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Xenon Pro

3.2

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Xenon Pro Reviews Summary

Easy Fitment is a website that provides vehicle fitment solutions, including headlights, taillights, and other automotive accessories.

This summary is generated by AI, based on text from customer reviews

service
71
value
70
returns
57
quality
69

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25,720 reviews

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James T.
1 review
0 helpful votes
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2nd time getting lights they are great
February 20, 2020

2nd time getting lights they are great.

Date of experience: February 20, 2020
GLENN S.
1 review
0 helpful votes
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I am very satisfied thank you
February 20, 2020

I am very satisfied thank you

Date of experience: February 20, 2020
Andrew J.
4 reviews
0 helpful votes
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Easy to install
February 20, 2020

Easy to install. I almost didn't buy them because they are a bit expensive, but my wife was unable to see while driving at night. After I put these in she says she can see when it's dark and raining. Fantastic product. I compared theres lXenon Pro side by side with a friends cheaper LED's and Xenon Pro blows them away! I recommend these to everyone now.

Date of experience: February 20, 2020
Chris D.
1 review
0 helpful votes
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So far so good wait to see how lights do
February 20, 2020

So far so good wait to see how lights do

Date of experience: February 20, 2020
Germany
1 review
2 helpful votes
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If you are sent defected bulbs they will fight you tooth and nail claiming their product NEVER has defects. After paying and extreme amount for bulbs, and being basically laughed at about it, the customer support(dale) actually cancelled our chat mid conversation. Completely disappointed. Warranty is a joke, dont do it. I've had nothing but problems with these lights.

Date of experience: February 20, 2020
Dave L. — Xenon Pro Rep
over a year old

Hi Sam, we are so sorry to hear about your poor experience, it's completely unacceptable. One of our managers will follow up with you right away to make this right. We appreciate your patience and understanding.

Dave J.
5 reviews
0 helpful votes
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I thought the bulbs were a little high in cost, but I still bought them anyways. When I received the bulbs the instructions were terrible (what little there were) and the bulbs did not even fit my truck. I'm in the process of returning them.

Date of experience: February 19, 2020
james r.
1 review
0 helpful votes
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Although the website touts ease of installation, after receiving the lights and having problems, I contacted XenonPro and was told I would have to modify an existing part on the vehicle (Nissan Frontier 2016) to complete the installation. Perhaps this information is buried in some fine print but I didn't see it. I elected to return the product and then had to go through the hassle of repackaging and contacting FedEx. My frustration was worsened by issues with FedEx but that wasn't the company's fault. This may be an excellent product, but for someone with limited free time expecting a quick installation, this was frustrating.

Date of experience: February 19, 2020
Jeff H.
1 review
0 helpful votes
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Easy to find products that work and look great
February 20, 2020

Easy to find products that work and look great.

Date of experience: February 19, 2020
Daniel G.
2 reviews
0 helpful votes
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Pretty easy
February 20, 2020

Pretty easy

Date of experience: February 19, 2020
Daniel R.
1 review
0 helpful votes
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Excellent Customer Service
February 20, 2020

Excellent Customer Service. Great products.

Date of experience: February 19, 2020
Chris S.
8 reviews
0 helpful votes
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Products were as advertised and work well
February 19, 2020

Products were as advertised and work well.

Date of experience: February 19, 2020
TERRY S.
1 review
0 helpful votes
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EASY TO NAVIGATE AND PLACE ORDER
February 19, 2020

EASY TO NAVIGATE AND PLACE ORDER

Date of experience: February 19, 2020
Jimmy G.
1 review
0 helpful votes
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Overall smooth experience
February 19, 2020

Overall smooth experience. Headlights work great and brighter!

Date of experience: February 19, 2020
Paris Y.
1 review
0 helpful votes
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Great and easy to buy
February 18, 2020

Great and easy to buy

Date of experience: February 18, 2020
Mark P.
1 review
0 helpful votes
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Their support is very frustrating
February 18, 2020

Their support is very frustrating. You can't talk to a live person. I'm having issues and don't have all day working with a Live Chat. I want to talk to someone.

Date of experience: February 18, 2020
Mike D.
11 reviews
0 helpful votes
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Good online chat support
February 18, 2020

Good online chat support.

Date of experience: February 18, 2020
James T.
1 review
0 helpful votes
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Purchased everything recommended and I still have high current codes in the BCM. Just a bit disappointed however the lights work fine.

Date of experience: February 18, 2020
Washington
2 reviews
1 helpful vote
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Can't Talk To A Person
February 18, 2020

If you call the phone number, you are directed to the "live chat" box on the web site. If you send an e-mail, you are directed to the live chat box on the web site. If you use the live chat box, the people are ill-informed, unable and/or unwilling to answer simple questions and rude. No resolution to my problem at all.

Date of experience: February 18, 2020
Robert W.
7 reviews
0 helpful votes
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Don't like not having a phone number to call, have to do messaging

Date of experience: February 17, 2020
Gus J.
2 reviews
0 helpful votes
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They are working great so far
February 18, 2020

They are working great so far

Date of experience: February 17, 2020

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


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