YodleReviews 1,688

My practice has been much busier in the month of July this year than it was at the same time last year before I started with Yodle. We've gotten a lot of leads through Yodle and we're expecting it to get even better as the web site is optimized. They provide a "campaign manager" who has been very responsive to me, which I really appreciate. The dashboard reports everything so I can see what is going on. The only reason I am not giving a 5 star rating is that it is still early in the game, but I feel like we're on course with what was promised me when I signed up so I am very pleased so far.

I was not happy with my experience with Yodle. After receiving an unsolicited call on my business line, the voicemail left was very very misleading. The gentleman failed to introduce himself as a marketer and instead misrepresented himself as someone who was calling to see if I was accepting a certain kind of patient. This made it sound like he was calling from the community trying to connect people with medical services. I do not like this kind of foot in the door sales technique. When I called back, before I knew it I was scheduled for a call later on in the day. Again, all I got was fast talking and pressure with no questions to me about whether I was actually interested. I cancelled the call, because honesty is very important to me. When I read the negative online reviews on this site, I realized that I was in a situation I didn't want to be in. I do not like high pressure sales and I certainly do not like slick sales pitches. This is not what I want for my small business.

There is no question this company delivers top notch results. What separates Yodle from the rest of its competition is its focus on customer services. The company's account managers are always reliable. They carefully study their accounts and provides a strategy to maximize your results. This is a fairly important point small businesses needs to remember. You are simply not a number at Yodle,, but a very important client whose success is the company's utmost priority. Definitely a must have for any small business to become competitive in today's digital age.

We’re a small business that doesn’t have the luxury of spending a lot on advertising. We NEED it to work for us and yodle does that. No question about it-yodle paid for itself. We were mostly known for facials and peels so we wanted to broaden our market. Our yodle rep helped us focus our campaign on our laser hair removal service & it’s helped us move us higher up in ranking for laser hair removal. I also love that I can monitor all calls. I have a log of who called and what they wanted so I can even follow up with potential clients if I didn’t get them the first time.

I have been a satisfied Yodle customer for over two years now. The account representatives that I have worked with have been attentive to my needs and prompt with implementation of changes. I receive good quality leads year-round, and very little input is needed from me to keep leads coming. Economically speaking, this type of advertising has a nice "return on investment" compared to many other avenues of marketing (mail-outs, door flyers, etc.) I would recommend Yodle to others like myself that do not have time to "figure-out" web marketing on their own, and need a company that will deliver results.

A little while back I contacted Yodle to inquire about their service. The Interview started out great until I had reservations about signing up because the packages offered were to expense for my budget. I was then offered a lower monthly payment, when I told her I still would like to think about it she got extremely rude. It is not a coincidence that so many people are experiencing rude customer service. I believe Yodle, purposely, hires these rude pushy people to force you into signing up and when you don't they try to make you feel as if you wasted their time. I don't believe the response of management to resolve these issues is sincere; its just part of the act.

I never had a website before yodle. They set it all up for me then changed it to suit me. My business has increased significantly. They were too expensive for me to join so they lowered their rates to make it affordable. I was skeptical at first, then the day my site launched I received my first call. I expect to get calls now that I would not have received otherwise. Great customer service. Many of my new clients tell me how they are impressed by my site.