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YouTube

2.3

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YouTube Reviews Summary

YouTube's reputation is increasingly marred by customer dissatisfaction, primarily due to excessive advertisements and perceived censorship. Users express frustration over the platform's reliance on ads, which disrupt viewing experiences and lead many to consider alternatives. Complaints about account suspensions and a lack of transparency regarding community guidelines further exacerbate concerns about customer service. While some users appreciate the vast array of content available, the overall sentiment indicates a growing discontent with YouTube's management practices, prompting calls for more user-friendly policies and a potential shift to competing platforms.

This summary is generated by AI, based on text from customer reviews

service
343
value
320
shipping
204
returns
205
quality
318

We monitor reviews for authenticity

Wyoming
1 review
0 helpful votes
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I pay for YouTube Premium and YouTube TV. Both have been buffering repeatedly for just the last 6 months. Neither of them did this before. None of the "troubleshooting" recommendations work. Nothing else I stream has any problems whatsoever, only YouTube/YouTubeTV. I have sent in feedback on their feedback link many, many times, but they never respond or fix any of the problems. These problems are on their end, not mine. I have seen many comments from others with this same problem. You need to fix this, YouTube. But, of course, you don't think you have to. You do not give a damn about what anyone thinks of your products as long as you keep collecting your billions. This is so not right.

Date of experience: April 17, 2022
Canada
1 review
0 helpful votes
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I dont like that you have to have a phone number for thumbnails, can't we do emails? It would've made my experience better, I don't want to be this type of person but consider emails instead of a phone number, I don't want to give my phone number to random sites. Sure you are a multi-million dollar company but I would've of prefer not to give it out, I work hard for my videos but know all my work on thumbnails had gone to waste when I needed to put my number, if you are not comfortable putting your phone number make sure not to make thumbnails!

Date of experience: April 14, 2022
New Jersey
1 review
0 helpful votes
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Youtube sucks asss
April 14, 2022

Bro why did they have to ban it in are school i am going to pump a fat load in to the goblin you call a mother

Date of experience: April 14, 2022
AE
1 review
2 helpful votes
Follow M B.
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YouTube started as a beacon of hope for all those fleeing mainstream cable or seeking to expand their perspectives or learn actively on the go. Lately, it has experienced a harrowing sequence of updates which have degenerated it into a shadow of its former self: restrictions on free speech, agressive demonetization of promising content by faulty algorithms without the opportunity for appeal, as much as 3 advertisements at multiple points in videos—even on those under 1 minute—as well as multiple banners occupying much of your screen at any given moment, many of which contain outright pornographic material (reporting them either goes nowhere or creates change far too late)…
The list goes on! One should only surf google for a few seconds to find abundant criticism of many of the latest decisions made by YouTube, amongst no praise whatsoever.
Without a doubt, once a viable competitor emerges (and it's only a matter of time), YouTube will be losing most, if not all of its now-disenchanted user base.
People are clamoring for change, YouTube. It's time to listen and act. Your time is running out.

Date of experience: April 11, 2022
Washington
3 reviews
0 helpful votes
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Blatant censorship
April 10, 2022

Ads ontop of ads was really bad but I learned to live with them. My comments however, were constantly removed for no legitimate reason whatsoever. It was arbitrary and capricious. #Censorship #AdWare #AbuseOfPower

Date of experience: April 10, 2022
North Carolina
6 reviews
14 helpful votes
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Its great
April 8, 2022

YouTube has a great community where anyone can post video's and have a great time. You can also watch live streams on youtube

Date of experience: April 7, 2022
Florida
3 reviews
7 helpful votes
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Censorship
April 4, 2022

Enough "Youtube" that isn't really Youtube, but Demtube. Who are you to censor personal opinion and only allow it with countervailing views? Never, and I mean, never looking at any content on your site again! Free Speach, means free for all, not just those that agree with you.

Date of experience: April 4, 2022
India
1 review
0 helpful votes
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Getting subscribers
March 31, 2022

I am getting subscribers from this ytpals only few of them unsubscribe. But some permanent subscribers are getting through this. Thank you ytpals.

Date of experience: March 30, 2022
Oregon
1 review
3 helpful votes
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YouTube over the past couple years has been implementing more and more changes which make using YouTube more frustrating and less enjoyable. Changes have made the user interface clunkier and less efficient. Its more difficult to get the content I want. They collect my data yet the suggestions are absolute obtuse and I'm disappointed how little YT actually seems to know about me. Youtube was valuable community resource, and its sold out. Who ever is in charge values their comfortable lifestyle more than anything else

Date of experience: March 30, 2022
Illinois
1 review
0 helpful votes
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Perfect gasket. Their accurate descriptions pay off again. The blender washer/gasket was as described, quality merchandise, and came in just a few days. Blender is back in service.

Date of experience: March 29, 2022
California
1 review
0 helpful votes
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No pip for iOS
March 25, 2022

YouTube is the only app that does not have pip available for iOS there that and having to watch a add before the video is trouble.

Date of experience: March 25, 2022
Panama
1 review
0 helpful votes
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Please make a scroll to top feature. It is agonizing that I have to scroll with my finger a billion times to reload by feed.

Date of experience: March 20, 2022
Australia
1 review
3 helpful votes
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Youtube doesn't care about the people so their site is a complete mess
They do things nobody wants or asks for they constantly demonetize videos that are fine
And whenever people contact them they either deny the problem make up an excuse or make up a response that doesn't fix anything they keep making the site worse and worse slowly.
Google owns youtube.

Date of experience: March 20, 2022
Illinois
1 review
0 helpful votes
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Review
March 16, 2022

Why take down the Nelk boys pod cast with trump they deserve lower then a 1 star. YouTube should not take stuff like that down.

Date of experience: March 15, 2022
Cyprus
1 review
0 helpful votes
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Very good site
March 12, 2022

Very nice working this site and support Very and Very quick response and honest people working there

Date of experience: March 11, 2022
California
1 review
0 helpful votes
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CENSORSHIP
March 11, 2022

Removed the FULL SEND Podcast with President Trump to censor... ridiculous man. Straight totalitarianism.

Date of experience: March 11, 2022
Maryland
1 review
0 helpful votes
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GREAT
March 11, 2022

I'm a small content creator... BUT WITH SUBPALS, I can get the growth I need. You literally only need to sub to a couple people and bam! You get instant growth!

Date of experience: March 10, 2022
Canada
12 reviews
43 helpful votes
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Youtube has become like a high school and a cult. People are on there to hear what they want to hear due to being soft, brainwashed and insecure.
Many channels have become cult based. People are worshiping creators and have become pawns for them by trolling other channels and kissing $#*!.

Youtube in the last 10 years has been horrible. In recent there is nothing to watch except for politics rigged sports and dumb, immature content creators. Now they disable the dislike button in order to shape people into weak insecure pawns.
Youtube is filled with dumb watchers who are only on youtube to be spoon fed to justify their insecurity.
Youtube is a cult.

Date of experience: March 6, 2022
Ohio
1 review
1 helpful vote
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Too many Ads
March 4, 2022

This site has way to many Ads... Before and after each video there will be 2 to 3 15 plus second ads... It sucks!

Date of experience: March 4, 2022
New York
1 review
2 helpful votes
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Terrible
March 4, 2022

1 star is lowest. Not sure how they got one and a half stars. Customer working from home allowed kid to take phone then the dog who could only bark but was more helpful then the rep... still waiting for phone ordered in October.

Date of experience: March 4, 2022