darrell P.
Share Review
Report Review

To many costs
January 31, 2017

The site was alright to start after paying for 3 months just to join. I sent numerous messages with no responses. Then found out if you wanted your message to go through or get a response you had to pay ungodly amounts for coins.
If you liked someone and they liked you as in mutual all of a sudden they disappeared. I'm dumping the site when 3 months are up.

Date of experience: January 30, 2017
Louisiana
1 review
0 helpful votes
Follow Sue H.
Unfollow Sue H.
Share Review
Report Review

Dating
January 30, 2017

Lots of creeps met 1 good one. The were either way too old or write weird stuff. A couple were nice though.

Date of experience: January 30, 2017
Colorado
1 review
0 helpful votes
Follow Sarah H.
Unfollow Sarah H.
Share Review
Report Review

Zoos uses your profile, and contacts others saying that you're interested in them and want to meet them or wings at them. It creates expectations and others that hurt feelings. Zoosk will not correct the errors, nor will they refund your money. Zoosk says your online and you're not, when you asked to get off the site they keep your profile posted and indicate you've been recently online. Bottom line the site uses people moves represents the facts, hurts people!

Date of experience: January 30, 2017
Florida
1 review
0 helpful votes
Follow Diane W.
Unfollow Diane W.
Share Review
Report Review

Best Dating Site Ever
January 30, 2017

The very first person I met off of this website was a who they portrayed themselves to be online and was even better in person than they appeared online. I am looking forward to getting to know him even better. Thank you, Zoosk!

Date of experience: January 29, 2017