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Zager Guitars has a rating of 4.1 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zager Guitars most frequently mention customer service, easy play and high end. Zager Guitars ranks 1st among Instrument sites.
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At first when I discovered the Zagers online I didn't want to order until I could feel and experience the guitar in my hands. I am fussy to begin with so I figured with the 100% guarantee it was a good deal and get the guitar in my hands to see if they were what I wanted.
I first ordered the small travel size guitar and although it was nice, a small guitar ended up being not what I wanted. So I emailed the staff and they happily upgraded me to the parlor size. That one, although bigger than the travel size, I liked but it still was not exactly what I was looking for and again no real problem returning it other than a reminder to the staff who quickly took care of me and refunded my original purchase.
Finally, I didn't want to stop without trying the best of Zager so then I ordered the 900CE OM style with the Aura system and once that arrived I took it out and played it and loved it! Everything on it is top quality, the set up, the neck, the woods and the whole guitar is beautiful and begs me to play. So even on the first night I played for 1.5 hrs! And without the normal soreness I get. I normally play a Taylor 326ce and rarely go over an hour a night, most nights it is 45 minutes and done because my fingers hurt. End result, even out of the box I found the playability of the 900 to be equal or better than the Taylor just in the spacing and ease of playability.
Don't get me wrong I love both guitars but I am older and have the beginning of arthritis in my hands and I am finding I can play much longer on the Zager already so when it breaks in it will just get better. So I am a believer and love my new guitar and my fingers agree!
Thank you to Denny and the crew for putting up with my fussiness and the trades but it was worth it for this old Vermonter!
Hello friends,
She arrived in Germany today. Fine tuning: 1 minute. (52 % humidity gainst 23% over here today.) So I gotta keep the case open to get a 40 % level and calm her. From the very first note: fantastic sound. String setting flat to neutral. Both frames and back: good rosewood. The fretboard: sparkling gainst the sun. Looks like red cedar... - counting the tree´s age: only with loupes. Hi grade A-s. And white binding and a round shoulder as we´ve been calling about. Who´s playing a 12 on the 12. Fret? This guitar will be my nu 12 companion besides the 50 year old Gianini... I tested one of my ol songs - heavy strumming over 7 frets combined with soft bridge picking, the G-tuners go to stand it. Amping tomorrow.
My conclusion: better in sound character and easier to play than a 7´ Martin or Taylor.
A REAL BTO
All my tks to Scott, Henry, Dennis, Denny and all of your family
Hughie
I received my guitar this afternoon and I would highly recommend it to anyone. It's a beautiful guitar and I'm very pleased with the sound quality. It was well worth the wait. I can't thank Dennis enough for his patience and help. Great company and great products.
I am a professional musician. My 20 year-old Martin Guitar was having serious saddle issues and wouldnt stay in tune. I thought it might be time to get a new guitar. I was googling "Best place to buy a martin or taylor guitar" and Zager kept popping up. I had never heard of them before. I read up and read the reviews, which were all excellent - but I couldnt decide if this was for real or a scam. I called and wrote - and received a very detailed and thoughtful answer to my questions - from a real human - and with the 30 day guarantee, I thought what the heck - I'd give this a try. I ordered the ZAD50CE. It took about a week to get here. It came in a really nice case and with all kinds of goodies - capo, tuner, strings, my new favorite style picks, and a Tshirt. The guitar is gorgeous - looks very well made. The guitar sounds "young" - very crisp - but I imagine the tone will mellow with age. Its a blast to play - I hate to put it down!
Now I dont know if they are really made by hand or why they are shipped out of Nevada rather than Nebraska but this is a solid guitar and the customer service has been excellent.
I just want to say thank you. I own a Zager ZAD80 OM. I am a professional touring guitar player. Had some issues with my particular guitar. They took it and fixed it without any hassle, at no cost to me. You stand behind your product, and your customer service is the best I've seen. You have gained a new customer for life. I appreciate the great service. It is becoming harder to find these days and it was much needed ( and appreciated). Here's a video link of me playing my Zager, https://www.youtube.com/watch?v=4HM62Y_wFMk
Finally working great! I am finally in love. Great job guys. I'll be playing it up at Bethel in July. Thanks again, and God bless.
Just received my new ZAD900CE guitar from Zager. I didn't instantly become a better player, but boy do I look good! In addition, I have to tell you it is the easiest fingering guitar I've ever played. That includes Epiphone, Martin and Taylors. I recommend everyone take a look at these guitars before buying elsewhere.
Good Morning,
I hope all is well with you!
My guitar arrived on Saturday. I was busy in the yard and put is aside but, opened right away when I was done. I have been blessed with being trained by and working for some exceptional companies and over the last nine years was our National Manager for 6. You folks are awesome and certainly a blueprint for how a business should run.
From the packaging to the product and all the accessories, I'm so impressed! Guitar, case, tuner, capo, extra stings, pics, videos? Yikes! Did I forget anything? Even literature to support making tweaks and verifying set up and who worked on it. It's a beautiful little guitar with a great sound and it's exactly what I wanted.
It feels and plays really nice. For the most part it'll be a travel partner but, I'll use it for some small stuff with my amp. I've owned and played all kinds of guitars. This is a keeper and I'm psyched to have a Zager! I patiently waited until I could find a guitar engineered and built in the States. I understand you must source parts where they are available and the best for what your goal is but, I wanted something of quality from here to take on sales trips. My patience paid off!
Thank you again for the great deal, service and professionalism. I hope that your business is doing well and wish you the best moving forward.
Regards,
Ray & Paula Dufault
I am extremely pleased with the responsiveness of my new Zager guitar;
Ii can easily vary the sound I produce when I strum and pick my guitar, from a soft pleasant sound to a hard hitting and agresive sound…
This instrument has a very complete sound array and it is easy on my fingers too.!
I fell in love with this guitar when I saw the video pairing it with a Martin D 28
Brazilian Pre War.
I couldn't be more happy when I got my guitar and played it. The sound is amazing, also the craftsmanship of these people in Lincoln Nebraska.
This axe will be the main guitar in my new album to be recorded soon at Delmark Records Riverside Studio, in Chicago.
I've got 5 acoustic guitars, and none of them are close to this wonderful baby.
Just a lifetime dream came true! Thank you thank you thank you. By the way, the Costumer Service, is above anything I ever saw in my long life! ASTONISHING!
My husband and I have been involved in, and played music all our lives. My dad played with Bob Wills and Hank Thompson. It was because of music that my husband and I met. He is quite the accomplished guitar player himself and owns more guitars than he needs!
However; he was "kinda" looking for a new acoustic. He had spent hours looking at several brands including Taylor, Martin and Blue Ridge, the later two he had already owned.
A friend brought a ZAD900CE for him to look at. He didn't just look, he had to have it!
These guitars have got such a great tone and the volume ( un plugged) is amazing! And of course they don't just sound beautiful, they are beautiful to look at too! But it don't matter how perty it is, if it's hard to play and has the sound quality of a 2x4!
I was so amazed to find they ALL come with a REAL case. Then I looked inside to find it had a humidity gauge BUILT IN! WOW! What a great idea!
Now I need another guitar! I want a Zager too!
Thank you Denny for your diligence as a player when building the Zager Guitar!
I recently received my ZAD 900 CE guitar. I am 75 years old wanna be guitar player. I hD to take my guitar back from my teacher he did not want to stop playing it. I am very eased with this guitar. Thank u Mr Zager
Sent my Zager 900CE back after 1 week after receiving. It's been a month and still have not been credited on my credit card. Beware.
I recently purchased a ZAD50CE Solid African Mahogany Acoustic Electric guitar and could not be happier with my choice. Beautiful guitar and plays amazing right out of the box! Experience the Zager difference 1st hand... you will not be disappointed!
Excellent sounding guitar and truly easier to play. I had someone come by my house and saw the guitar. I told him about the Zager guitars and he ordered one. He loves it too.
I purchased my ZAD 900 12 String on April 9th 2022, Expecting dilivery in July, I was suprised to recieve it May 21st 2022, It was in perfect condition and required very little tuning, This is the best 12 string I have ever owned, better than my Martin and the craftsmanship is excellent. I think that all the negitive hype out there is from disgruntled individuals and not real acoustic guitar enthusiasts. I thank you and wish you the best
Peace, Health and Long Life
Jeff A
I ordered a Zager ZAD50CE OM. It is the best guitar Ive ever played. Its better than Taylors and Martins that Ive owned. Beautiful instrument that plays like a dream.
Thanks again dennis jr top home make guitars great success to zager I really think you have no worry at all sincerely Bill peterson
I have never purchased a guitar online but their return policy made it with a try. The support team was very responsive and I received my guitar in several days. The case is well made and the guitar fits snuggly inside.
The guitar is a pice of art to the eye and the clarity and brightness of sound is remarkable. I know it will only get better with age and play!
I could t be more satisfied with this guitar on all fronts. And yes it does really play easier.
Amazing quality. I bought the OM acoustic for my wife's 15th anniversary and it plays really well. The craftsmanship is superb and customer service great. Try to email the owner of Martin, Gibson, or Fender, at Zaeger you will get a personal response. It's more than just a high end guitar that will be played, it's the long term relationship built!
Received my new ZAD80CE and I'm satisfied beyond my expectations. The chording and tone rivals any thing that I have played. Including a Martin D18. The Zager's have definitely created an instrument that can stand up to any big name guitar out there.
THANKS DENNY!
Answer: It appears this question was asked by Rick Evans from Zager and Evans. I'm not sure how the duet broke up, but it appears someone hasn't gotten over it. As for Zager guitars, they are exquisite guitars. I have a ZAD-900CE and it is simply amazing. Any dealings I have had with them have been honest and positive. I wouldn't hesitate to recommend them.
Answer: Through email, I hear back within 24 hours or less every time.
Answer: I'll put my new ZAD900CE up against anything Martin makes or has made in the past.
Answer: They answered my emails within hours.
Answer: I have purchased (2) guitars from them and they are both excellent guitars. Customer service is next to none. Ignore the haters, this is a legit company based out of Lincoln Nebraska.
Answer: School and student guitars are made in Indonesia. Parlor is partially made in Indonesia but then brought into the USA to be finished. Their high end guitars are fully made in the USA
Answer: I asked the same question and was told they are experiencing shipping issues just like the rest of the country. In retrospect, I should have ordered a 'sale guitar' which are new guitars that were used by Denny (a few hundred dollars cheaper too). Kind of like a loaner or demo car I guess. It took me 7 or 8 weeks to get my brand new Zager 900 CE.
Zager Guitars were created by Master Guitar Builder Denny Zager to play easier than any other Guitar. 100% Money Back Guarantee, Lifetime Warranty
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