Yodle

I am 19 days into my "Yodle Experience" and I am impressed. I have received weekly calls (which I schedule for my convenience) to guide my through how to optimize my presence in my market via Yodle. All three representatives have been insightful, friendly, and really helped me understand the potential of Yodle. I am highly impressed with the aggressive manner in which I am able to reach out to my existing contacts as well as attacking new business with not being over bearing. In retrospect I wish I didn't deter Yodle as long as I did because I would already be way ahead of the game.

I was contacted by a Yodle rep today and asked to take a meeting to explain to me how they could help "drive business to our car dealership". When I asked if there were other dealerships in my area (or the country) that they have had success with the rep could/would not provide any references. After that the rep became short and condescending with her sales tack as though I was incapable of understanding the services that they offered and the value they would bring. Lack of credibility and evasiveness when asked a direct question is the quickest way to lose my interest. Well done Yodle rep!

I was very pleased with the quick response by a very competen live technician. My questions were understood and clear answers provided to me. We expect to have additional questions or needn't improve as the site is optimized and it is good to know that we can discussion phone. Thank you for the help.

Yodle's customer service is amazing! They not only walked me through the initial setup, but they answer my email questions right away and they follow-up with a phone call. So far I am very happy...

I too was lured in from a very good sales call and I too heard cheers from another sale. I thought at that moment..."you need to hang up!" I continued and ended up moving forward with their service.
After the initial set up, I quickly realized, this was a service that was very high in cost to benefit ratio. I called them back immediately following the set up call to cancel in hopes for a return of my money, beings that I only had agreed to something that performed to what I was explained to on the sales call. I in essence was paying for stuff I already did. My mistake but the sales person made it seem like I was missing out on certain features (Hook, line and sinker!).
So, the account manager that took my call, although very sweet and kind, could not refund my initial investment of $249.00. Siting "that they waved set up costs and all "indexing" they have done for me up to this point was costs they incurred." Which I would argue that very little to none had taken place up to the point of my set up call, which had just ended about 20 min ago.
They did offer a three month contract of $199 And a refund of $50 of paid advertising with the site that they set up. Just as long as I agreed to a three month term. I said to go ahead and keep the money and cancel everything. So, to sum up my brief experience, I paid $249.00 for about a 25 minute really great sales call, 45 min set up call and a 50 min cancelation call.
I know I may sound like a "rube" but for what it's worth, use my experience as a learning experience. If I can help a fellow Realtor out, to me it was worth it! Consider yourself warned!