Zolucky has been reported to offer refunds and compensation, or use threats and intimidation, to remove negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zolucky

Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zolucky?
grey stargrey stargrey stargrey stargrey star

Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
Follow Theresa A.
Unfollow Theresa A.
Share Review
Report Review

Shipping Faster then expected
March 31, 2022

Shopping was easy, but the item I got wasn't quiet what it looked like in the photo.

Date of experience: March 31, 2022
Tennessee
2 reviews
0 helpful votes
Follow Ronald Z.
Unfollow Ronald Z.
Share Review
Report Review

Wish you did not change prices on me. Keep prices as advertised.

Date of experience: March 30, 2022
Pennsylvania
1 review
0 helpful votes
Follow Willie M.
Unfollow Willie M.
Share Review
Report Review

Good selection
March 31, 2022

The order I received took longer to ship then I wanted. One of the items was different then I thought. The
Fabric was different then I expected

Date of experience: March 30, 2022
South Carolina
1 review
0 helpful votes
Follow Lizzy M.
Unfollow Lizzy M.
Share Review
Report Review

I ordered a dress- the quality was terrible.
Attempted to return- and was told I'd have to ship item to China. And they could only refund 15%.
Not sure how this company stays in business.

Date of experience: March 29, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

For return,

Once we receive the parcel, full refund will be proceeded to you in one week.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
1 review
0 helpful votes
Follow Keith Z.
Unfollow Keith Z.
Share Review
Report Review

Product
March 29, 2022

Size Medium is different in each item ordered! Fabric thin and flimsy
Won't be ordering again!

Date of experience: March 29, 2022
Kentucky
1 review
0 helpful votes
Follow Hannah M.
Unfollow Hannah M.
Share Review
Report Review

Awesome
March 29, 2022

I loved nearly all the clothes, my only problem, couldn't buy everything I wanted! But, I WILL be back...

Date of experience: March 29, 2022
Texas
1 review
0 helpful votes
Follow Alan K.
Unfollow Alan K.
Share Review
Report Review

Poor quality
April 28, 2022
Updated review

Clothing is poor quality and not as reflected on your website

Date of experience: March 29, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

As we check, we have replied to your return request on March 19. Could you pleases double check your spam emails in this case?

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Great Prices!
February 26, 2022
Previous review

Easy shopping and cute clothes at affordable prices.

Date of experience: February 26, 2022
Florida
1 review
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

Not always as the picture appears
March 29, 2022

I appreciate that sizing info is readily available. Though I was able to fit into the dress size using the chart provided, it was just a straight column. There was no shape or scallop to the bottom hem that appears to be in the picture. The material is cheap and the "jacket" that came with the dress looks like a choir robe. Really unfortunate.

Date of experience: March 28, 2022
California
1 review
0 helpful votes
Follow Lyn G.
Unfollow Lyn G.
Share Review
Report Review

Photo of some items deceiving. Fabric is not quality. Item shipped from USA but you have to return it to China where the shipping will cost more than what item cost. This should be reported. They try to force you to keep their product by offering you a percentage of your money back to keep the merchandise. China's measurement is different from US, items tend to run smaller than US sizes.

Date of experience: March 28, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Alabama
1 review
0 helpful votes
Follow Tamara R.
Unfollow Tamara R.
Share Review
Report Review

Terrible business!
April 27, 2022

I purchased several items from Zolucky. Every piece of clothing ordered was way to big. They were 3 times the size they should have been and the material was horrible! I had also ordered some jewelry items that were so cheap and didn't look anything like the pictures. I normally do not give reviews, but you should not get swindled like I did. I tried to get them to do a return. They let me know that it would cost me way more than it was worth it to return the items and that I would have to do it on my own dime. I was also told they would prefer just giving me back 15% for the items purchased. They will only give 15% back on part of the clothing items. THIS IS NOT A REPUTABLE COMPANY. Stay away from them.

Date of experience: March 28, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Ohio
1 review
0 helpful votes
Follow Alexander G.
Unfollow Alexander G.
Share Review
Report Review

PicsGreat
April 27, 2022
Updated review

The picture of the dress looked flared but receiving it is not flared it is straight. I will not purchase anything from you again

Date of experience: March 28, 2022
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Great
February 26, 2022
Previous review

Love merchandise

Date of experience: February 26, 2022
Georgia
1 review
0 helpful votes
Follow Michael O.
Unfollow Michael O.
Share Review
Report Review

Items Received Not as they appeared
April 27, 2022
Updated review

This is my 2nd order with Zolucky, and unfortunately I was quite disappointed after receiving this order. The majority of the items did not look as good as they do via the online catalogue. The tops looked like the design was copied onto the fabric and just is not that pretty. Am afraid now to place any future orders.

Date of experience: March 28, 2022

Great Website for GREAT Bargains
February 24, 2022
Previous review

I always find such beautiful items on Zolucky website and at such great prices. And the products are of good quality as well. I would recommend them for sure.

Date of experience: February 24, 2022
Georgia
1 review
0 helpful votes
Follow Alan C.
Unfollow Alan C.
Share Review
Report Review

Poor tops and shoes
March 28, 2022

Easy to look for items. Easy check out. Reasonable prices. Nice free gift. All of this is true.

Date of experience: March 28, 2022
Illinois
2 reviews
0 helpful votes
Follow Joseph W.
Unfollow Joseph W.
Share Review
Report Review

All was good.
March 27, 2022
Updated review

No problems except I forgot to use coupon code. Not sure if I used it or not.

Date of experience: March 27, 2022

Susie Q
November 22, 2021
Previous review

Happy happy happy times

Date of experience: November 21, 2021
Ohio
1 review
0 helpful votes
Follow Elijah C.
Unfollow Elijah C.
Share Review
Report Review

1st time buyer
March 27, 2022

It was an easy purchase process and the tracking procedures were understood

Date of experience: March 27, 2022
California
2 reviews
0 helpful votes
Follow Ann W.
Unfollow Ann W.
Share Review
Report Review

Worth the wait
March 27, 2022

The size guides are extremely helpful. By using them, the clothes fit.

Date of experience: March 27, 2022
Illinois
1 review
0 helpful votes
Follow Elijah G.
Unfollow Elijah G.
Share Review
Report Review

Like the clothes
March 27, 2022

Quick and easy and the prices are good and the products are nice

Date of experience: March 26, 2022
Massachusetts
1 review
0 helpful votes
Follow Bruce N.
Unfollow Bruce N.
Share Review
Report Review

Dresses
March 26, 2022

I really liked the dresses I ordered- unfortunately I had to send them back because I ordered small but not petite. They were wat too long on me. If they carry small petite I will be reordering.

Date of experience: March 26, 2022
Virginia
1 review
0 helpful votes
Follow Alex U.
Unfollow Alex U.
Share Review
Report Review

Okay
April 25, 2022
Updated review

The item I ordered looked like it was a light sweater, but what I received was a long-sleeve T-shirt with colors that were less vibrant than the picture showed.

Date of experience: March 26, 2022

Easy
February 19, 2022
Previous review

Simple and fast

Date of experience: February 19, 2022
Ohio
1 review
0 helpful votes
Follow Logan P.
Unfollow Logan P.
Share Review
Report Review

Sizing
March 26, 2022

Everything was a bit too small. Not the normal size large.

Date of experience: March 26, 2022