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Yoybuy.com

3.7

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Yoybuy.com Reviews Summary

Yoybuy.com has a rating of 3.7 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yoybuy.com most frequently mention customer service, taobao agent and fast delivery. Yoybuy.com ranks 20th among Discount Shopping sites.

service
68
value
67
shipping
69
returns
57
quality
66

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Belarus
1 review
0 helpful votes
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OK!
October 27, 2019

An excellent company I have been working with them from the very beginning well done! In the future I will work with them, they always work expeditiously; packages are sent on time.

Date of experience: October 24, 2019
Spain
1 review
0 helpful votes
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Very good support, all on time or even faster! I have already received 7 packages and all 7 successfully and without problems! And most importantly on time!

Date of experience: October 11, 2019
Peru
1 review
0 helpful votes
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I am from peru and have excellent experiences buying in yoybuy their service is fast and they answer your questions in any doubt about the product

Date of experience: October 11, 2019
Hungary
1 review
0 helpful votes
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Fast, convenient shopping!
September 30, 2019

Yoybuy user name eri1982, Fast, convenient shopping! I have repeatedly ordered almost always I was satisfied with delivery is also fast enough just a little expensive

Date of experience: September 30, 2019
Argentina
1 review
0 helpful votes
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VERY FAST
September 30, 2019

Excellent super fast service, I'm from Argentina
The product arrived in my country in less than 15 days
My doubts were always answered with seriousness and kindness
I will buy again very soon

Date of experience: September 29, 2019
RU
1 review
0 helpful votes
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сервис Yoybuy
September 30, 2019

пользуюсь сервисом Yoybuy --3 года... мне очень нравится работа сервиса--- после оплаты посылки -через 2-3 часа посылка уже в пути-и тут же выдается трек номер-----доставка от офиса Yoybuy до дверей квартиры в городе Екатеринбург составляет 9-12 дней--это очень хорошо--упаковка посылок очень хорошая и не было случая что бы были какие то повреждения-работа менеджеров на отлично-всегда можно решить вопрос! спасибо за работу и удачи Вам!

Date of experience: September 29, 2019
Turkiye
1 review
0 helpful votes
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Yoybuy is best!
September 30, 2019

Thank you for 5 years old service. Trust me its best! Its really helpful to make package to Turkey. There are many shipping options.

Date of experience: September 29, 2019
GB
1 review
5 helpful votes
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They are clever scam artists.
They overcharge for every item.
They then ask for extra money for selected items to drain more money from you.
They then over weigh items so they can further steal money from over charging for post.
Ontop of that the post insurance is a scam, if items arrive broken they refuse to honour it.

I caught them over charging for items and asking for extra money by contacting one of the sellers who confirmed it was all a scam technique.

Then they fight to prevent refunding you, demanding you cancel dispute before refund fully knowing that you lose all buyer protections by doing so.
They then add a higher amount of money to your balance to try convince you into doing this... they have utter control over the withdrawal process so they can simply wipe the balance and leave you completely robbed.

These guys are utter scum to the highest levels.
Never EVER use these people they will rip you off steal from you.
YOYBUY IS A SCAM.

Date of experience: June 13, 2019
RU
1 review
0 helpful votes
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2 years use the services of this site. Very happy. Good packaging, fast delivery, technical support helps to solve any problems

Date of experience: May 26, 2019
RU
1 review
0 helpful votes
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I use the warehouse, I buy things myself.
Very responsive and careful staff!
It has already come a lot of parcels, packaged remarkably.
Shipped very quickly. Recommend!
Пользуюсь складом, вещи покупаю самостоятельно.
Очень озывчивый и бережный персонал!
Пришло уже очень много посылок, упаковывают замечательно.
Высылают очень быстро. Рекомендую!

Date of experience: May 8, 2019
RU
1 review
0 helpful votes
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Excellent service. We use yoybuy once per mounth. Shipping always 20-30 days in Russia. Quality packing very good. I recommend

Date of experience: May 7, 2019
NL
1 review
0 helpful votes
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I've used yoybuy a few times. Great communication, great shipping time, great packaging: - great service!

Date of experience: May 7, 2019
RU
1 review
16 helpful votes
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I have worked with this company for 5 years. I have to say that prices r very, very high, in 2-2,5 times if to compare with AVARAGE prices, not low prices.
But sirvice was good about first 3 years
After that probably people (workers) changed and survise became not good (about last 2 years). They send parcels very slow, sometimes 2 weeks passes between giving me track number and viewewing this track on ttps :// www.17track. Net. Every time YoYbuy says that post is very slow, but this is not truth! They you bring a parcel to post office, they scan it and this moment you can see this track in sistem. Low speed is just a low speed of yoybuy workers only!
Last case was they lost my parcel (with insurance) and they gave me back money FOR DELIVERY (about 5 dollars) not for I had in this parcel. Can you imagine this?
So I will never advice this company to anybody even if they promise 10 dollars for good rewew.

Date of experience: May 6, 2019
Virginia
2 reviews
7 helpful votes
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Price is expensive and slow delivery, tooks almost 3 weeks to receive by using epacket, estimate delivery is 7 days and cost is 11 usd. Have use another forwarder before which is cost 5 usd and delivery time is 4/5 days only, not recommended for malaysia people. DM to my inbox if you would like to now thats cheap reasonable price and receive quickly.

Date of experience: January 11, 2019
RU
1 review
2 helpful votes
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Good company
December 20, 2018

Well and quickly do their job, sending is very prompt. The packaging is good, tracked to my house. Some of the goods chosen by me will be well packaged into one.

Date of experience: December 20, 2018
RU
1 review
0 helpful votes
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Very qualified staff
December 18, 2018

Very qualified staff, really enjoyed the chat. He took delivery to Russia with a weight of 2 KG, delivered within three weeks and packed extremely fine. The manager helped to deal with the method of ordering on the site and generally provided all possible assistance. Thanks you.

Date of experience: December 17, 2018
Maryland
3 reviews
9 helpful votes
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I requested a refund for pre-ordered item that I decided I no longer needed. Item wouldn't be released until early next year so, the only thing I had done was pay Yoybuy the initial price + fees for the item. In the end I had to go through PayPal to get the refund. Yoybuy's rules say your refund will be returned by original payment but, that is not true. They refund it to your Yoybuy wallet and then ask you to transfer from there to your PayPal account. Customer Service Chat will not help you. They will pretend to be nice and call you "Dear" and "Sweetie" but when ask them to follow their own rules the "niceties" stop and they get very rude.
If you start a PayPal claim/dispute against Yoybuy for their shady practices they will freeze/lock your account without warning.
Thankfully, since I paid with PayPal I was able to get my refund.

Be careful when using this site and be extremely wary if you're going to use something like a debit card or gift card that works like a credit card

Date of experience: October 29, 2018
Philippines
1 review
2 helpful votes
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I will rate this poor all they can think of is their side only not the buyers side. They did not allow me to use my credit card for the amount of $227.34 and said for security purpose and they advice me to use money transfer. How about myside if i didn't receive my item?. It's difficult to trust money transfer..

Date of experience: October 23, 2018
Poland
1 review
4 helpful votes
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ORDINARY THIEVES
October 16, 2018

ATTENTION!
Three months ago I paid over $ 300 for the package.
I have not received parcels.
Yoybuy wants money from me again (2500 cny).
If I pay them again, maybe they will send a package to me or not.
These are ordinary thieves, they take the money but they do not send the goods. I inform the police in China about everything.
Perhaps they will be closed down by this business.
I warn you of using their services.

Date of experience: October 16, 2018
California
1 review
3 helpful votes
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Rude.
September 13, 2018

Very rude and will not help you. Things are not clearly labeled as refundable or non-refundable. Disappointing especially when I have been a long time customer.

Date of experience: September 13, 2018

From the business

Yoybuy - Taobao english version helps non-chinese customers easily buy from China and deliver products with our fast international shipping service worldwidely. | China buying agent


yoybuy.com
Founded in 2008
Beijing, Beijing Shi, China
+118
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