Yv.com.hkReviews 39

买了Brother printer ink.
价钱 意
货真价实
服务可信
但送货前后未有主动通知买方

As I ordered on 15 September (Tue), the payment was settled. However, it never shows me the stock was not available and nobody called me for notification.
On Friday, I still haven't received the product and called your staff. Hopefully, the staff was very helpful and solved the problem promptly.

Great service from a lady who helped with my order. The goods arr8ved a day earlier than expected.

I ordered a cutting machine form Young Vision. When I enquired about delivery details I received a reply just hours later and quite late at night. This was then followed up with another E mail the following day with a progress report. Item actually arrived earlier than they predicted so very satisfied.

No information re product pickup. I had to write in to ask

Joanne is very helpful. I was happy with her service. Thanks!

Honest and reliable
Positive responsive online and by phone, during and after office hours. Helpful and friendly.
I will buy again from Young Vision
Hope to see more items made available

Thanks Joanne. I ordered a wrong model of inks and looked for the way to replace it. She helped settle it with the supplier and allowed me to send the ink back thr courier. Finally I got the new ink within couple days after she received the old ones. It was the best treat for me as we are now under the special situation of Coronavirus. Thanks again. I will use this platform to buy other stuff again in the future.

I ordered something from them, only to receive an email later on telling me that it was actually not in stock and I had to wait. I still do not have it, but at least the email came quickly and they were quick to respond.

Purchased the label tape cassettes and the salesperson phoned me to make sure that one of the label tape cassettes that I bought is compatible for my label printer.

Very efficient and helpful
Very efficient and helpful

When I ordered the label tape but the system said it was pre-order due to no stock, I sent a whatsapp message to staff, they replied promptly and said they have stock. After I paid, their staff proactively told me the goods will be delivered to me by next day, and I received it by next day morning.

Slow response. No staff from the company response my request in chat box nor email. I am disappointed about that. I cannot get the delivery status of the goods I have ordered.

Quick order response and delivery. But forgotten to bring receipt instead of invoice per my request as this deal is by COD

Very easy to place order online and friendly channel on the forms of payment, prompt response on delivery.

We had a couple, of minor challenges organising delivery but th team were on top of it and we got our order much earlier than we had expected. Terrific service.