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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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I really do not like this place worker give off sketchy vibes, they do say welcome in don't ask you if you need any help when you do ask them for help the role there eyes SO RUDE they see that you got a bigger size they look at you up and down
Good thank you. It's easy to order. It takes a few days to get the order, but it always gets here, and the items I ordered and the prices are very good
So easy, very covenant love shopping at Zolucky
Couldn't find/see where to put my code for a discount. Received the 4 items and all are too large. I ordered up a size based on many comments and that was wrong to do.
Clothes look great! Hope they are great once delivered! I ordered sizes too big. I received a partial refund.
Some sizes ran larger than expected. Not all materials were washable
Fairly broad spectrum of styles, but would have liked to see fashions for more mature adults. Great prices though!
The clothing I ordered did not look like their pictures! Poor quality clothes!
Everything looks so cute and there are many cute items. However, the pics do appear better in quality. The item are pretty cheaply made. I have never had to pay for return shipping and did not think that far ahead as I ordered of course with the intention of them fitting.
Ease of shopping online, great prices, unique items. Ease of checkout and options to pay.
I had an easy shopping experience because the website is responsive. The garments were easy to see how they drape on the models. Sizes were easy to see.
I love the purchases I have made in the past and look forward to trying out the ones I just purchased.
Very easy to navigate. Good sizing information. Clear pictures.
I loved this top as soon as I saw it online, but the ad was repeated so many times I was almost tired of it before I even ordered it. Fortunately, it was as pretty as I expected. It fit well. Too.
The site is very easy to use. I just ordered 5 items. 2of the items were disappointing so I asked about returning. I was told I had to pay for returns to China!
The site is very easy to use. I just ordered 5 items. I hope they all work out.
I'm was easy great merchandise easy to order loved the product
Well enough that I spent over 100.00 in just a few minutes!
Buyer beware. No refunds. Poor customer service. Liars. No emails sent to get returned. The clothes are nice but we're too large. I had a duplicate order that I just wanted to return!
Thank you for your feedback. All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties, and accessories) can be returned within 30 days after you have received the last package of your order.
Your return request was authorized and our service team sent you an email for your return on 25th, Oct. If you did not receive it, please try to check your email spam.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
The company insisted that they had delivered my package when I had not received it - suggested that I talk to my neighbors to see if they had it. Finally discovered it was sent to a post office box instead of my house- gave them my address AGAIN and then they told me that my zip code was incorrect- eventually got the package (paid $20 for shipping) one month later. Wanted to make a return and initially was told that I couldn't because more than 30 days had passed since shipping (had the package one day before). They now say I can make the return - hopefully it will actually work but I'm fairly sure I will be paying for return shipping also - will never order from here again
Thank you for your feedback. We shipped the package according to the shipping address on the order but were informed by the courier that the packages fail to be delivered due to an INSUFFICIENT ADDRESS. We sincerely apologize for any delay.
All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties, and accessories) can be returned within 30 days after you have received the last package of your order. The delivery date is 2022-10-24. Your order is still returnable. Sorry to tell you that customer is responsible for the return shipping fee.
Our service team sent you an email for your return request, please kindly check it.
We`ll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
I found the clothes that I wanted and the checkout was so easy and I got discounts!
Found it difficult to purchase
No,it was easy
Don't know what else is there to say
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments and hope to improve our purchase process and website usage.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your comment. We are afraid there is a misunderstanding here. We do not have any offline store, only an online store https://zolucky.com/
Please check whether you were reaching the wrong site.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!