Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of XPro Markets

XPro Markets

2.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate XPro Markets?
grey stargrey stargrey stargrey stargrey star

XPro Markets Reviews Summary

XPro Markets has a rating of 2 stars from 152 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with XPro Markets most frequently mention account manager, social media and deposit money. XPro Markets ranks 104th among Currency Trading sites.

service
71
value
66
quality
63

We monitor reviews for authenticity

India
1 review
4 helpful votes
Follow Mayuresh A.
Unfollow Mayuresh A.
Share Review
Report Review

Trading fraud at Xpro Markets
October 22, 2024
Updated review

Fund managers need to be more concerned about the Client's hard earned money and should understand the Client's needs and risk appetite rather than aggressively advising to enter into trades.
I have lost lot of money because of this. Data analysis of the trades is not upto the mark because of which the trades which are opened go into loss. This needs to be improved.

Edited:
Due to the aggressive trade advises I had to frequently deposit money reluctantly to stabilize the account. I had to exhaust my credit card limit, use up my savings and even take loans to to that. I literally had to mortgage my wife's jewellery to get some money for this. In a span of 1 month I lost almost 18 lakh INR (approx. 23,000 USD) with no significant profit which I could withdraw. I wanted to start with a humble USD 1000 and slowly grow from there. Now I have to repay the Credit Card company, repay the loan I took with Interest and also lose my savings. I had to prematurely break my fixed deposits for this. Currently finding it difficult to even manage monthly groceries. And on top of all this my family is not on talking terms with me because of all this. All thanks to the account manager!

The most downside is, you cannot directly contact the account manager. The client always has to be at Account Manager's mercy to discuss anything which increases the turnaround time and you lose lot of time and money there itself.

Date of experience: November 26,2022

Date of experience: October 22, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Mayuresh,

Thank you for your feedback. We understand your concerns and have notified the relevant department to review the situation. They will reach out to you shortly to discuss your experience and ensure your issues are addressed.

If you wish to contact us in the meantime, please do so via the following link - https://www.xpromarkets.com/en/contactus

XPro Markets


New level of fraud by XPro Markets
June 20, 2024
Previous review

Yet another fraud attempt by XPro Markets
This time they are posing to be officer from the CySec. They call you and tell that they have all of your trading account details alongwith the transaction which you did with xpro markets and they will say that they are legal authority and will return your money in the form on Crypto currency. They will ask you to download Coinbase app to register yourself on it and there the fraud begins. This is a next level of fraud by this company.

I got multiple calls and an Email which says:-

Dear Sir/Madam,

This is *, as I promised you, I'm sending you this mail.

We received your information from our license, the trading company (investment platform).

Trading company is blocked by our license, (XPRO)
Reason: Bankruptcy, Scam deposits

All accounts have been frozen
Soo as license we are responsible for refund your invested amount( profit amount on trading platform will not be deducted on refund,)
You will receive refund from the amount you have invested.

This refund will not cost or charge you any fee!

Please contact this mailing address, as soon as possible.
With Pdf you will receive your refund information.

Best Regards,

*, Certified Financial Officer
Cyprus Securities and Exchange Commission

There are lot of red flags in this email. When I caught their lies and told them that I have forwarded their details to the Cyber crime division for further investigation, that person stopped calling and emailing me immediately. Note: The CySec has a.com domain and is in Cyprus whereas the email which you receive has a.gl domain which is of Greenland. Please don't fall for this fraud. Be vigilant.

* Personal details redacted by admin

Date of experience: June 20, 2024

Rade carefully folks. This is a very risky area and trust me when I say this, you cannot just start with a mere USD 250 deposit as they have mentioned on their website. Once you deposit the initial USD 250 into your trading account that's when the game begins.
1. The account manager calls you and explains about the CFD trading
2. Then they say that USD 250 is not enough as there should be good amount of free margin kept. (For example, if you deposit USD 1000 then only USD 250 out of it can be used for trading, rest has to be kept as free margin) So it's never just a USD 250 deposit. That's just to attract you and hook you onto the system.
3. The account manager does not try and understand the needs and risk appetite of the client. They directly start with some Forex Trading initially.
4. Once you start seeing some small profits, they keep on asking you to open new Forex Trades but the catch here is they don't tell you clearly till what time you have to do that. It so happens that you open a trade which was previously closed and then it stays open overnight and this is where the SWAPS charges are levied (which are quite a lot incase you don't have a GOLD account). The trades don't close and the SWAPS keep on increasing. You are not told about this in the initial discussion. This is where you start losing lot of money as the trades even if they close in Profit the SWAPS charges are so much that they negate the trade completely.
5. Then there's Hedging. Few days into the trades and the account manager tells you to start hedging to mitigate the risk but this is a sinkhole. Not every trade closes and your floating P/L keeps increasing along with SWAPS charges.
6. During all this time, there are multiple reports all around the world once in a month (they don't tell you when the meetings/reports are due) based on which the market becomes quite volatile and because of this your principle amount and trades are impacted and your account manager aggressively starts telling you to deposit more money. It so happens that the amount is not just any amount. It's almost USD 4000-5000 everytime.
7. The Account managers even asks you to log into you back account, share your screen and they see all the account balance and other details. (WHO DOES THAT?) They see all your Credit Card limits and everything and literally scare you by saying that we will lose all money if we don't deposit a certain amount. They also assure/promise you that we will definitely make more money with this and recover the lost money. This is absolutely not true. You again are pulled into the same spiral again where more forex trades are opened and they don't close, you start hedging and SWAPS keep increasing.
8. Another drawback is you cannot call them whenever you wish you. You can only send them an email and wait for the to call or reply to the email. You are completely at their mercy.

Please don't fall prey to what the account manager says. Join only if you have prior knowledge of trading otherwise you will lose your hard-earned money within no time. Trust me. I have lost approx. 23k USD completely. I am almost broke and finding it very difficult to make ends meet. I am in lot of debt now.

Please, please be vigilant. These guys are there to rip you off your money by enticing you and giving false assurances and promises.

Date of experience: August 2, 2023

Cheaters, Frauds and Robbers
November 26, 2022
Previous review

It all begins the way the fund / account managers start with any of the clients. Initially they start with decent small profits and as soon as the client starts trusting the account manager things start going downwards in a spiral and the client cannot get out of it.

Account Managers are really aggressive in getting the client to deposit lot of hard earned money. They should initially understand the risk appetite of the clients, talk to them about what exactly the clients are looking for by trading with XPro Markets.

I lost lot of my savings in a span of 1 month and now I'm into lot of debt with many people, Credit Card company as well as banks as I had borrowed lot of money to stabilize my account. All this was due to aggressive trading advises provided by my account manager. I lost lot of money because of that. He keeps promising that the deal is good and profitable but nothing seems to be working out.

He helped me get a Gold Account but that is not helping me at all. He promised that he will create a good portfolio for me and help me recover my lost money with short and profitable trades but it seems that my account is not that much of a priority to him. And he keeps forgetting that I cannot afford to lose any money.

His data analysis seems to be completely wrong and not helping me at all. I am losing money in swaps everyday. There are trades in my account which are open since October 2022 and have gone into lot of negative floating loss with Swaps charges increasing day-by-day.

I have not made any good profit till date on this platform. I keep losing money.

I just wanted to start with 1000 USD and grow slowly from there with short, intra-day profitable trades. But the account manager was so aggressive in investing that I have shelled out approx. USD 22208 till date by borrowing lot of money and not made any good profit. Infact the account manager opened such trades that I had to put in more money to save my account.

I am having sleepless nights for the past few weeks. I am in lot of debt. I have lost hard earned money which I had kept aside for various other purposes. I even had to mortgage my wife's jewellery to get more money. I don't know what to do now.

My Account # is 70122231.

Date of experience: November 26, 2022
Germany
1 review
0 helpful votes
Follow Jeffrey C.
Unfollow Jeffrey C.
Share Review
Report Review

Learn it the hard way
April 24, 2024

Not sure I understand everything. I started 2 weeks ago and made a few big losses. Don't try something without getting knowledge and strategy first. I had to learn it the hard way.

Date of experience: April 23, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Jeffrey,

Starting out in trading can indeed be challenging and we understand the importance of knowledge and strategy.
We're here to support you in your learning journey and provide resources to help you make informed decisions
https://www.xpromarkets.com/en/trading-central

If you need any assistance or guidance do not hesitate to contact us:
+27870948672
+27101573383
Live Chat Support
[email protected]

XPro Markets

Italy
1 review
0 helpful votes
Follow Mark L.
Unfollow Mark L.
Share Review
Report Review

I feel in good hands
April 24, 2024

Everything is amazing. I feel in good hands with this regulated company. Especially of course that my funds are safe here.

Date of experience: April 23, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Mark,

We're thrilled to hear that you're feeling secure and satisfied with our services! Ensuring the safety of your funds is our top priority and we're committed to maintaining the highest regulatory standards to provide you with peace of mind.

If you need any assistance do not hesitate to contact us via:
[email protected]

XPro Markets

Germany
1 review
0 helpful votes
Follow Willie H.
Unfollow Willie H.
Share Review
Report Review

I am a newbie to financial markets and i got all the support I was looking for and needed. They really understand the clients needs and cater to them perfectly.

Date of experience: April 23, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Willie,

We're glad to hear that you found the support you needed as a newbie in the financial world! Meeting our clients' needs is a top priority for us.
If there's anything else you require, feel free to reach out via:
+27870948672
+27101573383
Live Chat Support
[email protected]

XPro Markets

Italy
1 review
0 helpful votes
Follow Steven T.
Unfollow Steven T.
Share Review
Report Review

Bit crazy
April 24, 2024

Wow the overnight fees are a bit crazy. It will eat up all of your profits, so use it wisely. Better to trade. Platform is very easy to use and the mobile app also.

Date of experience: April 23, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Steven,

We appreciate your feedback regarding the overnight fees. It's important to consider all aspects of trading to maximize profits. Our platform aims to provide a user-friendly experience, both on desktop and mobile, to facilitate your trading activities.
If you have any questions or need assistance, feel free to reach out.

+27870948672
+27101573383
Live Chat Support
[email protected]

XPro Markets

Germany
1 review
0 helpful votes
Follow Pedro E.
Unfollow Pedro E.
Share Review
Report Review

This broker has it all! Huge selection of assets and incredible team that will help you with whatever is needed. They reach out always when i need them. Of course there has been some issues along the road but that can happen with any other platform as well.

Date of experience: April 23, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Pedro,

We are thrilled to hear that you're pleased with our range of assets and our dedicated team's support! We're committed to being there for you whenever you need assistance.
While occasional issues are inevitable, we're always working to resolve them swiftly and ensure your experience remains positive.

If you need any assistance do not hesitate to contact us:
+27870948672
+27101573383
Live Chat Support
[email protected]

XPro Markets

Bangladesh
1 review
0 helpful votes
Follow Ernest O.
Unfollow Ernest O.
Share Review
Report Review

Time to improve
April 19, 2024

Huge thanks to my account manager for the introduction call about the platform. Finally I understand how it works properly and now its time to improve my trading as well.

Date of experience: April 18, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Ernest,

We're delighted to hear that your introduction call was helpful and that you now have a better understanding of our platform.
We're here to support you as you improve your trading skills.

If you need any assistance do not hesitate to contact us via:
[email protected]

Thank you
XPro Markets

France
1 review
0 helpful votes
Follow Huon D.
Unfollow Huon D.
Share Review
Report Review

Overjoyed
April 16, 2024

One of a kind service. Amazing work by the whole staff. My account is up by over 50% and that has never happened with any other broker. Cant put into words i am overjoyed!

Date of experience: April 15, 2024
Canada
1 review
0 helpful votes
Follow Florismart F.
Unfollow Florismart F.
Share Review
Report Review

Refunded me the money
April 16, 2024

Not sure I will continue with xpro markets. They refunded me the money, but i had to fight for it. The staff was quite genuine about it. I guess its not their fault

Date of experience: April 15, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Florismart,

We truly value our clients and aim to provide exceptional service at all times. Your feedback is important to us and we're continuously working to improve our processes to ensure smoother experiences for all our customers.
If you have any further concerns or feedback, please don't hesitate to reach out to us:
[email protected]

Thank you
XPro Market

Bangladesh
1 review
0 helpful votes
Follow Lucas F.
Unfollow Lucas F.
Share Review
Report Review

It's amazing
April 16, 2024

One of a kind service. Amazing work by the whole staff. My account is up by over 50% and that has never happened with any other broker. Cant put into words its amazing!

Date of experience: April 15, 2024
Canada
1 review
0 helpful votes
Follow Vincent C.
Unfollow Vincent C.
Share Review
Report Review

Very simple
April 12, 2024

The platform is very simple, understood all the functions within few minutes. What is bothering me is the calls i have been getting.

Date of experience: April 12, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Vincent,

We are glad to hear that you found the platform easy to navigate! It's always a plus when things are intuitive and user-friendly.
Note that the calls you are getting is to onboard you.

If you need any assistance do not hesitate to contact us via:
+27870948672
+27101573383
Live Chat Support
[email protected]

Thank you
XPro Markets

France
1 review
0 helpful votes
Follow Burkett M.
Unfollow Burkett M.
Share Review
Report Review

Compliance took like 2 weeks to finally help me with setting up my account. I though that would be much easier, At least now i can finally trade!

Date of experience: April 12, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Burkett,

Thank you for your feedback. We've noted your concerns and will work on streamlining our processes for better service in the future. We're glad you can now trade and are here to assist you further. If you need any help, please reach out to our support team.

+27870948672
+27101573383
Live Chat Support
[email protected]

XPro Markets

France
1 review
0 helpful votes
Follow Jeremiah P.
Unfollow Jeremiah P.
Share Review
Report Review

Easy to cash out
April 9, 2024

Best platforms out there. They are one of the companies still offering high leverage so even small traders like myself can make big profits.

Date of experience: April 9, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Jeremiah,

We appreciate your feedback! It brings us joy to hear that you are pleased with our company and the services we provide!
If you have any questions, please feel free to visit our Help Center or contact our support team.

XPro Markets

Denmark
1 review
0 helpful votes
Follow Jonathan C.
Unfollow Jonathan C.
Share Review
Report Review

Instant withdrawals
April 9, 2024

I really enjoy working with them. Reliable partner for all my companies trading activities. Instant withdrawals and everything highly regulated. Exactly what i need an expect!

Date of experience: April 9, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Jonathan,

Thank you for your positive feedback! We are glad that you are satisfied with our company and services!
If you have any questions, please feel free to visit our Help Center or contact our support team.

XPro Markets

Canada
1 review
0 helpful votes
Follow Ranger G.
Unfollow Ranger G.
Share Review
Report Review

I am super impressed with this forex broker. Been using them for quite a while now and. The indicators working good with my strategy. Nothing at all to complain about and I am very harsh usually.

Date of experience: April 8, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Ranger,

Thank you for your positive feedback! If you have any questions, please feel free to visit our Help Center or contact our support team.

XPro Markets

GB
1 review
0 helpful votes
Follow Sumner H.
Unfollow Sumner H.
Share Review
Report Review

Not everything is perfect. Spreads are a bit high on exotic pairs, but overall platform seems to be working smoothly which especially if you are trading with signals like myself is very important.

Date of experience: April 4, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Sumner,

Thank you for sharing your feedback with us! We're glad to hear that the platform is working smoothly for you. If you have any further comments or questions, please feel free to reach out. We appreciate your support!

XPro Markets

Canada
1 review
0 helpful votes
Follow Paien H.
Unfollow Paien H.
Share Review
Report Review

Easy to use platform and my account manager is very helpful. Always providing me callback when needed and updating me with all relevant information. Keep it up Xpro!

Date of experience: April 4, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Paien,

Thank you for your positive feedback! We're delighted to hear that you find our platform easy to use and that your account manager is helpful. Your satisfaction is our priority, and we're committed to providing excellent service. If you ever need further assistance or have any questions, please don't hesitate to reach out.

XPro Markets

New York
1 review
0 helpful votes
Follow Burrell C.
Unfollow Burrell C.
Share Review
Report Review

Xpro markets offers great pricing and an easy to use platform. The withdrawal taking a bit too much time for me. I had to wait almost a week for the money to arrive. But they are regulated which matters and allows me security of my money at least

Date of experience: April 4, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Burrell,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We look forward to working with you again in the future!

XPro Markets

Bangladesh
1 review
0 helpful votes
Follow Senior C.
Unfollow Senior C.
Share Review
Report Review

Always immediately
April 5, 2024

Its a solid provider for all your trades. I have used them in the last weeks and have been very impressed. Instant trade execution and their support team replies always immediately to all of my requests.

Date of experience: April 4, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Senior,

Thank you for your positive review! We're thrilled to hear that you've had such a great experience with us. We appreciate your feedback and are delighted that you found our trade execution and support team to be impressive. If you have any questions or need assistance in the future, please don't hesitate to reach out.

XPro Markets

India
1 review
1 helpful vote
Follow Durgarao G.
Unfollow Durgarao G.
Share Review
Report Review

Please don't invest
February 21, 2024

Please don't invest your amount here 🙏,they don't how to deal stock markets and they will not respond any mails or calls once your account got zero.everything they will Do wrong.specially middle class people please take care of your amount.they will start with $250 and again they will ask more $250 or@$500.once we deposited we can't do anything please don't invest this market.they will tell all nonsense# naryanamurthi said or someone said this all bull$#*! dialogues tells to open a account in xpro.please don't invest here i suffered a lot.

Date of experience: February 21, 2024
XPro Markets .. XPro Markets Rep
over a year old

Dear Durgarao,

Concerning the matter you have raised, we have tried to contact you via phone and email to assist you, however, with no success.

Please check your both inbox and junk mailbox, and kindly reply to our emails with a valid phone number so we can assist you properly.

We would like to assure you that we are doing everything we can to expedite your request and resolve the matter.
We remain at your disposal.

XPro Markets

From the business

#XProMarkets, Where You Can Trade the Trend

Online trading is an ever-changing landscape with fast-changing trends, and we're here to help you properly dominate and trade the trend!

At XPro Markets, we are setting the stage for a new online trading experience, offering you optimal and high-quality trading resources, beyond your comfort zone, to rise above the standard.

Trading with a Regulated Trading Company
XPro Markets is a regulated CFDs broker aiming to create a trading experience that incorporates the needs of every trader, whether you are a beginner or a more experienced trader. With customisable trading accounts, tools and resources, you have the opportunity to explore more than 160 CFDs in forex, stocks, indices, commodities, and cryptocurrency futures with XPro Markets. By challenging the market standards, we want you to feel secure in the markets and confident to Trade the Trend.

Leading-edge Educational Material

The constantly-fluctuating market conditions require pers...


xpromarkets.com
Sandown Sandton Gauteng, South Africa