YodleReviews 1,688

Thank you all for taking the time out of your day to help someone else not become a victim to these type of businesses that promise results and we get nothing in return "ROI". And promote bad business practices... i called for the first time today to learn more about there product and i was going though the DEMO DEMONSTRATION with Brian which was very nice. We started the joinme presentation and He ask if i was the decision maker for the company, so he could move forward with the DEMO DEMONSTRATION when i told him i was not going to make a decision today i needed to my due diligence on the company he stop the DEMO presentation and would not continue "Company Policy"he needed to transfer me to another department. That was a red flag for me, so i went online and found all of these bad reviews. I'm so glad i didn't make an abrupt decision! We are a small company so everything counts. CONSUMER BEWARE! If any know of a good reputable marketing company please share. They all seem to pray off our desire to be successful in our businesses. SO SAD..

The girl I spoke to was arrogant, obnoxious, and clearly must have been the CEO of Yodle, because she was apparently all that and a bag of chips. I was already sold on this company, I needed someone to help me sign the deal, and all she did was help me see that I was WAY better off with this company not representing my best interests. There are far too many companies out there offering this type of service to settle for Yodle. I wish she would have helped me care enough to know her name, because Id have the company know who she is in a heart beat. If she was removed, there revenue would probably double by years end. She literally unsold the Sale! How is that even possible? I own a carpet cleaning company in Santa Rosa Ca. And I was on the phone with her for 15 minutes around 3pm on 11/1/2016. Unbelievable!

I just want to make a comment regarding Yodel company's presentation. My experience with Isaiah was not pleasant. His introduction was awfully done. He was insinuating not to waste his time if I wont sign up for the service. I think the best approach was entice your customer of the service you provide and win his trust. Unfortunately, that didnt happen but instead insulted me if I can afford the service that was never explained to me. All I heard was their business has been helping real estate agents since 2005 and they were good at it. Im sorry but Im not buying that, give me details about the service and how it is done. After reading the horrific experience of others with Yodel, I'm glad that the presentation started that way... at least I was able save my money.

Our company decided to change administrators and leave Yodle. We had a new site built and when we went to retrieve OUR 5 star reviews on Google Maps, we found out that they were missing. We called Yodle and Sarah, said that they did not do that. We then called Google and after an hour of research, they told us that yes, Yodle did delete your reviews. Why they would do that was unbelievable. We worked so hard to get those 20 five star reviews. No one in our town has that many. Now, it's like starting our company all over again. No one sees us on Google Maps and no phone calls for 2 weeks! It is obvious that all they care about is the money or they wouldn't have did what they did to us. At least a phone call or email asking us. We already paid them money to give us the domain and files. It doesn't take much thought to realize that reviews are very important!

The service did nothing for my business, but I kept paying for it, in hopes that something would take off. I have recently gotten over double pneumonia, and found out my cancer has come back, I've barely been able to get around, forget about work. I contacted their customer service, to see if I could cancel/put the account on hold, or get a refund on this past payment, as it has put my family in a very tight spot. Yodel wont let me out of the last 2 months of the contract, and would rather squeeze the last bit of money out of a disabled veteran who isn't able to work, due to his incurable cancer.

After numerous failed attempts interacting with their software, I called and asked to break contract. Not only did I allow myself to be pressured into the initial subscription, but when I called to see what options were available they tried to squeeze me for more money. When I got not no help or any relief from the contract I was forced to file a dispute with my credit card company and cancel my card so they could not keep making charges to it. Stay away from this company their high pressure tactics will sucker you in as well. I am disgusted at the way they handle their "customers". What a joke! If someone isn't satisfied get over it and move on! Don't try to make them pay additional money to exit the program.

False promises about a personal rep
Bad useless leads
No concern for me once they got my credit card
7 months $3500 = nothing
Now I am trying to repair all of the damage yodle has done
All of the online search engines point to the crappy site yodle created - yodle actually drives traffic away from its customer's sites and installs an 888 phone number so that when you leave yodle every search engine will lead nowhere - Probably pay yext another $500 to fix this

Like Yelp, they claim to be an expert in getting you new customer. For $500 per month, they claim that they can increase the number of phone calls you can get for your services. They start off by asking you what the typical value for job you perform for customer. That is gross value not your net profit. From there move on to calculate how much money you could potentially with the number of new customers they can get you. The reps will not take no for an answer, and will keep calling you and try to be your best friend, trying to give the best deal you will ever get.

I spoke with Bonnie for almost an hour going thru tips to help increase our site views and leads. She was very informative, presented me with facts and tips I did not know before talking to her and took her time to make sure I understood everything.

Sales rep called me multiple times with SERIOUS sales pressure tactics, though I'm used to this he was very very convincing and guaranteed success with their SEO services. He claimed that they are the SEO experts but it takes about 2-3 months to get me to page 1 on google or bing. He further claimed that only then I'll be seeing a huge return on my investment. Well... I didn't receive not 1 lead call. NOT 1 CALL after paying $199 per month for 6 months. THAT'S $1194. I. Could have been on the beach. Every time I called asking why I wasn't receiving traffic or calls I was brushed off, "give it a little more time it will work". I asked "will I get my money back?" They replied "We'll consider it after 6 months". This was a total BS just to keep me calm for the six month period while they charged my card. This has been a total loss for me and as far as I'm concerned this company is a fraud. This is no BS no exaggeration. I'm a full time Re/Max agent in DC metro area.
Gary Walker

I was having difficulty getting things moving with my account. I understood the technical side of using my dashboard but just didnt have enough activity. I was at a loss of what to do and feeling like I had paid a lot of money for a service that was not generating result. That was before I spoke to Bonnie. She made sure I knew how to use the different aspects of the dashboard in the beginning of our conversation. Then, she took it farther and gave me some more specific information on how I can improve the information I already had on my website and create more activity. She gave me ideas of different offers I can make too. All of this was very exciting and I feel hopeful now that I can generate the activity I need to move up in the google rankings.
Thank you Bonnie, I have renewed hope because of you!