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Yodle

4.0

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Yodle Reviews Summary

The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
133
value
116
quality
111

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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Very informative
May 9, 2016

Jared was very helpful in explaining how everything works. Answered any questions that I had. I very excited to be working with this company

Date of experience: May 9, 2016
Texas
1 review
10 helpful votes
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Exceptional Service
May 6, 2016

We have tried other Online Marketing and SEO Companies and Yodle by far is the best! They stay in constant communication with you to make sure you are utilizing the system and provide any coaching you may need as they are working their part with SEO. Their online platform is very user friendly. We are able to send messages to our customers with just a few clicks of the button. All automated. I highly recommend Yodle!

Date of experience: May 6, 2016
Florida
1 review
0 helpful votes
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Great program and set up
May 7, 2016

This company has really helped me to put my business first among my existing customers and new customers. Lots of personal help was always available and they answered all my questions in a timely manner.

Date of experience: May 6, 2016
Texas
1 review
0 helpful votes
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Experience Rating
May 7, 2016

Laura, another excellent marketing person called this morning to take me through additional parts of the site I am slowly, but surely putting together. She was knowledgeable, patient and very helpful in continuing my new journey with Yodle.

Date of experience: May 6, 2016
New York
1 review
1 helpful vote
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SUPER AWESOME
May 7, 2016

Everything that I would run around and do on my own as a business owner or hire someone to do, Im able to do with ease, speed, and efficiency thanks to Yodle! They have really made "keeping connected" with my clients easier. (:

Bonnie J was Phenonenal!

Date of experience: May 6, 2016
Texas
1 review
0 helpful votes
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Terrific
May 6, 2016

My rep explained everything Yodle will be doing for me and after the call I am terrifically excited about my marketing!

Date of experience: May 5, 2016
Nevada
1 review
0 helpful votes
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Jared - Yodle Coach
May 5, 2016

Jared was super awesome! He was patient and helped guide me in the direction that I needed. I now know how to create and schedule email campaigns, along with creating offers on my adversite... and much more!
Thanks Jared!

Date of experience: May 5, 2016
Oregon
1 review
0 helpful votes
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Thorough, patient, and efficient with the amount of information we covered during my setup call. Great service, customer focused. Looking forward to working on my new marketing dashboard!

Date of experience: May 5, 2016
Virginia
1 review
0 helpful votes
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Initial Consultation
May 6, 2016

We got lots of good information and were able to not only listen but be able to use the information navigating the dashboard while on the call.

Date of experience: May 5, 2016
Texas
1 review
0 helpful votes
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Smiles for Miles
May 5, 2016

I appreciate having friendly customer service
But I appreciate more having someone that can relate
And break the monotony of rehearsed customer
Service jargon.
Miles completely did that for me.
Hope she can help me with my business in the future.

Date of experience: May 5, 2016
Georgia
1 review
0 helpful votes
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LOVE THE SITE
May 6, 2016

I was very skeptical of Yodle when I first started. After working just 15 minutes a day it has bolstered my business.

Date of experience: May 5, 2016
Minnesota
1 review
0 helpful votes
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Great service
May 5, 2016

Representative was kind and informative during our phone consult. All questions were answered and everything was taken care of. Thanks for great support

Date of experience: May 4, 2016
Kansas
1 review
0 helpful votes
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Yodle experience
May 5, 2016

Jared, w/ Yodle was very clear, patient & thorough. Excellent job.

Date of experience: May 4, 2016
Georgia
1 review
4 helpful votes
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Doesn't Deliver
May 4, 2016

Starting a new in real estate so I wanted to get my name out as wide and efficiently as possible. The customer service is super nice but they just keep saying the same things about it takes time and the first 3 months you won't see results and on and on.
The end of the day I thing there are a number of more targeted ways to get your name out than to have a company like this broadcast your name into a bunch of useless and irrelevant websites. I will try someone that is more in line with getting actual business. Lesson learned I burned 6 months of time and 6 months of subscription for ZERO return. No calls, no business, no nothing!

Date of experience: May 4, 2016
Gina B. — Yodle Rep
over a year old

Hi Dana – I’m sorry to hear you didn’t have more success with Yodle. I appreciate you taking the time to share your feedback and I will be sure to pass it along to our senior management. If you have any additional details to share, please don’t hesitate to reach out to me at 646-768-3690 or [email protected]. Thanks, GB.

California
1 review
0 helpful votes
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Inital set up call
May 3, 2016

Very helpful, patient and knowledgeable, overall great customer experience.

Date of experience: May 3, 2016
Arizona
1 review
0 helpful votes
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Great service!
May 3, 2016

Paul was very helpful with helping me get set up to complete the next steps for my account. He was very knowledgable and showed many great tips and pointers. He took the time to explain and answer my questions and made sure I was happy before concluding our call.

Date of experience: May 3, 2016
Florida
1 review
0 helpful votes
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I paint at a studio in Florida... painting with a twist in wilton Manor. Yodle advertises this studio as closed and with a bad phone number. Who the heck owns this company? The owner of this studio has never worked with yodle

Date of experience: May 3, 2016
Gina B. — Yodle Rep
over a year old

Hi Laurel – It sounds like there must be some sort of misunderstanding, especially if the owner was never a client of Yodle. If you could please reach out to me with where you are seeing this listed, I would be happy to look into this for you! You can reach me at 646-768-3690 or [email protected]. Thanks, GB.

New York
1 review
0 helpful votes
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Great Costumer Support
May 3, 2016

Jared,

Provided great instruction on how to us the site and was very patient with all of our inquires.

Date of experience: May 2, 2016
Colorado
1 review
0 helpful votes
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Professional
April 30, 2016

When you have a professional helper it saves a lot

Date of experience: April 30, 2016
Arizona
1 review
0 helpful votes
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Excellent
April 30, 2016

To this point, I have been very happy (and surprised given past experience with others) with your responsiveness to my questions and the level of knowledge possessed by your reps. This applies to every one I have dealt with at Yodle so far.

Date of experience: April 29, 2016