WyzAntReviews 378

Wyzant has the worst customer support I have ever experienced. The only thing they care about is money, they don't care about the students or the tutors. I have had my account deleted without warning or reason and when I tried to resolve the issue, they said "We will not discuss this matter." They are poorly trained and have no intelligence in their communication. I guess if you're not bringing them money they don't want or need you in their site.

I have been a tutor on WyzAnt for 3 1/2 years. I was in the lowest tier (receiving 60% of my wages) for 4 months. The first job was the hardest to get. I tried several different styles in my response. I did not reduce my rate; I do not believe it would have gotten me my first student faster. After my first good review, accepts came in faster. WyzAnt is a great value. It provides the structure, documentation, a separate Email system (I'll get to that later), tax documentation (including mileage), and potential students, One of the mistakes I made in the beginning was to state my first and last name on some of my job replies. Because of this, a few of the "students" (their parents) "found me" and called my home directly; One stalked me. WyzAnt's strict policies protected me thereafter. Don't get me wrong. I will, after establishing a working relationship, exchange phone numbers and let some know where I live (tutor from my home), but initial meetings are normally at a public place. I am now at the max rate. If I get a new student by word of mouth, I still use WyzAnt. I like the centralized control of my business and find it easy at tax time to do my own taxes. It is now 9-21-2015 (I updated the title), I still use WyzAnt, even for new word of mouth students. I have hidden my profile so that I don't get inquires that I cannot handle.

Wyzant has a few good tutors embedded in their huge list. Many just unemployed with no certification. They are clearly motivated by making money for they raise the fees so they can take forty percent of what teacher ultimately gets. We used them for an entire home school program day. When a tutor, the best one, said that at lunch he did some
Athletic activity with my son, at my request for kids need exercise. It is regents requirement, My son sits with teachers from 9 am to 7:30 pm. He should not have some exercise? 4 people should t herefore be kicked out? Wyzant fired me from their program and all the five tutors we had for using Wyzant with us. The background checks are a joke. What do you get for a few dollars in terms of background. We just had two tutors who pledged to teach cenral subjects till the end of the year district testing BOTH WALKED OUT WITHOUT TELLING US. DROPPED OUT OF THE JOB. Can I say here who they were. Except for a few these people are desperate jobless people who
Are, just like Wyzant out for their own profit and have no compunction about dropping everything without notice. Actually I feel this company should be reviewed by the BBB if they belong. We did get one maybe two dependable "professionals" the other are basically kids of all ages who come and go at will.
Disgusting suck in. Disgusting suck in. Dr. Carol Munschauer PHD

I am another a victim of Wyzant's ridiculous policies. After two years and well over 150 hours of tutoring, Wyzant deleted my profile out of the blue last month, and refused to provide a reason. Not once did I ever solicit cash from a client, although now I wish I did. It doesn't really affect me as I already work full time, but its the principle of the matter that really irks me. I tried getting answers from them, but they just reply with some canned response talking about their Terms and Conditions, which I followed to the tee. Their business model is so sketchy; they prey on new tutors looking for clients, suck them in, rake in as much money as possible from early meetings, then once you are no longer making them enough money, they drop you as quick as they can. What makes this so sketchy is that they promote tutors which the least amount of hours in their search results so that they make more money per hour. Face it, the tutors with 100+ hours aren't making them as much as those who just created a profile a week ago. I would advise prospective tutors and clients to look elsewhere; dealing with their neurotic and paranoid bureaucracy is not worth the hassle.

I thought I would share my experience about finding a math tutor for my 5th grade son to hopefully help parents with their own search. After asking other parents and teachers for recommendations and coming up empty-handed, I turned to the Internet and was surprised to find out that there were quite a few Websites that list tutors that provide one-on-one tutoring. I started my tutor search by using Websites such as sittercity.com, care.com, varsitytutors.com, teacheratlas.com, tutor.com, takelessons.com, wyzant.com, tutormatch.com and instaedu.com. All of these Websites seemed to operate in the same way by providing detailed information on their tutors including their hourly rate, background check information, their experience, etc. You generally type in the subject you are looking for a tutor, and you will be presented with a list of tutors. You can then contact the tutors for more information.

Overall, all of these Websites including wyzant.com seem to provide very capable tutors. All of the tutors were very responsive to our questions. While I did not end up selecting a tutor from wyzant.com (we ended up getting a recommendation from a neighbor), I wouldn't hesitate to recommend wyzant.com (or any of these Websites) if you are in need of a tutor.

The problem with the WyzAnt system is that they screw tutors big-time. They take 40% of the pay (and over the course of hundreds of hours, that figure lowers to 20%). What this means, from a tutor's perspective, is that a WyzAnt client isn't worth as much as a normal client, one you find either through referrals or Craigslist. You either have to charge a WyzAnt client more (which I do), minimize the number of WyzAnt clients you take (which I do), and treat them differently (which I do. I give them the same tutoring experience, but am less flexible with the times and I am unwilling to travel very far to meet them). You are much better off going to Craigslist to find tutors.

WyzAnt = Great tutoring source!

I was very fortunate to find Pete P. In the list of tutors offered by WyzAnt and I say "fortunate" because he is a tutor who has true passion for teaching. He helped my daughter a lot to prepare her for the Algebra and Math college admission tests. His hourly rates are extremely affordable and that helped me a lot to provide several tutoring time for my daughter, otherwise I would have been able to afford just a few hours.

Pete is a retired teacher from one of the top high schools in Chicago and you can tell he does this because of his love of teaching, not for the money, but he is definitely worth 10 times what he asks for. My daughter loved having classes with him and was looking forward to the next class. Thank you WyzAnt for bringing Pete and us together!

I am a tutor who receives over 90% of my students from WyzAnt referrals. I have been with them for about 2 years. At first it started out really slow, but once my first two parents posted their comments, business started to multiply. Now I have as many students as I want or can squeeze into my schedule. I am currently at the 75% rate, with WyzAnt keeping 25%. As a retired, older woman, it is not likely that I would be grabbed up by any employer, so I am thrilled that with WyzAnt, the students and/or their parents decide my worth. When they experience the results of my tutoring, they could care less that I am older.
I have read some questionable critical reviews of WyzAnt on here so I have to add that I have found WyzAnt to be very careful who they allow to tutor. Also, each tutor has a profile, so shoppers can decide for themselves if they want a tutor such as myself, with a PhD and 40+ years of experience, a high school honor student, or someone with some specialized experience.
I highly recommend WyzAnt for potential tutors and for those seeking tutoring.

I have been very pleased with this service. I signed up on a whim, and immediately began receiving students. I was only interested in part time, so the number of students worked well for me. The more you tutor and get feed back, the more desirable you appear to prospective students. I now have almost full time status. The commission seems steep at first, but you quickly work into a more favorable rate. They have now implemented a reward system where you can earn 85% commission. I love the ease of having everything taken care of by Wyzant. It saves hours of my time. They earn their commission in my opinion. It is not, in any way, a scam.

I'm a professor who looked into WyzAnt for a neighbor. The site claims to have "certified" tutors who go through a "rigorous testing process" using exams made by "professional educational services." I registered as a WyzAnt tutor (my degree is in premodern Chinese history), and in less than 2 hours I was "certified" in over 40 subjects, most of which I have almost no formal knowledge. My conclusion is this agency will certify any living organism as a professional tutor.

Almost a complete waste of time. I would apply for "tutoring opportunities" by the dozen and never hear back from any of these supposed "students." Even the ones who live in the same town I live in never responded. I also tried boosting my presence on their site by answering dozens of questions about quadratic equations, calculus, compound interest, etc. Nothing helped. I figure they are either scamming us by creating fictitious "students" or non-serious students are registering with their site. The same goes for Tutor.com, Tutor Doctor, etc. Worthless as mammary glands of a stallion.

TERRIBLE> I just wrote a review but it got deleted.

They will delete your emails, OR send them but cross out the email/web addresses/phone numbers (because you're not supposed to send that information via the Wyzant message system)... but they will do this arbitrarily. Sometimes they'll just cross out the pertinent information, sometimes they'll delete the message but still provide the name of the sender, sometimes they'll delete both the message AND the name of the sender and make it so you can't contact the person who messaged you. Also, sometimes they'll send you an email stating that someone sent you a "NOT LEGITIMATE TUTORING REQUEST." But there is no rhyme or reason as to what particular action they take... I guess it depends on their mood and PMS cycle or something. As a result, you lose out on business (they already take 40% of what tutors earn, and then cut them off at the knees whenever a student makes the mistake of - you know - providing very normal information such as further contact information in order to meet. This also makes you (both the tutor and student) look unprofessional, so thanks for that wyzant! I would LOVE to know what two-bit slacker runs this site. It is the HEIGHT of unprofessionalism. STAY AWAY FROM THESE CROOKS!

1) First of all, if you see five star reviews on this site for Wyzant, they are most likely fake. You'll notice they are aggregated together on certain days, as if all of a sudden a bunch of people decided to give this company 5 stars. Hmmm... Also, if you check those 5 star reviews, you'll see that the rater has only rated Wyzant. Take a look at 5/1/2017 for example. By coincidence five or six people provided 5 star reviews and then the next review jumps a few weeks. And those 5 star reviews? They are often just a few words long. If you really have a good experience with a company, don't you usually write more? The company has brought in a few marketing consultants whose sole goal is to drum up business, not to provide quality tutors.

2) This company not only is a ripoff, the information on the website and info you will get if you talk to their customer support team is B. S. They are now charging an extra 5% fee for each hour you get tutored. Why the new fee? They simply are trying to make more money (or making up for the fact they are losing money) since you're not getting anything extra for the five percent.

Ironically, Wyzant boasts about having so many available tutors, but if you think logically, that simply means they will accept just about anyone. If they had a more limited pool of tutors, that could be evidence they have students and parents interests in mind. It's pretty sad to consider that they don't even realize the poor image they are presenting to the public.

I think two stars is appropriate because you MIGHT get a good tutor. You might get a great tutor. But you should be cautious and ask a tutor questions about background and experience. However, that great tutor is great because she/he is talented and concerned. It has nothing to do with their listings on Wyzant.

Their business model results in a service that can be very costly for some students and unproductive for some tutors. The initial charge to tutors is 40% of the hourly rate. On top of that they charge students a service fee of 7% for each tutoring session. Overall, they collect 47%! I am confident that the high hourly percentage taken from tutors results in some tutors charging a much higher hourly rate. If tutor does not charge the higher rate, the tutor will obviously earn less than his or her typical fee. It seems logical that if the tutor is earning less, the student might be treated differently from other students. This does not seem very appealing from a tutors perspective or a students perspective.

Another issue that I have with them is the exams they give to tutors. My information here might be old but I do recall that the test was open book test and I do not think there was a time limit. This is what I recall but this was several years ago. This aspect is good for the tutors but may not be very good for students. In addition, many of the tutors claim that they teach a long list of subjects. If I were hiring a tutor, I would want to work with someone specialized a a few subjects.

Also, my experience has been that their leads are low quality. It is very strange. You would think that people who need help would respond. The leads from other tutoring services respond much more frequently.

They charge tutors 40% for their work, average tutor on the site charges 30, which means they make 18 and the company makes 12. The company which is a website makes 12 bucks for running a site. The site reads your emails, does not allow you to charge for travel (gas), expect the person being tutored to provide anything (supplies, material), and if you do tutoring online or edit work for a client, they will claim it does not count and fine you for it. Its completely client based and they will throw you under a buss for a dollar. Look around online other then the few fake post by the site you will see both clients and tutors who have had a terrible experience with this company. 2 of the 3 parties involved agree, this site is no good.

I have been tutoring for nearly 20 years. I even worked for one of the top tutoring business for over a decade. I understand that the 40% commission seems high but it gets lower very quickly if you work hard. I thoroughly enjoy this website. It has helped me build my clientele way faster than I could on my own. Their marketing, and the marketing materials they provide are very professional. Those tutors that complain about this site are most likely not giving this business a fair shake. You can make a substantial salary utilizing WyzAnt. Thank you.

While WYZANT is convenient for parents, it offers much more than it delivers at the cost of 40% of a tutor's rate. Also, most potential clients NEVER put their credit card on file, indicating they are mainly "fishing," so one spends a lot of time sharing information without ever meeting the student.
2 of my professional friends and I have had profiles on Wyzant for about a year and ONLY 15% of students actually met with us and we spent a lot of time preparing lessons for little pay.

Finally, the company clearly does NOT care about EITHER the students OR the Tutors, but especially the latter, as it is mainly concerned about dominating The WEB. Quite frankly, I have had several parents recommend I NOT use WYZANT unless I "don't value my work and time." This has led me to share our experience with WYZANT. Remember: a good tutor values his/her work so you get what you pay for!

Tried to find an Econ Tutor in the San Diego area. I contacted 10 on the list and 4 got back to me. The company BOMBARDED me with emails they "intercepted" between me and a couple of the tutors. Never got effective responses and was thankful I found Universitytutor.com! I found someone to help me out before my test!

I did send a follow up email telling Wyzant I would review them and let everyone know. They continued to insinuate, email after email, that I was defrauding them. I have NO INTENTION of putting money up front prior to at least talking with someone on the phone. Thank you for wasting a day I will NEVER get back!

STAY AWAY!