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Zoosk

2.1

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Zoosk Reviews Summary

Zoosk has a rating of 2.1 stars from 3,540 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 648th among Dating sites.

service
318
value
327
quality
289

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Texas
1 review
0 helpful votes
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I tried the app for 6 months but found no connections, as the app did a horrible job of finding anyone with the criteria I gave them. So just before my subscription ended they attempted to charge my credit card with no permission for an additional 6 months. I immediately cancelled the subscription the day before my 6 month's end, contacted customer service telling them to refund my money and uninstalled the app. Their customer service then refused to refund my money and I had to dispute the charge with my credit cards company.

Date of experience: November 10, 2018
Georgia
1 review
0 helpful votes
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Great
November 11, 2018

She is great. We have a long lasting relationship. No will ever comepare to her. She is everything I could ever want. This site worked great.

Date of experience: November 9, 2018
Nevada
2 reviews
0 helpful votes
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Very Pleased
January 24, 2019

I've been single for some time now, and 2 of my friends had great success on Zoosk, so I thought I would give a try, and I'm glad I did. I met someone that I feel was a match made in Heaven

Date of experience: November 8, 2018
Alabama
195 reviews
363 helpful votes
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Hated it.
November 9, 2018

False advertising. A lot of the people are not people but robots. There is no one in my area and I refuse to drive hours to find love. It's cool though. I'm guessing being alone is the way to be.

Date of experience: November 7, 2018
Illinois
1 review
0 helpful votes
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Not too bad
November 8, 2018

I met someone on my first day on the site and he is absolutely amazing, but I think that it is way too expensive especially for a 1 month subscription and all the other little things you have to pay for.

Date of experience: November 6, 2018
New York
1 review
0 helpful votes
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Good site
November 7, 2018

It didn't take long for me to meet the love of my life. Thank you! We have everything in common. I will definitely recommend this site to all my friends who are looking for someone.

Date of experience: November 5, 2018
Wisconsin
1 review
0 helpful votes
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Don't subscribe to Zoosk
November 5, 2018

Most profiles are not members. Most members are not active. Leaving very limited possibilities for matches. Not given credit for days when not able to access website. Not able to sign into my account on the last day of my subscription.

Date of experience: November 5, 2018
Washington
1 review
0 helpful votes
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We met on Zoosk, talked for days, agreed to meet, met, fell in love, i am now moving to the stste and town she lives in and in a few months i will move in with her and eventuall we will be married

Date of experience: November 2, 2018
Germany
1 review
0 helpful votes
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The site has real life people. Very easy to use and the women were very pleasant and mature. I have recomended zoos to all of my single friends.

Date of experience: November 2, 2018
Washington
1 review
0 helpful votes
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1200 miles... Without Zoosk, Mischa might not have been found. But perhaps these two souls would have met anyway.

My heart is happy, my soul's at peace. Mischa, my dearest Sweetheart, forever is seen in you. We have, apart from one another, walked the very same road of life. The not so pleasant times are past, loneliness will be no more. From today on, if we're required to walk through hardship, it will be side by side. May we be that "Lighthouse" for each other, always. In your compassion and understanding is found the deepest and purest love ever felt from another Human. In you, my Best Friend and confidant has been found. Hope is renewed! May you see, always, adoration in my eyes and feel in your heart the love and compassion I freely give to you. Your forever and forever yours, Chris

Date of experience: October 28, 2018
Laura W.
Michigan
1 review
0 helpful votes
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Exciting
October 29, 2018

It is great that I found my girl only 7 miles away, we have a GREAT Connection and future planned. It can happen because it did for Susan and I.

Date of experience: October 28, 2018
Florida
1 review
0 helpful votes
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Not like it used to be.
October 27, 2018

I had a subscription to Zoosk a little over a year ago, I really enjoyed it and met some nice ladies. 2 months ago I subscribed again, totally different experience all together. No response on messages, I even paid so that anyone could respond. The amount of scammers on there has become Ridiculous. Then after canceling my subscription (the day after) it showed I had 14 messages. Smart picks, I seen woman that were not there the day before or, the entire 2 months I had paid for it. Zoosk, a (bait and switch) scam now? I'm thinking that's pretty spot on, y'all should be ashamed of yourselves.

Date of experience: October 27, 2018
Tennessee
6 reviews
8 helpful votes
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Scammers and Fakes
October 24, 2018

Had 4 scammer solicit money or iTunes gift cards. Very few credible local matches. Same people over and over. I think they have someone to send you a message so you have to pay to look even if they are not even in the same state. After you join the people will not talk to you again or some were scammers. Phone verification is required; otherwise they will not let you read messages after paying the subscription. Then after verification; I started to receive scammers calls. This was a new number and not registered with anyone prior. Stay away!

Date of experience: October 24, 2018
Massachusetts
1 review
0 helpful votes
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Good
October 23, 2018

Good website. Many people... no problems on this website. Some scammers but not too much. Enjoyed it. Good content and easy to manuever

Date of experience: October 22, 2018
California
1 review
0 helpful votes
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I am pleased to have met a great person named Kelly through this site and honestly if I had seen him in public I never ever would think he would have approached me to introduce himself nor that i would be his type. All this for $29.99! Lol. I hope he is the last first date I go on! I hope everyone finds love and if you don't in a month then I would unsubscribe! Thank You Zoosk!

Date of experience: October 22, 2018
New York
1 review
0 helpful votes
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I Love your site
October 22, 2018

I would recommend it to everyone, you get choose who you like and don't like. Sometimes the one you like don't answer back but you move on to the next one to see who has the same quality as you do.

Date of experience: October 19, 2018
Minnesota
4 reviews
4 helpful votes
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Not great matches
October 18, 2018

Same people on here everyday! It doesn't matter what you put in your preferences because you'll just see pretty much everyone that's on here no matter their age or where they live. Zoosk emails me who they think would be a good match for me but they are always the same people who I have either replied "not interested" or they aren't even in the parameters of my search. I have been interested in a few only to find out that their profile is fake and they aren't real. They disappear within a day of just viewing them. DON'T WASTE YOUR MONEY - LOOK FOR FREE SITES.

Date of experience: October 18, 2018
Washington
1 review
1 helpful vote
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Excellent
October 17, 2018

Way better than match, I really think this one is going to work out for the long term relationship and not the short term crap

Date of experience: October 16, 2018
Georgia
1 review
0 helpful votes
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It was great!
October 15, 2018

I was skeptical at first and didn't know what to expect, but it turned out it was a really good experience for me. I was glad I had a chance to join and meet someone really nice.

Date of experience: October 13, 2018
Texas
1 review
1 helpful vote
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Scam
October 11, 2018

Has to be the largest scam in existence. Took me 3 hours to cancel my subscription. I speak English not broken Spanish or whatever language it maybe. They needed a photo of my driver's license. Why? All I wanted to do was close out my account. Before they were done they had every iota of my personal information and it still wasn't closed. Poorest customer service I have ever dealt with. They will definitely never get me back

Date of experience: October 11, 2018