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YouTube

2.3

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YouTube Reviews Summary

YouTube's reputation is increasingly marred by customer dissatisfaction, primarily due to excessive advertisements and perceived censorship. Users express frustration over the platform's reliance on ads, which disrupt viewing experiences and lead many to consider alternatives. Complaints about account suspensions and a lack of transparency regarding community guidelines further exacerbate concerns about customer service. While some users appreciate the vast array of content available, the overall sentiment indicates a growing discontent with YouTube's management practices, prompting calls for more user-friendly policies and a potential shift to competing platforms.

This summary is generated by AI, based on text from customer reviews

service
343
value
320
shipping
204
returns
205
quality
318

We monitor reviews for authenticity

Louisiana
10 reviews
11 helpful votes
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ALLOY is a GREAT company in my opinion. Overall... NOW... I will say I did one time get one pair jeans that was waaay too tight in the ankle. And I couldnt get across my toes or ankle or whatever. So I sent them back... sad face... but otherwise I think they are pretty good... Yeah, as with all companies there are pros and cons. But. I love ALLOY... and they show great care "in my opinion" of how they try to help their customers. So rock on ALLOY. I love their clothes. I am 41. Dont look. At all but truth is I am. but I can shop from them without feeling like I'm trying to look like a teeny bopper or young twenty-something. But all the same if the shoe fits... lol I am also tall... height is 5.9 and half and weight is a little over 145 almost 150 mainly height. But I do or could stand to work out a little. To "tone". But otherwise their clothes are sexy. Fitting. Appropriate for my age group... Soo please give them a try... and again to each its own... I hope this helps someone... I will never say a company is perfect. But overall ALLOY isnt far from. SHOUT OUT to them LOOKING OUT for the TALL SLIM CHICKS... lol

Date of experience: April 17, 2016
Bulgaria
3 reviews
0 helpful votes
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Best video share site
April 10, 2016

!

Date of experience: April 10, 2016
Connecticut
3 reviews
5 helpful votes
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Placed an order on March 16,2016 and status always says "in warehouse". After 10 days without a notice saying out for shipment, I emailed customer service 2 times and was told it would ship right out. It is now 19 days and it took 2 phone calls to finally be told that the order was misplaced and all but 2 items were now out of stock. I will never shop here again!

Date of experience: April 4, 2016
California
5 reviews
22 helpful votes
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YouTube ROCKS!
February 26, 2016

By far, I mean by very far the best Tube! There is not much more to say!

Date of experience: February 25, 2016
New Jersey
1 review
3 helpful votes
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Nose dive
February 14, 2016

I have been buying their talks for YEARS and the quality has gone down the drain. You can tell by the labels being different in the exact same pair of pants. Even made out of different materials now. Customers service is atrocious. 45 min on hold several times. Never a call back. Do not buy here

Date of experience: February 14, 2016
California
1 review
3 helpful votes
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In the same boat!
February 14, 2016

I shopped Alloy in the past and never had a problem until now. The quality of the clothes and customer service took a dive for the worst! I ordered a jacket back in December, it was too small. I exchanged it for a bigger size, but it was too big. They received my return on 28Jan15 and claimed they sent a check in the mail. I asked for them to credit my paypal account. I was told they could not do that. Since I never received the "so called check" they offered me a credit and 20% off on another purchase. No, I just want my money back. Then I tried to email them, then that representitive told me, I paid with a merchandise credit, so they will give me another credit. So, when is PayPal considered merchandise credit?!? Anyway, I can tell this is going to be difficult. I wrote to the BBB, hopefully, this can be resolved in me getting my money back. If you haven't already, please write the BBB. I'm going to notify PayPal as well. Good luck to me and everyone else in the same boat.

Date of experience: February 14, 2016
New Jersey
1 review
4 helpful votes
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Alloy sucks
February 13, 2016

Alloy has lied to me several times, without regard for the fact that someone there used my credit card to make a purchased for someone across the country. I have spent thousands of dollars on their products… It is certainly not worth it looking back.…When they promised repeatedly to return my money. They never did. I had to dispute it with my bank for which they still have not done the right thing when they clearly stated they made the mistake. Now they have the nerve to send me a gift card forcing me to make purchases through them in they charged me. It is unacceptable I considered for giving the mistake and beginning to use their company again… I'm glad that I did not because their customer service screwed up again... and they still haven't returned my money. You trust them you're a fool like I was

Date of experience: February 13, 2016
Germany
24 reviews
212 helpful votes
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The Best!
January 30, 2016

I don't see any reasons for not giving YouTube.com five stars. It is by far the best site you will find!

Date of experience: January 30, 2016
New Mexico
1 review
4 helpful votes
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I had to contact customer service several times in order to get a response. I ordered several items on sale. They told me my card company had not approved the order - but only after I contacted them. My card said the order was approved. They cancelled my order which I still wished to purchase. They were not helpful, and I was really disappointed.

Date of experience: January 12, 2016
New Jersey
5 reviews
14 helpful votes
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All the videos!
January 12, 2016

You can easily get lost in youtube selection of videos. Found myself staring at the screen for hours before i noticed! Love the cats videos (duh!) and especially DYI. Man, i learned to do things i would never learned if it wasn't for this precious gem!

Date of experience: January 11, 2016
Arizona
26 reviews
32 helpful votes
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Excellence
January 10, 2016

The only Con I have found for YouTube is the organizations of playlists, it is non-existent. Other than that we all know that YouTube is a force in the video market and the large majority of the content is absolutely free. A must have for our generation

Date of experience: January 9, 2016
New Jersey
1 review
0 helpful votes
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Do not miss this - it's a must! You'll see everything in an hour. These guys don't have a website but they do have this video and I can't say enough about how much fun we had with them.

https://www.youtube.com/watch?v=yur8k4TFs_E

Date of experience: December 29, 2015
California
1 review
4 helpful votes
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Cancelling my order. I have tried to contact twice by email and 3 time by phone only to be on hold for 20 minutes each time. I have yet to speak to or receive an email other than the auto response.

Date of experience: December 26, 2015
Utah
114 reviews
1650 helpful votes
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Just fine
December 28, 2015

It's a great website, but it's just not usable without an adblock or something. It's really a shame.:(

Also, the google plus integration is pretty annoying!

Date of experience: December 25, 2015
Michigan
2 reviews
15 helpful votes
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Good
December 18, 2015

I got a lot of help from youtube for my thesis proposal. Many time i got help for my semester's presentation too. Very halpful

Date of experience: December 17, 2015
Washington
1 review
4 helpful votes
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Horrible customer service. Mixed my order up and got it wrong. I was lies too. Hung up on. And to top it off they wanted more money lol

Date of experience: December 5, 2015
Washington
3 reviews
3 helpful votes
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Hi all, I recently purchased this item from Amazon.com and have a review (positive) on my youtube channel, I also go in depth about how to use them etc. Check it out its a great and inexpensive investment. The review is here https://www.youtube.com/watch?v=9Vox7FzRbFA
Please subscribe to my channel www.youtube.com/mariamacora

Date of experience: November 23, 2015
Florida
1 review
4 helpful votes
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I love their jeans BUT!
November 19, 2015

I ordered 2 pairs of jeans, one pair was on back order. I received the first pair in a timely manner. I'm mad because they said the 2nd pair will not ship until December 12th which is fine but they also took the whole payment ( for both pairs of jeans)from my debit card and told me they are going to take it out again. Not going to happeb

Date of experience: November 19, 2015
Oregon
1 review
0 helpful votes
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Cant complain so far!
November 18, 2015

So I oredered online the Alloy site about three days ago and honestly I felt stupid because the site said id get an immediate email never did so I dreadfully went to look at the reviews AFTER I placed my order, so the next day rolls around and im just stressing hoping I didnt get fraud or scamed and called the customer service. So far they have been nothing but respectful reashuring and helpful with me and my order placed I was really excited today when I recieved an email stating that my order was shipped! Iam excited to recieve my product and will be posting a different review hopefully better then thia last one to reasure you customers at alloy is a great place of shopping. Fingers crossed! Ill be back!

Date of experience: November 16, 2015
New Jersey
1 review
3 helpful votes
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It took over a month to receive two out of three items that I ordered. I still haven't received the third item after two months. I returned the two items because of poor quality and fit.

Date of experience: November 15, 2015