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Y Axis

2.6

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Y Axis Reviews Summary

Y-Axis has garnered a mixed reputation among its clients, with notable strengths in professionalism, expertise, and the efficiency of its visa processing and job search services. Many customers appreciate the knowledgeable staff and user-friendly tools that facilitate a smooth immigration journey. However, concerns arise regarding communication lapses post-payment, unrealistic expectations set during the sales process, and a perceived lack of support from some consultants. Overall, while Y-Axis has successfully assisted numerous clients in achieving their immigration goals, improvements in transparency and responsiveness could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
186
value
203
shipping
122
returns
132
quality
188
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

India
1 review
5 helpful votes
Follow sunny s.
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Haleemunnisa I would say she is perfect consultant she has done everything perfect she has supported

Date of experience: September 20, 2023
India
1 review
2 helpful votes
Follow Kailash N.
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The only positive thing that you get is a Clever Salesperson who will convince you that you have made the best choice. What you see at ground-level is absolute chaos and unprofessionalism. A case manager would who is in charge of you is nothing more than a mechanical robot who just reads from a database. You cannot expect them to understand what you want or why you are asking a question. No empathy at all. In my case there were gross errors made multiple times even in global jobsites like Linkedin. The worrying issue is that if you are going to reach the escalation desk, they will also only try to retain you however serious the problem is. I have been fighting for my refund for many months now. In the name of administrative cost, they will deny you a fair refund. I had enrolled for both UK Visa and Canada PR. Now Im back to the drawing board with the pain that both 1) My dreams have been shattered and the fact that 2) My hard-earned money is gone! I have been fighting a battle for many months now to get a fair refund. In the name of administrative costs, they will deny you a proper refund. Whether the case manager, or his/her Manager or the Escalation desk, they are only business minded thinking of just retaining you because they will not be ready to refund the money. Probably the only 1 thing that may happen properly is the IELTS training. But even here, they are quite smart in the sense that before the training classes are done, they will ask you to give a Google review.
Hence overall, my sincere advice would be that you think twice before you enroll yourself in such consultancies.

Date of experience: September 20, 2023
AE
1 review
3 helpful votes
Follow ArlJeff E.
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Our application to Canada is on its 1 year anniversary this month. No update from CanAxis. No response to mails. They just told us to wait and should regularly check our mail as employers will directly send messages. But Have you guys ever routed our applications to employer? What have you done during previous months passed?
Applicant here which is my husband an experience nurse applying for multiple options of NOCs, like care assistant or any admin works in medical field, and he has approved ICA already. You should have save the process timing as everything was provided. Anyway, No need to mention more in detail, only i can say to here is "please don't fall into their trap". You will waste most of your time and Once you pay it is over. You will wait forever."
Find better agency that would really work out the process and has real heart of helping applicants until succeeded and with real success rate.

To Can Axis: It is just a money we lost, we can still earn it in Gods grace, but for you out there, it is your dignity and reputation ruins, it will be forever in your conscience.

Date of experience: September 19, 2023
Canada
1 review
1 helpful vote
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Y axis fraud company
September 13, 2023

They are not to be trusted for their word, for enrollment they will make fake promises and show it is easy to go abroad however after payment of fees they change advisors and the new people who are assigned to your profile say they are not aware of the previous promises and then you lose your money. DO NOT INVEST IN YAXIS instead go through IDP. When most of the agencies do not charge for application of student visa then why does why axis charge. When i personally confronted them and told them that you will get you payment from the college i pay fees to then why are you charging now they had no answer. My Money is Gone. Please dont waste your hard earned money in FRAUD AXIS.

Date of experience: September 13, 2023
AE
1 review
6 helpful votes
Follow Nirmal K.
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Myself Nirmal. I am applied immigration services for germany job seeker visa through Y- axis.I got a gemany job seeker visa within 2 months.
Through out my job seeker visa process time to time they guided me in terms of document work,45 days german language course, accomodation booking, health insurance,resume marketing,visa interview preparation.
My visa interview gone smoothly mainly by proper document submission.got a great support from ramarao(process consultant),sanjana( german language trainer),Fathima(team leader- Sharjah),syed( immigration consultant) through my visa process
I am recommend Y-axis to whoever want smooth visa process...

Date of experience: September 7, 2023
India
1 review
4 helpful votes
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FRAUD ALERT
August 28, 2023

It's a fraudulent company and has no proper staff. The staff keep changing and then your file is lost forever. They scam people for usa and Canada visa and then will not refund the money. There is no direct contact number unless you have registered and once you register they will transfer you from agent to agent. I wouldn't have even given them a 1 star if there was a zero or a negative star option

Date of experience: August 28, 2023
India
1 review
5 helpful votes
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Good
August 22, 2023

Good support for my visa application process and guidance. Ms.Haleemunisa done great job for me. Thanks for your support.

Date of experience: August 22, 2023
Australia
1 review
1 helpful vote
Follow Apurv W.
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They wasted my 2 months
August 21, 2023

I would not recommend Y Axis to anyone who is looking for a reliable and professional immigration consultant. My wife and I are both citizens and we have gone through the immigration process as students ourselves, so we know how important it is to have a trustworthy and competent advisor. We contacted Y Axis for a student visa for our cousin, but we were very disappointed with their performance. They took our money and wasted our time, and they did not even apply to more than one college. They also tried to fool us by editing the college response emails. We had to chase them for five weeks to get any update, and we are still trying to resolve this dispute with them. They have been very unresponsive and unhelpful. We are planning to make an official complaint against them soon. Do yourself a favor and avoid Y Axis at all costs. They are a scam and a fraud.

Date of experience: August 21, 2023
India
1 review
5 helpful votes
Follow Akshit A.
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Swathi.B is one of the best and most helpful and insightful agent I have ever come across, delighted to have such helping agents by my side and y-axis is one of the best overseas platform, kudos to the team, for such a great experience and helpful attitude.

Date of experience: August 16, 2023
California
1 review
1 helpful vote
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Pathetic service
August 13, 2023

Please don't waste your money like i did. I was set up with all the dreams i was having and then after taking your money…. They are worth of waste of money. They dont do anything, they just keep you hanging until the time period and when the time period is over they wont return you money stating they gave you service and not doing anything is basically is our fault not theirs…. I save the money for my medical insurance which i gave to them and they wasted all.
Never Ever trust Y-aixs. Its not a test its a real life experience which i suffered with them

Date of experience: August 13, 2023
India
1 review
0 helpful votes
Follow Amitava D.
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I've been into sales profession in India with vast experience. They couldn't arrange a single interview.

Date of experience: August 10, 2023
India
1 review
4 helpful votes
Follow Siva S.
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Please guys don't ever believe that $#*!ers at any cost. They're cheaters they'll suck anything for mpney. They'll talk like a good people's untill they get money once they got money they won't even consider about you. We're all working hard for money but this $#*!ers easily robbing our money in the name of consultancy. I've lost ******* of my savings in this company. Especially this chennai branch is a thieves factory. My kind request to all the people's don't believe this $#*!ers if you people's want I'll show all the evidence. They're showing themselves as a good consultancy and no.1 etc but that's not at all worth. They're waste.

Date of experience: July 29, 2023
Saudi Arabia
1 review
5 helpful votes
Follow Arifulla S.
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I would like to express my sincere gratitude to the Y-axis team for helping me obtain my long-awaited Australia PR. I appreciate Ms. Patricia for kindly initiating the process and Mr. Saumik for making the process so smooth and professional. I will definitely recommend my friends and colleagues to choose Y-axis for immigration process.

BR
Shaik Arifulla

Date of experience: July 27, 2023
California
1 review
3 helpful votes
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Scammers! Be aware
July 18, 2023

Avoid using their services. They will lie to get your business and try to delay the process as much as they can even if you're on top of things and provide them immediate responses.

Date of experience: July 18, 2023
Uganda
1 review
0 helpful votes
Follow PIYUSH D.
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They are just behind your money. Please NEVER NEVER go to Y-axis for any of your work.

They will push you so much for FULL advance payment. They will reply to your messages in seconds before you pay. They will show big discounts for FULL advance payment. But don't get in to their traps. The moment you pay, immediately their behavior changes. You have to literally beg for their responses.

Even, they will stop lending any support to help you out of any problem if occurs after your payment.

If you ask for a country change, they will ask to pay you again even if you have not made any progress on the first country process.

I really got disappointed with their support & services. I lost my full money without doing any work. They do not have any courtesy to pay back even ANYTHING when they have not done ANY work for you. They just show you different clauses in the agreement. Such a big company just wants to eat your money & you are left with no option but just to forego your hard-earned money.

Date of experience: July 17, 2023
India
1 review
5 helpful votes
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GRE training
July 11, 2023

I highly recommend the GRE training provided by y axis. After attempting the exam multiple times without success, their program proved to be instrumental in helping me achieve my desired results. With their guidance, my GRE score improved by an impressive 20%. The instructors were knowledgeable and provided valuable insights, Strategies, and resources that significantly boosted my performance. I am now confident and well prepared to tackle the GRE exam with a score of 320, a substantial improvement from my previous attempts.

Date of experience: July 11, 2023
Australia
3 reviews
9 helpful votes
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Money grab
July 11, 2023

I paid for two separate applications and ended up starting and applying for only one and my refund for the second application is due for more than 6 months now.

Not to mention the colossal messup that the happened with the file that became invalid due to mistake made my Shylender.

Date of experience: July 10, 2023
Canada
1 review
2 helpful votes
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Worst service, better to get a lawyer
July 10, 2023

I paid them $2000 last year in September for my PR application to Canada. Imagine where my application stands right now? Not yet submitted!
I understand the document collection taken time, but even when I had all the documents for last 4 months, there is no progress. The reason- their assigned representative doesnt get back to me for weeks. When they do, he says I will get back to you and then again gone for weeks.
I tried to contact support. I mailed them 3 weeks ago, but there is no response so far!.
There is no body to contact to. The assigned person is just so lame. I cant even explain. He never even discussed with me which type of application is the best for me is best for my case. What documents do I need to submit for my case. I am just watching youtube and filling my own application. I dont understand why did I even pay them. There is no input from them on anything!

Date of experience: July 10, 2023
India
1 review
5 helpful votes
Follow Vamshi Nandan g.
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Y Axis's attention to detail and commitment to excellence were evident throughout the entire process. They ensured that all my documents were meticulously prepared, leaving no room for errors or oversights. Their comprehensive knowledge of immigration regulations and procedures gave me peace of mind, knowing that my application was in capable hands.

Moreover, their team of immigration consultants was readily available to address my questions and concerns promptly. Their prompt communication and timely assistance made the entire experience smooth and hassle-free. I felt supported and well-guided throughout the journey.

Date of experience: June 29, 2023
India
1 review
5 helpful votes
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I am extremely satisfied with Y axis services for my Germany visa, they have excellent team. Highly recommended!

Date of experience: June 26, 2023

From the business

Y-Axis is India’s No. 1 Immigration & Visa Consultant and presumably the world’s largest B2C immigration firm. Established in 1999, our 40+ company owned and managed offices across India, Dubai, Sharjah, Melbourne, Sydney and 1100+ employees serve over 100,000 happy customers per year.

Y-Axis also employs & works with regulated & accredited immigration lawyers in our own office in Dubai & in Australia. Over 50% of our customers are through word-of-mouth. No other company understands overseas careers like we do. Our service fee is affordable and we are paid only if we are successful. We offer flexible payment options to suit your pocket.

Our core competence is visa documentation & expertise in green cards. We process the highest number of immigration cases in India. These thousands of case studies have given us the experience & expertise to handle any type of case.

What our clients are comfortable with is the trust our brand exudes and the transpar...


y-axis.com
Hyderabad, Telanagana, India