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Yoogi's Closet has a rating of 2.6 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Yoogi's Closet most frequently mention and customer service. Yoogi's Closet ranks 11th among Consignment sites.
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I bought two pre love louis vuitton purse, wallet & burberry hand bags here.It actually was same as the picture, if not even better. You can see every mark and wrinkle. All the item's I purchased said "gently use". Satisfied with what i bought. Oh when I called to cancel one of the order's it was super fast and very helpful. Great customer service. I also love the fact that they are very careful with our info with the card payment too. Will be purchasing more bag's in the future.
I have sold and purchased several bags from Yoogi's Closet. My experience with both was excellent! I have purchased pre loved from other sites that were a disaster! I have always purchased bags brand new in the past, which I am happy to say that I will never do again. Customer service is first rate. The bags were in better condition than the description. I have only purchased "like new", or "gently used".
Very fair organization. Their pricing is very normal, the quality is as good as the description, packaging and delivery is excellent.
I paid a decent amount for an LV bag; which they described as Gently used. But in reality it was in very good condition. Came with a cute little YC dust bag and a coupon code. :)
I absolutely love Yoogi's Closet. I have purchased multiple purses from them, and a pair of Louis Vuitton shoes that were in brand new (never worn) condition. All of the purses I purchased were in excellent shape and were exactly as described. I like the fact that there is no shipping charge on orders, and that orders ship so quickly. I have never had to return an item, but I like the fact that you can return purses should they not work out (a must for purchasing any expensive item).
I recently sold my chanel bag on yoogies closet and let me tell you i reached other consignment stores and their prices were a joke compared to what yoogies closet gave me for my handbag, over all i got my quote exactly in 48 hours like they said unlike other places where i had to wait 5 days to get a simple quote, i definitely recommend for selling your items
I had bought several bags from them only to return due to the poor condition. When it says "Gently used", it was well worn and something I wouldn't call general wear and tear. I have stopped buying from them after several disappointments.
We are sorry to hear that you were disappointed with the items you received from us. Please feel free to contact our client services representatives when ordering if you have any concerns regarding an item's condition. All of our pieces are located at our facilities; our representatives are able to pull the items for additional images, measurements or to be your eyes and review the pieces with you. Thank you for your feedback and we look forward to offering our services to you again.
I just bought a pair of gorgeous Miu Miu heels for about 60% off the original price. They arrived quickly (even though I only chose standard shipping), and in gorgeous like new condition. This online consignment dealer buys designer products from people, authenticates it, professionally cleans the products, and then sells them online. These shoes were labeled as gently used, but came in new condition. I'm so excited about this website, I'm pretty sure it will be the only one I will buy from and be totally confident I am getting an authentic product and it will arrive in the condition it was described (or better!). I highly recommend this site!
Yoogiscloset is my new favorite way to buy a Channel purse without paying full retail. No, it is not brand new but it is authentic and just barely used. I also found I can sell my old purses to the site and get a reasonable about of money and it is much better than just going on ebay and dealing with all of the crazies on that site. You have to check this site frequently though because I swear the inventory changes almost every hour.
Answer: Hello Anixandre, Thank you for your question. We appreciate your interest in Yoogi's Closet! You can certainly cancel an order if your package has not yet shipped. To do so, please contact our Client Services team by phone at 800-274-9691, by email at [email protected], or by live chat on our website. Our team is available Monday - Friday from 8am - 5pm PST to answer any questions you may have. If your package has shipped already, the order cannot be canceled and must be returned to receive a refund. If you have any other questions or concerns, please do not hesitate to ask. Thank you!
Answer: Hello Kathy, Thank you for your question. We appreciate your interest in Yoogi's Closet! We are currently offering $75 off an order of $500 or more if you sign up for our email newsletter. We also run a variety of sales and promotions throughout the year, including but not limited to, sale on sales, site-wide sales, brand sales, giveaways, etc... You can stay informed of any sales or promotions we are having through our email newsletter. If you have any other questions or concerns, please feel free to contact our Client Services team directly by phone, email, or live chat. Phone: 800-274-9691 Email: [email protected] Thank you!
Answer: Hi Karen, Thank you for contacting us. Can you provide us with the item number which you purchased from our site? Once we receive this information with you we will review the hardware with our restorations team and provide you with a response. If you have any additional questions please do not hesitate to ask. Thank you, we look forward to your response and further assisting you!
Answer: Where are you located? For what its worth, theyre in Washington State. I bought my bag on Monday & had it in 3 days... that said, Im also nearby (a couple states away) so UPS Ground was quick. If youre across the country or something, itll take longer. That said, you should have a received a tracking number. I would call them ASAP, especially if youre not shipping outside of the country. Theyre prompt with shipping & their replies in my experience.
Answer: By original, do you mean authentic? Their merchandise is authentic, but pre-owned.
Answer: Yes, you can return it if it doesn't fit. You have 30 days to do so. Just make sure you don't remove any of Yoogi's Closet tags! (this is one way they make sure that their authentic products stay that way if they're returned). I'm not sure if they will return your money and then you have to buy something new, or if you can just ask for a credit. Usually they don't have more than one of the same size or style (because they are consignment), but I trust their business 100% to make sure that they are selling only authentic merchandise.
Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.


We are sorry to hear that you believe the pieces that you received from us were inauthentic. Can you please provide us with the order numbers for the items which you are questioning? Yoogi's Closet only lists item's which we can guarantee the authenticity of and back this with our 30 day return policy. Please feel free to contact our client services representatives through our site with any questions or concerns you may have regarding an item you received or one that you see currently listed on our site.