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XGODY

3.8

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XGODY Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality and reliability of its products, particularly projectors, massagers, and navigation systems. Users appreciate the user-friendly designs and exceptional performance, often exceeding expectations. However, concerns arise regarding customer service, particularly in terms of response times and support for product issues. Some customers have reported difficulties with device functionality and returns, indicating a need for improved service mechanisms. Overall, while the product offerings are well-received, enhancing customer support could further bolster the company's reputation.

This summary is generated by AI, based on text from customer reviews

service
23
value
23
shipping
23
returns
23
quality
23

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California
1 review
1 helpful vote
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The XGODY T702 has been a hit with my granddaughter. She loves using it for educational activities, playing games, and listening to her favorite music. The inclusion of a kids' Bible is a great bonus. Highly satisfied!

Date of experience: June 18, 2023
New Jersey
1 review
2 helpful votes
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Great for Kids
June 17, 2023

The XGODY T702 is perfect for kids. It features a large screen and user-friendly interface, making it easy for them to use. Highly recommended!

Date of experience: June 17, 2023
Hong Kong
1 review
1 helpful vote
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It is a good and the top offline GPS
April 29, 2022

It is a good and the top offline GPS,, so good,, better than other brand
It is a good and the top offline GPS,, so good,, better than other brand
Easy to update, 10 year brand, fast & goodservice!
Easy to update, 10 year brand, fast & goodservice!

Date of experience: April 28, 2022
Wisconsin
1 review
1 helpful vote
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Buyer Beware
January 26, 2020

I purchased 2 XGODY tablets for my granddaughters for Christmas. Less than 2 weeks after Christmas one of the tablets once turned on would turn itself off and then back on again. I purchased the extended warranty also. I contacted the warranty center and they advised that it should be covered by XGODY since it was so recently purchased. I contacted XGODY and told them about my issues with the tablet. They told me to try different things. I was unable to do the things they told me to try because the tablet would not stay on long enough. Then they stated they would refund me a portion of the purchase price. I told them no I wanted a new tablet to replace the new tablet I just purchased. They then said that if I will send the troubled tablet to them they will send me a tablet. I told them to then send me a label so I don't have to pay for shipping. They told me they would not send me a mailing label that I had to pay to return the tablet. I will NEVER purchase anything from this company again! They don't care about their customers at all. I have 17 emails back and forth trying to resolve this issue with no avail. I paid a lot of money for these tablets and I'm sorry that I got these particular ones. NEVER AGAIN!
*******@xgody.com

Date of experience: January 25, 2020