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YouTube

2.3

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YouTube Reviews Summary

YouTube's reputation is increasingly marred by customer dissatisfaction, primarily due to excessive advertisements and perceived censorship. Users express frustration over the platform's reliance on ads, which disrupt viewing experiences and lead many to consider alternatives. Complaints about account suspensions and a lack of transparency regarding community guidelines further exacerbate concerns about customer service. While some users appreciate the vast array of content available, the overall sentiment indicates a growing discontent with YouTube's management practices, prompting calls for more user-friendly policies and a potential shift to competing platforms.

This summary is generated by AI, based on text from customer reviews

service
343
value
320
shipping
204
returns
205
quality
318

We monitor reviews for authenticity

Minnesota
4 reviews
13 helpful votes
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Getting old
August 31, 2022

Poor collection of videos. All week, the same videos. I can't watch half of them because of the poor audio that sounds like it's coming out of a tunnel.

Date of experience: August 31, 2022
GB
7 reviews
21 helpful votes
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A nightmare
August 30, 2022

Yes, great selection of videos (well, those they dont delete). The 1 star is for free speech and censorship. They have started censoring everyday words. Stuff like `murder ` and `child` are censored.
Its insane. Also a 17 year old is not allowed to watch a feet video. YES, a feet video! Far more dangerous than driving im sure. The site needs to be run by people who arent totalatarian regimes.

Date of experience: August 30, 2022
Colorado
1 review
0 helpful votes
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It's a funny world that I need to pay to avoid watching stuff I don't need! What a idiotic theory! I need a place where I can watch stuff without ad

Date of experience: August 27, 2022
Florida
1 review
11 helpful votes
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YouTube is awful
August 27, 2022

After 20 years or more of using YouTube, they locked me out of my YouTube and yt music account without any reason. I've had it with them. Someone needs to come up with another platform to use because between YouTube and their bs, I've had enough. Lock me out of my account for no reason but they allow all sorts of horrible, horrible things be posted that you can watch, things I never ever imagined I would see. YouTube you suck, maybe I will be the one to come up with a new site and put your sorry, pathetic company out of business!

Date of experience: August 27, 2022
Pakistan
6 reviews
5 helpful votes
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A well-known brand; an intuitive player that the competition has copied; bandwidth-saving (player adjusts to internet speed); manual play speed setting; a quick upload and excellent conversion parameters; embedding (also live embedding); and speed added automatic (AI) captions

Date of experience: August 27, 2022
Maryland
1 review
0 helpful votes
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I Have Questions...
August 25, 2022

Why is it necessary to see so many advertisements when watching a video or listening to music? Has You Tube even considered the fact that some customers are paying for minuites and the advertisements waste a lot of those minutes? This was once an excellent app but, now it is much like regular TV. I can't even listen to a few songs without seeing about 3 commercials after each song and sometimes in the middle of an extended version song... and don't try listening to a meditation video or instructional video... The ads actually discourage me from purchasing any goods or services from the businesses that use this medium for advertisement. Commercials are actually a source of irritation for someone trying to escape the chaos in the world. This is not fair to the customer. You Tube has a lot of great information but, it is losing its status... I would have given this application a 5 star rating but, the resentment from being forced to listen to "mandatory" advertisements while using minutes that I purchased with MY money will only allow me to give this application two stars. Currently, the You Tube experience is like having a lovely gourmet meal in a public bathroom. Hopefully, things will improve as I would love to be the first to write a 5 star review.

Date of experience: August 24, 2022
California
2 reviews
0 helpful votes
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Targets 55 &up
August 25, 2022

I think YouTube provides a lot of relevance and the younger people like myself don't feel that targets middle class.

Date of experience: August 24, 2022
GB
1 review
0 helpful votes
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AddTube
August 24, 2022

The worst app to watch videos, where you get to see up to 6 add's per 9-10minute video. Very gready for add money and do not care about the audience at all. Removing it from all the devices, saved me a lot of time and made me less frustrated.

Date of experience: August 24, 2022
Washington
1 review
0 helpful votes
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Look, I like YouTube, I watch it just as much as anybody else but, what I don't like is them allowing videos of people putting up videos of baby animals being strangled by predators on purpose just to get likes it's evil and these people are an abomination to God & so are the YouTube people that allow it.
YouTube should not allow these type of videos they need to filter out these rotten videos that people are putting up whether they are hurting people or animals they should not be allowed they should be illegal.
Also, I am tired of every time I log on to YouTube they try to force their trial on me with every video with every turn with every click I'm getting so sick of YouTube I'm actually looking for something else to watch videos on that's just like youtube that may not be bombarding me and stalking me with their damn trials it's getting annoying.
If YouTube platform wants to be free then be free and quit trying to force people to pay for it if you want people to pay for it then start making people pay for it one or the other but quit trying to force your $#*! on people that they don't want it's annoying... YouTube is annoying.

Date of experience: August 24, 2022
GB
2 reviews
4 helpful votes
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This channel has gone from an enjoyable platform to possibly one of the worst. The number of Ads now spoil all the usefulness and entertainment they have in their memory banks. Ads, ads and more ads that's all you see marring the clip you want or music track. At the beginning, during and at the end. Perhaps they ought to be rebranded as AdTube so the public know what they are getting as it certainly isn't value, entertainment or information anymore. Total rubbish now plus the censorship for free speech is an added insult. Whilst criminal or dangerous activity should be banned the amount of free speech censorship is alarming and one wonders what the real agenda is on this platform.

Date of experience: August 22, 2022
Australia
1 review
0 helpful votes
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Youtube is disgusting
August 18, 2022

My card expired so I it reverted from youtube red to regular youtube & omg, its like they purposely make it glitchy so you singn up for red again.

No end of probfor 3 days, then when I tried to update my details it wouldn't accept my password.

So I reset it & still wouldn't accept it, so now I have to withdraw 24 hours to recover my account.

I've had enough, #$#*!youtube

Date of experience: August 18, 2022
Finland
1 review
1 helpful vote
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Wasting time
August 13, 2022

YouTube nowadays is full of publicities so nobody cant watch something there without those stupid publicities and am sure nobody bought something from those publicities thats why peoples now start to boycott it

Date of experience: August 12, 2022
India
1 review
0 helpful votes
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You can see good free fire vedios especially montages good and enjoyable content and lots of fun givaways and much more thz

Date of experience: August 10, 2022
California
1 review
1 helpful vote
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PIece of $#*!
August 4, 2022

$#*! youtube, they are scum pieces of $#*! and they should all be smacked upside the head repeatedly for the rest of their life.

Date of experience: August 3, 2022
California
3 reviews
0 helpful votes
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Part of my life.
August 6, 2022

For almost two decades now YouTube has entertained me educated me and gave me strength through their motivational videos as well.

Date of experience: August 3, 2022
Tennessee
1 review
0 helpful votes
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YouTube Music Player
August 3, 2022

I absolutely hate the YouTube Music Player that Google made us switch to after Google bought YouTube.
The Player lost Music that I paid money for and it will not play my recorded music that I made. Google Player was great. YouTube is the worse.
I wish I could go back!

Date of experience: August 2, 2022
Utah
1 review
1 helpful vote
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HELPER
July 27, 2022

5 star it helps me when I am sad and if there was a 1-100 I would rate it a 100 star so get it it is amazing and FREE! I love it hope you have a good day.

Date of experience: July 26, 2022
Arizona
10 reviews
9 helpful votes
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Pay my premium last month and watch ads still. I miss my payment on purpose and the idiots at YouTube can't figure it out. I tell them Why payment wasn't made and they repeat the answer. Another Netflix in the making.
I ask for a supervisor and you get the run around on that too. Don't waste your money you will get ripped off and get the run around.

Date of experience: July 24, 2022
Tennessee
1 review
0 helpful votes
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YouTube used to be so much better, but I have almost completely stopped watching anything on it due to the ads. There are ads every 5 seconds and now, even as the video is playing. Ridiculous! YouTube should be ashamed on itself.

Date of experience: July 18, 2022
Australia
1 review
0 helpful votes
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Playback error
July 16, 2022

Worst $#*!ing service ever. I want to watch one simple video and it doesn't even $#*!ing play, every SINGLE other video on YouTube plays it crept for this one. Shouldn't have ridiculous issues like this.

Date of experience: July 16, 2022