Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zoosk

Zoosk

2.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zoosk?
grey stargrey stargrey stargrey stargrey star

Zoosk Reviews Summary

Zoosk has a rating of 2.1 stars from 3,540 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 648th among Dating sites.

service
318
value
327
quality
289

We monitor reviews for authenticity

Georgia
1 review
2 helpful votes
Follow T C.
Unfollow T C.
Share Review
Report Review

In my opinion, fraudulent practices of sending likes and view messages to customers. Placed a horrendous photo and ridiculous story online, but still received these messages from Zoosk that women were interested in meeting me and viewing me. Most women on Zoosk, serial daters that want free dinners, drinks, etc. or pen pals.

Date of experience: July 25, 2019
Illinois
1 review
0 helpful votes
Follow Matt C.
Unfollow Matt C.
Share Review
Report Review

Pretty decent site
July 22, 2019

Sadly there's a lot of sexual solicitation solicitation 61 year olds that look 16 with they're telephone number on the picture
10 a day

Date of experience: July 20, 2019
Australia
1 review
4 helpful votes
Follow Kam C.
Unfollow Kam C.
Share Review
Report Review

Suspicious
July 17, 2019

Signed up for a month with reply paid to try the site. Ten 'women' profiles showed as viewed my profile. I responded to two. No response back. Placed a block on all 10 profiles. Next morning, same 10 profiles shown as having viewed my profile.
Is the site admin playing games with people? Site admin pretending to own fake profiles to draw men to the site? I wonder how many females profiles are genuine and how many created by the site to look like a successful site.

Date of experience: July 17, 2019
Illinois
2 reviews
4 helpful votes
Follow Ron G.
Unfollow Ron G.
Share Review
Report Review

Signed up for 1 month, $29.99. I cancelled, per their terms, within 24 hrs (they actually state you have 3 days to cancel for a refund). They are now offering me a 'partial' refund. Wtf. Follow your own printed Terms.

Date of experience: July 15, 2019
Rhode Island
1 review
0 helpful votes
Follow Nancy H.
Unfollow Nancy H.
Share Review
Report Review

Rivals Match.com!
July 14, 2019

Overall I think this site is very good and I met a lot of nice people. There are some issues that were kind of a pain. There's a section to see who has viewed you and I prefer seeing them in grid mode rather than a carousel of one after one. It takes too long. Also, the info on each individual is lacking (distance away). You have to click on their profile, get their attention, only to learn they're 2569 mi away! Aside from that, it's a good site.

Date of experience: July 13, 2019
Germany
1 review
0 helpful votes
Follow Bryan A.
Unfollow Bryan A.
Share Review
Report Review

Great
July 10, 2019

I found someone and it's great. Good app for dating. I recommend it to anyone trying to find that special person.

Date of experience: July 9, 2019
Colorado
1 review
0 helpful votes
Follow Janos F.
Unfollow Janos F.
Share Review
Report Review

Geesh
July 10, 2019

Tiresome, just got lucky, and getting through this exit process is incredibly annoying, and I have entered at least 100 characters

Date of experience: July 8, 2019
Florida
1 review
0 helpful votes
Follow Leslie W.
Unfollow Leslie W.
Share Review
Report Review

It Works!
July 9, 2019

I didn't believe online dating worked after several years of trying. Within 1 day of being in Zoosk, Tony reached out to me and we started chatting. By the weekend we had our first date. Thanks Zoosk!

Date of experience: July 7, 2019
Australia
2 reviews
11 helpful votes
Follow Doc A.
Unfollow Doc A.
Share Review
Report Review

I signed up for Zoosk as a premium member for a month. I found the site a waste of time for the following reasons:

Zoosk doesn't identify when the member was last active on the site, so there are a large number of Zoosk profiles that are defunct and out of date. This is an issue if your'e messaging members who have been offline for months.
Secondly, there are a number of fake views generated - members who have apparently been checking out your profile haven't actually done so. So again, you're messaging members who have no interest in your profile.

I notice that the majority of reviews about Zoosk on this site are either 1 star or 5 stars which are a red flag to me - lots of fake 5 star reviews by posters who have only one review under their name?

Date of experience: July 6, 2019
Pennsylvania
1 review
0 helpful votes
Follow George R.
Unfollow George R.
Share Review
Report Review

I had fun meeting new people and going out having new friends and experiences times I had were great all dates were enjoying not all women respond to my chats it was a good time.

Date of experience: July 2, 2019
Washington
1 review
0 helpful votes
Follow Jeffery C.
Unfollow Jeffery C.
Share Review
Report Review

Unsafe
July 2, 2019

Zoosk needs to start doing criminal, psychological, and personality background investigations on new members or existing with cyber harassment, stalking, or scammer complaints. I was cyber harassed by an individual with the user name Yiyi, and if it were up to me, these legal repercussions would happen to zoosk, because of their social
Incompetence. 1. They would be ordered to stop charging for ANY and ALL "premium" services. 2. They would require all current and furture members only be native US citizens. 3. Those selected members must have NO criminal record, or history of behavioral (mental or emotional health problems). Or the US Federal Court System would seize all their assets as part of a consumer criminal investigation into zoosk.,

Date of experience: July 2, 2019
Karen M.
Texas
1 review
2 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

I highly recommended Zoosk as you meet some great people and not all are bad. I met the love of my life as we are best friends for life as husband and wife

Date of experience: June 24, 2019
Iowa
1 review
0 helpful votes
Follow RUBI H.
Unfollow RUBI H.
Share Review
Report Review

CRAP OF OF AN APP
June 24, 2019

Zoosk has been the worst site I have ever been on! I have never experience so many problems and loops in my life! I'm sick of calling every day in order to "refresh" my account because of the messaging limits and photo issues. I made one mistake of uploading 1 photo in a swimsuit (even though it was a 1 piece and I was covering my back with an emoji). But Zoosk lets guys upload photos without their shirts. It's ridiculous! I was THERE because a friend recommended me, but I will not recommend this site to anyone! It's ridiculous that an app has so many problems and wants members to pay for a subscription that they can't happily enjoy.

Date of experience: June 24, 2019
Texas
1 review
2 helpful votes
Follow Daniel C.
Unfollow Daniel C.
Share Review
Report Review

Site is B. S!
June 23, 2019

You pay to be a member so you can actually communicate but then they just try to sell you more stuff! One of the fraudulent additions is were anyone can respond to your messages. I thought that was the whole point of paying for a membership! It shows the same women viewing my account over and over but they never respond to my messages. So far I havent received one message since the bait message I thought was from an interested lady. I paid for an account so I could reply back and of course nothing. I hate this I know the internet is full of scams but I just wanted a legitimate site so I could meet someone!

Date of experience: June 23, 2019
Texas
1 review
0 helpful votes
Follow Kelli B.
Unfollow Kelli B.
Share Review
Report Review

Avoid at all cost
June 20, 2019

Avoid this dating site. False views, harassing messages, and men telling you off when you dont respond to them. Terrible dating site and a waste of money. Men stating I've "viewed" their profiles when I have not and then telling me off because I'm not interested. Completely misleading to give others the impression that you've looked into their profile when you have not. Do not waste your money or time on this site..

Date of experience: June 20, 2019
Tennessee
1 review
0 helpful votes
Follow Roger T.
Unfollow Roger T.
Share Review
Report Review

No customer support
June 19, 2019

I uploaded a photo as was directed and visited site all was well. After i subscribed my pictures didnt meet the guidelines, no black backgrounds, i had on a white shirt, photo was too blury. I tried 4 different photos all i got was " photo was removed because didnt meet guideline" when i asked what guideline i got same response. I finally called tech support no help. I call and told them the problem and i wanted a refund since i was not able to use the site because of guidelines that were not posted instead of trying to discuss they put me on hold and left me there. In my opinion they are a scam

Date of experience: June 19, 2019
Canada
1 review
1 helpful vote
Follow Danielle J.
Unfollow Danielle J.
Share Review
Report Review

I took a membership for three months. After one month and a half I received so many irrelevant matches that I decided to cancel. They say you could still continue to use the site until you reach the three month membership but I got locked out completely.

Date of experience: June 18, 2019
Connecticut
1 review
7 helpful votes
Follow Kerstin P.
Unfollow Kerstin P.
Share Review
Report Review

The guy I met was a deviant rapist. Nice at first but manipulative, culminating in a rape he seemed proud of. I kept telling Zoosk to stop taking money each month via PayPal. I want them to refund my $239 but now they are ignoring me. Shut them down. I had to move to another state so the guy could not find me. No more online dating for me.

Date of experience: June 16, 2019
Maryland
1 review
0 helpful votes
Follow diane r.
Unfollow diane r.
Share Review
Report Review

Men to far awya
June 16, 2019

Waste of time have tried this site for 2 years on and off. The matches are to far away and them men do not seem genuine. Joke on the meet me feature. I will join match

Date of experience: June 15, 2019
North Carolina
1 review
0 helpful votes
Follow Garry I.
Unfollow Garry I.
Share Review
Report Review

I found love again
June 13, 2019

Easy to use. I found the woman of my dreams. We are so happy together. We do things together and we enjoy each other's company.

Date of experience: June 12, 2019