YextReviews 169

I have spent a lot of money trying to move to the top in clicks, and I have been taken advantage a number of times, with no follow up and lack of caring.

With YEXT, I get support calls, great advice, emails showing my Power Listing, and estimates and orders, which I desperately need.

So, I recommend YEXT as the first thing you must do, and watch your business grow.

Greg Barber
Eco Friendly Printer
*******132
Greg Barber Company

Called to check on my service, and it was perfect timing because I had a couple of questions and things I needed help with anyway. My account manager quickly and easily answered my questions and turned me over to IT support who just as easily fixed another issue I had with my website. I have been extremely impressed with EVERY aspect of Yext from the product itself to the people who represent it. :) You all do an AMAZING job and I am BEYOND THRILLED with your service! Thank you, thank you, thank you... from the bottom of my heart! We have received numerous compliments on our increased social media presence (COMPLETELY due to YOU!), and... you have made my life SO much easier! Thank you! :) Keep up the GREAT work! :)

I spoke to Felecia today, on some problems I made on my site, that I created. She did an outstanding job in helping me. She was very professional and extremely knowledgeable about her job. She was able to fix the problems and also helped me in some training and how to look things up.

* Felecia is an Outstanding Employee.

Thanking You;
Charlie Guenther
Gaming Detection & Investigative Services

We now have two businesses on Yext.

Speed: The listings start going live immediately after you pay, and it takes a few days for your information to populate throughout the networked directories and sites.

SEO: We were able to measure a quick SEO boost from the 20% of the links that have SEO value (not all 50 links have SEO value).

50 Extra Websites Where they Can Do Some Good: But the greatest value is having a very strong appearance in searches where you might otherwise have not been outstanding or not visible at all. Despite fairly strong websites and SEO presence for both of our first two test businesses, we're finding that the Yext network sites might see as many as 200 related searches per month for our little, local, rural test businesses. It's easy to make an argument, that if actively searching customers are in those directories, we want to have an impressive presence. Yext has lived up to all their promises and answered direct questions directly.

Not Extortion: I read a number of other reviews that accuse Yext of extortion for offering a paid service to correct incorrect data on their "Partner Sites." This is incorrect, because Yext does not own the "partner sites." It's not extortion to get paid to fix a third party's mistake. Partner sites only means that Yext has an agreement with that site to allow Yext to insert very informative directory listings and to suppress information that Yext customers declare to be wrong. Yext provides a free service to help you see if important directory listings are missing or incorrect. Then business owners have a choice. Create a profile with each of those websites, manually, one at a time (because they are all separate businesses), or pay for a Yext account to upgrade and correct all of those listings at once.

After working with a client's YEXT account, I became a Certified Yext Partner and now offer it as a new service to my clients. I tried it out for my own site first. It has greatly increased my exposure across respected local business directories and apps that are searched by over 220 million people per month who spend $11 Trillion per year.

It is all about the exposure to potential customers searching for products and services that are local to them. They will search locally online first before they walk in the front door to do business with you. Yext is a great asset for businesses wanting expand their reach, elevate search rankings and increase brand recognition.

Yext may be helpful but business practices not the usual have an auto renewal in policy like many on line scams charged my credit card without contacting me like they said they would i have a right to choose to renewal rather than to it be forced on me and a partial refund is not acceptable likely not to trust them in the future