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Yodle Reviews Summary
The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.
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Very helpful presentation. She walked me through the entire process and it was very easy. She did a great job with a great attitude!
Their people respond in a timely manner. The customer service is good. No complaints yet. Ask me 4 months from now, and that will be the determining factor.
Howdy; I was feeling a little leery about what I have gotten myself into. Being a small businessman and barely surviving the last 5 years has made me very cautious. I was slowly made to feel confident in what I got myself into. I was amazed at the depth of this program and all the opportunities it appears to provide. I have had a lot of people trying to convince me to set up a website, but it always seemed mostly about them making money, not me. I am really looking forward to learning the process and getting it to work for me.
All of the sales reps were very professional, helpful, and a joy to work with. I am thrilled to be launching my new business, DC Refrigeration with Yodle!
I had a training session with Sarah today. The dashboard is excellent. I especially liked the email features for sending notes to clients.
Over the past 15 years I've tried numerous services and systems, but was never really satisfied..., then came Yodle...
At first I was too busy to "get started", but that ended today! Dawn from Yodle walked me through the setup, and guided me around the platform, in less than an hour, I'm up and running!
The only person standing in my way of explosive growth, was me and my attachment to the old way of doing things. Glen Kovacs & Bayview Realty are on the express elevator to success! Thanks Dawn!
This is the first time I have tried to use advertising to grow my business. I feel comfortable that Yodle will be able to make my business grow in the future. I was happy with the way it was introduced and look forward to making it work for my company.
Love it! The Yodle DashboardIt is very User Friendly, easy form to multiply your business in a VERY efficient & timely way.
As a Realtor, I have always had trouble finding enough time to market myself to new or existing customers. Now, with Yodle, I have one of the best ways to market myself and my services in less time. It used to be that I would have to set aside some time and ignore incoming phone calls. With Yodle, I can be in the middle of using one of their first-rate templates, stop answer my phone call and go back to right where I left off. Also, thanks to excellent phone training from Bonnie Jenkins, I can accomplish what I wanted to do in much less time.
Carly was very helpful and had an answer for every question I had. I am exited to begin using all the new tools I learned about today.
Wow. This woman, Tori Cardosi, is so professional and when we had a problem she dug deep, understood how to get us what we need and then gave us a PPC campaign that is starting to work. Keep her happy as these employees are worth their weight in gold. She turned us from wanting to leave to now staying.
I have called these folks various times of the day with questions or concerns about my listing. In each case I have gotten excellent service. Thank you!
Just finished my intro to Yodle. I am so excited to get started. My customer representative was awesome. She took the time to carefully review all the features. Naturally, I was a bit overwhelmed, but I was assured this happens all the time and I would be assisted all the way through my attempts to really get familiar. Bravo Yodle!
After patiently listening to the presentation, I had concerns. The company claims to be able to almost instantaneously get you on the first page of a google search in the competitive market of Real Estate for only $249 a month! That's ridiculous. Then I said two things: 1) I will need to speak to my broker to review this opportunity and 2) your products seems to me to be a fountain of youth and I wanted a satisfaction guarantee.
His comment was this "there is no guarantee in sale/marketing", which is true, but a level of satisfaction can be guaranteed and then he said "At the beginning of this call, you told me that you were the sole person to make a decisions for your business and now you're saying something else needs to be part of it" basically calling me a liar.
Bottom line, when something like this is presented, getting more information is a good idea and they should promote this as much as they can, especially how unrealistic their offering is. People/Businesses spend Tens, if not Hundreds of Thousands of $$$ on getting their website # 1 on Google.
How can they possibly claim to be able to do it for $249 a month.
Lastly, the real estate company they used for their ideal example for my business "walker realty, texas", Yodle says reviews, reviews, reviews! Which I concur, but this Walker Realty, if they were excelling so well with Yodle at the Helm, why did they have only 2 reviews over 3 years old. If Yodle was so great, they would be doing better. $#*!, I have over 25 reviews since January 2015.
If you need an agent in St Petersburg, FL, check out my Veteran Owned & Operated Realty firm www.stpetefloridarealty.com. Thanks and Best of Luck with Yodle.com.
Everyone I've talked to at Yodle has made this process very easy and streamlined. I was worried that it would be cumbersome to operate, but looks like it will be a piece of cake.
Sara was fabulous. She was patient while I fumbled through the dashboard and extremely helpful with the interesting features of the Yodle service. I am very impressed with the potential for the email manager and the prospect of obtaining reviews without standing in front of the client, hat in hand.
Yodle has performed well for me. One thing that was promised at the outset I had to remind the Yodle advisor about today - that we be promoted in Spanish language internet locations, w/ Spanish key words (SEO) added.
Great job designing website and getting my name out there. 1 star off for the over excessive amount of time required on the phone. Almost 2 hours initially, then they call and require you go through phone training of their CUI. Although I explained that I understood it all, they insist. Then it's another hour as they walk me through what I already know.
Other than that, it's grown my business and I would recommend it.
Grossly overpriced "service" that claims to maximize your web presence to generate computer based leads. Many of the leads are from paid "yodel" contractors. Don't get ripped off, stay with lead services that know your industry or service area.
Hi William – I’m surprised to read your feedback. I’m not sure if you’re a customer or a competitor but I want to assure you that none of our leads come from paid Yodle contractors. Beyond that, we are very competitively priced. Based on our research, local businesses would have to pay at least twice as much money and purchase multiple point solutions to get something similar to Marketing Essentials, our primary product. We can also deliver strong value across multiple industry and service areas because of our proprietary data assets that enables us to algorithmically optimize our customers’ online marketing campaigns.
Please feel free to reach me at [email protected] or 917-728-3322 if you would like to discuss this further. Thank you.
The tools provided by Yodle are outstanding. I am sure they will get my company the exposure we are looking for. Only 2 days involved and already showing progress. I have been cold called by countless companies offering much less, for much more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Matthew – Thank you for sharing your feedback with us on your Yodle sales call. I’m sorry to hear that we won’t have the opportunity to work with you but please know that we do work with many satisfied clients in the real estate industry. We give our customers an easy way to quickly acquire and syndicate reviews from their clients but the number of reviews they receive is also dependent on how often they ask for them. This is one of many features offered by Yodle. While it is true that there is never a guarantee in marketing, we do offer the highest level of service possible to our 50,000+ customers. We believe that our product delivers significant value that does, among other things, consistently result in local businesses getting high rankings on key search engines such as Google. If you have any other feedback, please feel free to contact me at [email protected] or 917-728-3322. Thank you once again.