On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Zap2it Reviews Summary
Zap2it has a rating of 1.5 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Zap2it ranks 327th among TV Shows sites.
We monitor reviews for authenticity
In the past, I praised Zap2It. Then when the new (and hated) version came out, I slammed them, and rightly so. It featured an awful, glitchy 3-hour grid and most of it didn't work most of the time. Well, credit must be given where credit is due. I came across Zap2It again recently, and what a surprise. All the things I (and so many others) despised about it seem to have been done away with. The 6-hour grid I liked is back, ALL of my cable company's channels are back, and they're correct and up to date. No fancy, cutesy features that make no sense, but replaced by settings that work. Dare I hope that Zap2It will stay this way? Don't know. Stay tuned.
A few years back, Zap2It decided to go with a new "bells-and-whistles" TV grid that was positively awful. After tons of complaints, they went back to the previous format, which was great. Guess what -- they're going "bells-and-whistles" again and it's awful. I can't log into it, can't open a new account, can't do anything with it. It is, as other posters are saying, awful.
Lets you view only your favorite channels. Shows entire day of any channel. Lets you search all listings. What more is there?
Is this site the project of a high school programming class? There is so much wrong with it I don't know where to start. It never comes back to how you set it, time is always off unless you go in and tell it what time it is, missing half the local channels.
All I want is to be able to select the channels I want to see, and see them at the right time, and retain some basic preferences - like "starred" (which it won't go back to after refreshing the page - and it dumps your starred list regularly anyway).
It used to be considerably better - the only reason I use it is because TV guide has even less of my local channels listed. You almost have to work at making a web site this bad.
Still has the same glitches, despite the fact that they claim they are working on them. This may be free but it is awful. I would like to click on the channel and see the line up for the day! I got tired of waiting! TV Guide App is the very best!.
Completely unnecessary changes. The old sight was friendly to all devices and most ages (of technological knowledge). The new sight is self-limiting and requires a new sign in every single time it is visited. EVERY SINGLE TIME. Come on - a simple "stay logged on" or "remember me" or something... jaysus H... WHY do the techies have to keep messing with GOOD things. HOW many CONSUMER complaints did you actually get that "inspired" these changes?
It loads very slowly. There are basically three views --- "all channels," your preferred channels (or another channel subset like sports) --- and "my shows." But it always opens in "all channels." If I could get it to always open in one of the other two views, the slowness would be somewhat more tolerable.
Easy to navigate. Not fancy. Delivers what I want. As I said it's the weakness and clunkiness of the other TV listings.
Why are some/most of the movie descriptions like jokes or like someone trying to be witty or funny?
Movie descriptions should be an easy to understand synopsis.
The Zap2it I've been using for a while has gone completely useless, but I find that the version available through the Albuquerque Journal works okay, at least for now.
This is the most user-unfriendly site that I have ever seen!
It works fine for a couple/few months, then suddenly you cannot log-in no matter WHAT you try!
Tried out zap2it this morning. Still a fustercluck of useless 2-hour grids. Nothing you click on gives you what zap2it used to give. You'll miss everything on TV trying to find out what's on TV. Speaking of which, there's a site called onTVtonight, it's kind of the good Zap2it with many primitive flaws -- for example, it gives 6-hour grids with descriptions, you can set it to only show your favorite channels, but there doesn't seem to be any way to find out what's on tomorrow. Hence the name, i guess. Too many words, sorry, but I promised to check back on 4/1 and I did and zap2it is still dead. RIP. Good luck, Gunther.
Completely ruined. Useless. Nothing but clickbait and you can't click on anything. Ruined beyond repair. Anybody paying for ads on this site is an idiot who hasn't even looked at it. Zap2it no longer does anything it was meant to do. This is what happens when people who never watch TV design things for TV, like your DVR system, which has the "record all episodes" function yet refuses to record something it already recorded in its existence. "Why would you want to record it twice?" Why would you want to keep me from recording it twice? I'll check back in on Zap2it, a site I've been using for years and years, on April 1st, but 90 days is all I'm going to give them to correct this.
I HAVE AN ANTENNA. WHEN I CHOOSE ANTENNA, THE CT FOR CENTRAL TIME ZONE, IT DOESN'T GO TO ANTENNA LISTINGS WITH NUMBERS ANYMORE.
It immediately refreshes page after you hit antenna broadcast to WRONG time zone. Try correcting time zone and it refreshes to CABLE channels rather than over the air antenna tv. Really sucks big time useless..
They're customer service is of no help. Any email is met with a form reply promising to look into the problem and get back to you. The "upgrade" (AHAHAHAAAAAAA!) locked me out of my account. I tried to create a new one and couldn't. I send replies to their limp responses like "liar", "no you won't", etc which elicits...? Yep. The exact same form reply.
The old zap2it was excellent the way it was. I could list the channels in any order I wanted. I could adjust the grid display hours.It's ugly and is not at all user friendly.
If I were you, ZAP2IT development team, I would stop letting your kids play programmer on your site.
Good alternatives are Titan TV, then TV Passport.
You blew it big time Zap2it team. Back to school for you.
Big Al
Can't Set Preferences, Change Location, View Calendar, or do anything in the new
Zap2 TV Listings.
It SUCKS! Big time! :(
I don't understand how anyone can think that this new listings format is in any way better than the old one. It is extremely slow, you can't change the list views, you can't change the default time (if you change days, it takes you back to the current time - but I always want primetime - so I have to change it back and then wait and wait for the stupid page to load again and again because it is so slow - and this is on a 75M connection!). Why are they trying to fix something that wasn't broken. GIVE US BACK THE OPTION TO FOR CLASSIC VIEW!
Why on worth would they spend $ on developers to change something that isn't broke? The display is worse and functionality has been removed - e.g. can no longer view favorites; 3 hour view now instead of better 6 hour view; can't view what's on single channel... etc I'm sure there's other functions removed but don't have time to list. Somebody needs to be fired for this.
Besides being awkward to use, I can't access information on any channels beyond #99. The site is just awful.
Someone mentioned TitanTV - Thank you! Looks and works great. Goodbye Zap2it. Someone at Zap2it has probably never heard the saying " if it ain't broke don't fix it". Well ---- it wasn't broke you fixed it and it sure as heck broken now.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more TV Shows Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account