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YouStatement

4.2
youstatement.com

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YouStatement Reviews Summary

YouStatement is an online clothing store that offers high-quality clothes to make customers feel confident and comfortable.

This summary is generated by AI, based on text from customer reviews

service
3
value
3
shipping
4
returns
2
quality
3

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I am a repeat customer and buying products with designs that really do put a smile on my face! The last design "Original Hippy" put a smile on my daughters face!

Date of experience: April 4, 2022
GB
1 review
0 helpful votes
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I've ordered from Youstatement before and I was very happy with the results, however ordering from them again has been a terrible experience. I ordered a pair of shoes because I need a new pair, and nearly two months later I still haven't gotten them. I've emailed and called them repeatedly, but they haven't contacted me back; very poor customer service.

Date of experience: November 15, 2018
Colorado
1 review
1 helpful vote
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Very comfortable
September 28, 2018

I love my pants, they are very comfy and true to size. My only issue I have is after one wear they started balling up between my legs wear my thighs come together.

Date of experience: September 27, 2018
Montana
1 review
0 helpful votes
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I ordered a pair of leggings 1 month ago and in the confirmation email it stated that it takes 2-5 business days to ship. They still haven't shipped and it's been a month. I have reached out to them 3 times and still haven't gotten a response. This makes me so angry.

Date of experience: May 24, 2018
California
1 review
0 helpful votes
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Contacted the company multiple times after not receiving my items. They always reply with a generic "let's make this right and ship you another pair." It's been over a year. No product and no refund.

Date of experience: April 16, 2018
Florida
1 review
1 helpful vote
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Great!
February 8, 2018

I bought them for my daughter and she loves them! I actually bought them twice as someone took her first pair.

Date of experience: February 7, 2018
Massachusetts
1 review
1 helpful vote
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Scam!
January 3, 2018

I ordered my leggings on 11/13 for Christmas. I received a tracking number and that's as far as I got. I never received the leggings. I asked for a refund and haven't got that either. They keep responding to my emails with how sorry they are but still no refund. Do not order from this company!

Date of experience: January 3, 2018
New York
1 review
1 helpful vote
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AWESOME! FUN ITEMS!
December 30, 2017

FUN items! Would definitely purchase from them again. My daughter loved everything and so did I!

Date of experience: December 29, 2017
California
1 review
1 helpful vote
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The shipping took a while but the shoes are adorable, high quality, accurately sized & comfortable. Also, the company provided lots of online follow up. I will for sure order from them again

Date of experience: December 28, 2017
Illinois
1 review
0 helpful votes
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Shoes? What shoes
December 27, 2017

I ordered HP shoes for my niece for her Christmas present. I placed this order on 11/22. On 12/1 I received an email saying that my order was "on the way." When I had not received it by 12/11, I sent an email checking on it's status. They responded that I should get it 1-3 weeks after the shipping date and to use the tracking number. When I checked the tracking number, the only information it gave me is that as of 12/2, it was preparing to leave China! On 12/22, I got an email asking me how I liked my purchase. Was this a joke? I STILL hadn't got my order. Needless to say, I left a bad review. On 12/24, I sent another email to support asking where my order was. No response. On 12/25, I sent a Facebook message. No response. I am so mad! I had no gift to give on Christmas! The best part is that it says right on their website that US deliveries are there in 5-7 business days. Never order from this company!

Date of experience: December 27, 2017
Canada
1 review
1 helpful vote
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Muggle struggle is real
November 2, 2017

My daughter loved the leggings, great quality and true to size. Will be buying again in the near future from youstatement

Date of experience: November 2, 2017
Taelor R.
Utah
1 review
0 helpful votes
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A little bummed out
November 2, 2017

The pants were the right fit and were really comfortable. However, you can see the outline of the patch that the word design was on. There is a lighter discolor around the lettering in the shape of a rectangle (most likely the shape of the sticker patch applied to the pant material). I was a little bummed because the price was not cheap. It wasnt extremely expensive, but expensive enough to produce a better product. I am not angry because I may have just gotten a bad piece out of the batch, but I probably wont want to take my chances again spending money on these products. Thank you though for selling Harry Potter clothing because I love Harry Potter!

Date of experience: November 1, 2017
Australia
1 review
2 helpful votes
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Love them!
July 11, 2017

Fantastic transaction all the way, great quality legging, not to thin that you can see through! Will be shopping again!

Date of experience: July 10, 2017
Tennessee
1 review
1 helpful vote
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Disappointed
July 11, 2017

I have a hard time spending more than $25 on a single article of clothing, but it's HP and I had a little extra money from babysitting on the side, so why not. I even paid extra for the expedited shipping which brought my total to $51.94. Now I expect a quality product for that kind of money, who wouldn't? Besides all the reviews I read were great and everyone was more than satisfied, so I took the chance and ordered a pair of leggings and anxiously awaited their arrival.

Once they arrived I was so excited to get them on and see if the reviews were legitimate or not. Honestly they fit perfectly, they are very soft and stretchy(but not see through), and the waist band is not too tight nor does it roll down when you bend over. All great qualities, but... the graphic, not so great. The HP graphic was the main reason for even buying this item so the lower quality of the graphic is why I am so disappointed in the product over all.

I thought the graphic would be screen printed on, but it's an iron on transfer of an image. Which normally is no big deal but on my leggings there was a very visible square outline of the heat press. Also the image is one standard size, meaning if you purchase a larger size the graphic is not enlarged. So don't expect it to cover the whole thigh area like shown on the models.

I did message the company with my concerns and they replied very quickly! They explained the sheen I saw was from the fabric treatment and should go away after the leggings get washed. Well after washing them several times now the sheen is still there, although maybe a tiny bit less noticeable plus now the image is cracking. Also after I washed my leggings I noticed as I was folding them that one leg is longer than the other by at least an inch or more.

I did not return them as I am afraid to get a replacement of the same quality and don't want to waste my time. Also, they are very comfortable and I will wear them... at least around the house. I am disappointed though, about the quality of the graphics for the amount of money i spent. I will probably not buy clothes on the internet ever again because you just can't be sure without seeing things in person.

Date of experience: July 10, 2017
Minnesota
1 review
0 helpful votes
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Great company - once they got their shipping process in line... the materials used in their items are of great quality & customer service is the best too. I have purchased many running pants from this company - just wish they had a longer inseam option.
Their running shoes are quite comfy also w/a variety of graphics like the running tights.

Date of experience: July 10, 2017
Australia
1 review
0 helpful votes
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Paid, waited nearly 2 months, no leggings.
Contacted them multiply times only to receive lies.
Reported to Paypal, hoping for a refund.

Date of experience: June 8, 2017
Oklahoma
1 review
0 helpful votes
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These are very soft and comfortable, but they should NOT be worn to the gym--if you're seriously working out. They are not spandex, it shows when you sweat. I work out hard at the gym, which causes me to to sweat A LOT, by the time I was done, it looked like I had peed my pants--if you only sparkle, they will work fine. Also, the inside of the thighs rub and creates the little material balls on the thighs (unfortunately, I do not have a thigh gap). The other thing I did not like was the seams are not real good--there were holes around the inseam of my calves after wearing them a couple of times. The thread breaks easily, not a big deal because I know how to sew, but for the price, I did expect better quality. If you are expecting to receive these right away, don't... shipping takes forever. Overall, if your looking for lounge wear, these are perfect because they are soft, stretchy (fits my very long legs) and comfortable. Plus, they have cute saying on the leg, that is why I gave them 3 stars, but they are not great gym wear.

Date of experience: May 23, 2017
GB
1 review
0 helpful votes
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I've ordered from YouStatement multiple times, and as soon as I received the email that they had launched a Capri style in all of my favourite designs, just as summer is coming, I couldn't hold back!

Date of experience: May 5, 2017
GB
1 review
0 helpful votes
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I placed an order on April 7th for a pair of Harry Potter leggings and they arrived the following week!
The product itself is very well made and the fit is fantastic.
Thanks guys, I'll be ordering again!

Date of experience: May 5, 2017
GB
1 review
0 helpful votes
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I bought the 'Run like a walker is chasing you' leggings and a pair of plain black leggings as a friend recommended them.
I absolutely loved them. They arrived within a week, are extremely comfortable and look fantastic.

Date of experience: May 5, 2017

From the business

YouStatement - it? ۪s about YOU - it? ۪s about the best quality clothes - that you? ۪re PROUD to wear! Clothes that make you feel confident and comfortable!


youstatement.com
London, LONDON, United Kingdom