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YouTubeReviews 1,220

2.3

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YouTube Reviews Summary

YouTube's reputation is increasingly marred by customer dissatisfaction, primarily due to excessive advertisements and perceived censorship. Users express frustration over the platform's reliance on ads, which disrupt viewing experiences and lead many to consider alternatives. Complaints about account suspensions and a lack of transparency regarding community guidelines further exacerbate concerns about customer service. While some users appreciate the vast array of content available, the overall sentiment indicates a growing discontent with YouTube's management practices, prompting calls for more user-friendly policies and a potential shift to competing platforms.

This summary is generated by AI, based on text from customer reviews

service
343
value
320
shipping
204
returns
205
quality
318

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Thailand
1 review
0 helpful votes
Follow Kirill P.
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I have been a YouTube user for over 10 years, regularly subscribing to Premium, and using the platform solely for personal video viewing. I do not run channels or distribute content.

Several years ago, I uploaded personal video content to a private channel for my own use. Recently, I received a notification that my account was suspended due to a violation of community guidelines, allegedly related to this content (though I was not informed which specific content caused the issue).

Until now, I have never had any violations, warnings, or requests to remove content. I was willing to resolve the issue by removing the content myself, but unfortunately, I was not given that option.

I was banned from YouTube after a decade of using the platform with a paid Premium subscription, and I was not provided any opportunity to resolve the issue, which arose for the first time.

Date of experience: December 27, 2024
MD
1 review
2 helpful votes
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I hate it
December 20, 2024
Updated review

Just can't stand no more, ads after ads after ads, first thing I see when I open the app, every cm between videos, every a few minutes in videos: ADS

Date of experience: December 20, 2024

I hate this company
October 7, 2024
Previous review

I hate this company, 5 ads in 10 minutes, what is wrong with you, for my whole life in Moldova, there were no ads, for about half a year they added ads to my region, but I cannot buy YouTube premium as it is not available in my country, it's just so disturbing

Date of experience: October 7, 2024
Ohio
1 review
2 helpful votes
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AD MID MUSIC
December 7, 2024

I was sitting there spitting along with Trapp Tarell, Timmy Turner 1-4. Out of no where...I got a ad! I was sitting there singing and the music stopped. I looked so dumb and ill never recover from it. You'll be hearing from me.

Date of experience: December 6, 2024
France
2 reviews
4 helpful votes
Follow Cerisae g.
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By the way, you will never get trully notified if you break any rules from the TOS, they will inform you that they get rid of a specified comment.

Youtube is poorly managed, too many ads, copyrights abuses, bias and favoritism, not to mention it got invaded by bots, porn bots to be precise.

Their ads made it impossible to watch any videos in peace, and they don't gives you any other options than taking the Premium stuff, while they should have fixed the issues on that platform.

At this rate, everyone will abandon it and find an alternative to it.

Date of experience: October 7, 2024
Florida
2 reviews
0 helpful votes
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Insufferable
October 4, 2024

YouTube has gone down hill and has hit the trenches. Watching videos on my phone still results in 30 seconds of ads every 2 MINUTES. If I try to watch on my tv I get 2 minutes of ads, then not even a minute of the video, then another 2 minutes of ads. They say "longer ads for fewer breaks for this long video" and then I can only watch a few minutes at a time before I have to watch the SAME ads over and over again. On top of this, the ad pop ups that FORCE you to look at an entire screen of links and buttons with the actual video makes it impossible for you to scroll comments or look at the description of the video unless you hit the X to close it. Algorithm sucks, shows me only videos that I have ALREADY seen. And no, I did not click the filter at the top that says "watch". I love watching videos on YouTube and supporting my favorite content creators but it's become so insufferable with ads that I'm getting tired of supporting. You're a multi BILLION $$ company, why do you want to play SO MANY ads to me (all the same ads, mind you) so that I feel the need to pay for premium. I would if it wasn't so expensive! I won't even get into how all of their ads are just scams anyway. Screw YouTube. Call it "AdTube" now.

Date of experience: October 4, 2024
Florida
27 reviews
32 helpful votes
Follow W D.
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They float at the very top of the bucket!. If you don't align with their political views they will suspend delete your account!. They also delete your comments that follow community guidelines!. They are responsible for more crime than just about any other website on the internet. They violate first amendment constitutional rights. They do not reply to your emails. And they come preloaded on 99% of the phones sold in america. That should speak volumes to you. They use the information from your phone to approach you. They listen to your phone conversations. And they also read your text messages. Just so you know what you doing

Date of experience: October 1, 2024
Illinois
1 review
1 helpful vote
Follow KK B.
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Unwatchable
September 27, 2024

I used to sit through ads, you know, when there weren't 1 every other minute. So I started using an extension to speed up the ads. Then YouTube starts blocking my access to videos with an unstoppable popup, telling me to 'turn off my adblocker'. I used to get away with turning it off, refreshing, and then turning back on. Yet, I am now stuck watching 2 pre-roll ads that I will not watch and will now avoid the company of said ad. Then, every 5 minutes, watch another 2 ads. AND, guess what! The videos ends in 2 ads as well. The greed is getting wayyy too much for me and it's becoming hard for me to want to watch videos on YouTube. Not to mention the home page is garbage now. It's all videos I've already watched, or videos identical to things I've already watched. I would like to get some new creators eventually? PLEASE?! Not to mention the ads on the home page. I obviously dont care about the news nor sports, why keep popping up a screen-length ad to show me those kinds of videos or shorts. Get your act together, YouTube- Rumble's on my radar.

Date of experience: September 27, 2024
Mexico
2 reviews
4 helpful votes
Follow Izzy S.
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YouTube is a nauseating platform! Does anybody remember a video from 2011 of a girl in a red hoody tossing puppies in a river? Yah YouTube still has her video up on the platform! YouTube also allows dog meat videos on there too 🤢🤮 Along with people doing yoga butt naked and blurred porn even though they have a no nudity policy! I'm switching to Rumble! Rumble isn't full of disgusting and vulgar videos or users stealing YouTubers videos and channel names! People and parents do yourself and your children a favor and switch to Rumble because YouTube is not taking down this crap!

+10
Date of experience: September 22, 2024
GB
3 reviews
4 helpful votes
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Pure censorship
September 18, 2024

So many mild videos are now age restricted,and i aint giving them my bank details. So you can drive a car at 16, but cant watch a video on vaginal odours for example. Its totalatarian dictatorship from google. Youtube is finished.

Date of experience: September 18, 2024
India
1 review
3 helpful votes
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Too many ads and bad recommendations videos nowadays, idk why youtube do that, and you can't skip ads on yt tv. Youtube keep getting worse

Date of experience: September 12, 2024
Kenya
1 review
3 helpful votes
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Ads
September 12, 2024

The none stop ads with all the tracking components is horrible. Every youtube video has had at least one ad, but most are two ads piggybacked together sometimes totalling more than the video.

Date of experience: September 12, 2024
Denmark
1 review
5 helpful votes
Follow T B.
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Youtube should change name to Advertising tube

To much clickbait and fake Thumbnails.

Lots of Censorship, so content creatures has to telling things between the lines.
Censorship also harms public health, by promoting harmful information, while censoring information that benefits health

Date of experience: September 2, 2024
Belgium
1 review
6 helpful votes
Follow D S.
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I flagged a pirated Warner Bros movie ("The Cell" and "Room 1408"). And YouTube flagged me as fraudulent and removed my account.

Date of experience: June 4, 2024
GB
1 review
6 helpful votes
Follow Orian t.
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AFTER YEARS HAVING A CHANNEL MAINLY STUDY AND WATCH MOVIES (OF WHICH I BOUGHT OVER THIRTY AND FULLY PAID YOUTUBE TO ACCESS IT AT ALL TIMES) I HAVE BEEN NOW TOLD THAT MY CHANNEL WAS TAKEN DOWN FOR SPAMS OR POSSIBLE FRAUDULENT ACTIVITY! I HAVE NEVER EVEN UPLOADED ONE VIDEO OVER THE YEARS DUE TO THEIR EXPLICITLY RACIST ALGORITHM PRIORITISING ONLY WHITE UPLOADERS.
I HAE BEEN ASKING A REFUND FOR ALL THE MOVIES BOUGHT FOR DAYS, AND SOUGHT AN EXPLANATION AS WELL AS A CLEAR EXAMPLE OF WHAT CAUSED THE CHANNEL TO BE TAKEN DOWN. I HAVE TAGGED ON TWITTER AS OTHER PEOPLE WHO WENT THOUGH SOMETHING SIMILAR SUGGESTED ON YT. YET, THE ONLY RESPONSES I GOT WERE FROM AN AI, THEN A COUPLE OF POSSIBLE HUMANS THAT ACTED WORSE THAN AN AI AND SIMPLY AVOIDED EVEN ADDRESSING MY REQUESTS ABOUT A REFUND AND NEVER PROVIDED AN EXPLANATION.
I AM STARTING. A PETITION. GOOGLE INC. IS A DICTATORSHIP AND IT MUST BE REGULATED TRANSPARENTLY. IT'S REVOLTING. SINCE THE *******@IDE IN GAZA GOOGLE (WHICH NOW OWNS YT) HAS SHOWN ITS TRUE RACIST *******@ZIS COLOURS. THEY HAVE PROVIDED ISRAEL WITH BIASED AND PRIORITISED SEARCHES TO JUSTIFY THE KILLING OF INNOCENT CHILDREN, THEN HELPED THEM PROVIDING THEM WITH TECH TO KILL MORE, AND MANY ENGINEERS LEFT. NOW THEY TARGET CHANNELS THAT HAV ETHE COURAGE TO LEAVE COMMENTS THAT CALL UP *******@ZIS ACTIVITY AS IT ARISES. IT IS ABSURD, 2024 AND HUMANITY IS NOW SLAVE OF THESE ABUSIVE CORPORATIONS THAT LITERALLY GET AWAY WITH RACISM, SEGREGATION BY ALGORITHM AND SUPPORTING GENOCIDE WHILE CHILDREN ARE EXTERMINATED.
Date of experience: 28 May 2024 AND STILL UNRESOLVED

Date of experience: May 31, 2024
Texas
1 review
2 helpful votes
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I have to assume that youtube is a very poor company and cant afford basic algorithms or code to fix something so simple as.if this video has been watched by user, then do not recommend...i know soooo complicated to add a line of code or an algorithm so basic. This has been an ongoing problem for years with this platform, and like i said youtube must be too broke to implement such a basic customer service as dont recommend already watched videos. Youtube needs to learn to be better to its customers because recommending thousands, at least, a day of already watched videos to its customers is beyond ridiculous as a customer. I know if i was a part of this company i would think...hmmm in order to get consumers to spend more time in videos seeing ads and whatever else makes the company money, maybe we should stop recommending videos that have already been watched. If we do that theyll spend less time marking in-numerous videos for do not recommend ive already watched it and spend more time actually watching videos, ads, etc. In short this has been an issue for users for YEARS and youtube clearly has no concern for making their platform the best it could be for users and clearly just want to drain their customers of as much as they can. If that werent the case they would have listened to their customers at this point to improve something so simple. Its a disgrace that theyre completely ok with making things harder and extremely annoying for their customers.

Date of experience: May 19, 2024
Texas
6 reviews
7 helpful votes
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You Tube sucks!
May 17, 2024

I've been paying for you to premium for several years I'm a contract creator for more than a year I have 1900 more than 1900 subscribers 3 days ago yesterday I go and look and they got me down to 1100 after getting into with those Nigerian scammers down in the comments so I guess they have Nigerians working for the company they don't like somebody talking about the Nigerian scammers! BS YouTube!

Date of experience: May 16, 2024
New York
2 reviews
1 helpful vote
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This website makes my brain hurt I can't resist my head being weird I get dumb of theses lesson my parents forces me to do it and my teacher

Date of experience: May 13, 2024
Australia
1 review
4 helpful votes
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Free Speech is a right and Youtube Censor the truth, RFK Jr needs to be heard not Censored! Youtube allow toxicity but not Peace, Kindness and Truth. Allow Free Speech!

Date of experience: May 8, 2024
Virginia
2 reviews
9 helpful votes
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Google has completely ruined $#*!Tube. Ads everywhere, too expensive, slow, resulotion is always 480p or lower even when the settings are fixed otherwise. Constantly getting flagged for bullying but never when I report a real harassing comment. You $#*!s just need to go yourselves and do the world a favor. People like you pieces of trash ruin everything that's fun because you're greedy as $#*!.

Date of experience: May 3, 2024
Illinois
2 reviews
0 helpful votes
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Good
May 3, 2024

Its a pretty good video sharing source but some videos have inappropriate things or words. But overall i'd download.

Date of experience: May 2, 2024