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The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.
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Jared was very helpful in explaining how everything works. Answered any questions that I had. I very excited to be working with this company
We have tried other Online Marketing and SEO Companies and Yodle by far is the best! They stay in constant communication with you to make sure you are utilizing the system and provide any coaching you may need as they are working their part with SEO. Their online platform is very user friendly. We are able to send messages to our customers with just a few clicks of the button. All automated. I highly recommend Yodle!
This company has really helped me to put my business first among my existing customers and new customers. Lots of personal help was always available and they answered all my questions in a timely manner.
Laura, another excellent marketing person called this morning to take me through additional parts of the site I am slowly, but surely putting together. She was knowledgeable, patient and very helpful in continuing my new journey with Yodle.
Everything that I would run around and do on my own as a business owner or hire someone to do, Im able to do with ease, speed, and efficiency thanks to Yodle! They have really made "keeping connected" with my clients easier. (:
Bonnie J was Phenonenal!
Jared was super awesome! He was patient and helped guide me in the direction that I needed. I now know how to create and schedule email campaigns, along with creating offers on my adversite... and much more!
Thanks Jared!
Thorough, patient, and efficient with the amount of information we covered during my setup call. Great service, customer focused. Looking forward to working on my new marketing dashboard!
We got lots of good information and were able to not only listen but be able to use the information navigating the dashboard while on the call.
I appreciate having friendly customer service
But I appreciate more having someone that can relate
And break the monotony of rehearsed customer
Service jargon.
Miles completely did that for me.
Hope she can help me with my business in the future.
I was very skeptical of Yodle when I first started. After working just 15 minutes a day it has bolstered my business.
Representative was kind and informative during our phone consult. All questions were answered and everything was taken care of. Thanks for great support
Starting a new in real estate so I wanted to get my name out as wide and efficiently as possible. The customer service is super nice but they just keep saying the same things about it takes time and the first 3 months you won't see results and on and on.
The end of the day I thing there are a number of more targeted ways to get your name out than to have a company like this broadcast your name into a bunch of useless and irrelevant websites. I will try someone that is more in line with getting actual business. Lesson learned I burned 6 months of time and 6 months of subscription for ZERO return. No calls, no business, no nothing!
Very helpful, patient and knowledgeable, overall great customer experience.
Paul was very helpful with helping me get set up to complete the next steps for my account. He was very knowledgable and showed many great tips and pointers. He took the time to explain and answer my questions and made sure I was happy before concluding our call.
I paint at a studio in Florida... painting with a twist in wilton Manor. Yodle advertises this studio as closed and with a bad phone number. Who the heck owns this company? The owner of this studio has never worked with yodle
Hi Laurel – It sounds like there must be some sort of misunderstanding, especially if the owner was never a client of Yodle. If you could please reach out to me with where you are seeing this listed, I would be happy to look into this for you! You can reach me at 646-768-3690 or [email protected]. Thanks, GB.
Jared,
Provided great instruction on how to us the site and was very patient with all of our inquires.
To this point, I have been very happy (and surprised given past experience with others) with your responsiveness to my questions and the level of knowledge possessed by your reps. This applies to every one I have dealt with at Yodle so far.
Answer: I received a few leads that actually worked out. However, it wasn't enough to justify using them in the first place. The leads seemed to come in when I had signed up for their "google ads marketing" addition. So basically, the google ads provided 80%-100% of the leads, not Yodle. I Would've been better off spending my money on Google Ads written myself.
Answer: Yodle only cost me money and quite a bit of frustration! Tony
Answer: I have a spare wet-vac if you have extra cash laying about. Give me a call. It would be a better application of energy use.
Answer: Run Forest Run. They make promises. They will put wrong info on the web. Who spends 600.00 Before a return if you gat that. Run Forest Run
Answer: Dont do it.
Answer: If you get a website made. The search engine go by the 2nd letter in order for your site to be pulled up quickly. You would be better off doing your own social media marketing, joining the BBB and Y and white pages of phone book. Magnetic vehicle signs, etc. Need more free tips email me at [email protected] subject line Javier S. Contractor. Hope this help you but don't pay any company any money for any work. Rhonda S.
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Hi Dana – I’m sorry to hear you didn’t have more success with Yodle. I appreciate you taking the time to share your feedback and I will be sure to pass it along to our senior management. If you have any additional details to share, please don’t hesitate to reach out to me at 646-768-3690 or [email protected]. Thanks, GB.