TradeCarView

Stay away from TCV, their business model is pretty simple, they have no actual car inventory, they advertise for several Japanese used car businesses, they don't keep their listing updated, so the car that you agree to purchase may already have been sold but they pressure you to pay by international wire transfer within 48 hours, once they have your money they contact you to say the car you selected isn't available and then you argue back and forth with them for the next few weeks or months while they tell you to apply the funds you've already paid to another listing, and all the while they ignore your requests for a refund. I opened a fraud report with my bank, my bank contacted their bank who recommended that I leave the fraud report in place until they issue the refund, during this time they repeatedly insisted that they couldn't refund without me lifting the fraud report, which their own bank (Sumitomo Mitsui) said was untrue. Do yourself a favor and avoid TCV, I just got my refund from their bank (minus about $60USD for the transfer fee), their own bank refunded me while they wouldn't.

They have sent a damaged car when they guaranteed Warrant of Fitness in New Zealand. Even inspection gave it a clean chit. My Compliance Center says they havd never seen such a rusted vehicle in the past. Most probably it was tsunami damaged vehicle.
Numerous emails and every time I was asked to fill in complaint form on the portal. No action was taken by them and stopped even replying afterwards. Phoned them few times. Every time a new operator whose english was extremely poor making you frustrated. They simply repeat their sentence to complaint on the sites form. I followed the cause for almost 8 months. Then had to give up as it was claiming my peace. THEY ARE CHEATS.

Toyota Prado TRJ150W TZG, Dealer: Nihonsha Company, Invoice *******-1 paid for Dec 2017. Delayed due to low season for shipping and also inspection requirement.

Finally offloaded in Dar in February 2018.
Due to taxation issues vehicle was in storage >5 months. Released in June 2018.
Found: Reasonable body and paint condition. Leather seats intact, Air conditioner works.
However,
1. For a 2012 car the price at $ 29,945 was quite steep, and I expected a
Grade 4 or 4.5 vehicle, but it is not.
2. The battery had to be replaced on day one. While in storage it was being warmed up, so it must have been weak from start at best.
3. The engine takes 5 litres of oil, but there was less than 2 l of black watery oil in it which the dipstick could barely touch with its tip! Imagine!
4. The speedometer works and the trip meter works but the odometer is stuck at *******km, the reading on shipment. I got a technician to run diagnostics on it; the report almost confirms my fears: that the seller while tampering with the odometer to falsify the mileage short-circuited the dashboard and caused the odometer damage that got it stuck at *******!
5. The spare tyre is in tatters. It has fist size holes in it. You can pick a better tyre from any rubbish dump.
6. The spare wheel rim is a shumbles too.
7. The front brake discs rotors are deeply grooved by worn disc pads. The brakes are weak and the car has a clearly extended stopping distance.
8. The famed CD /DVD player does not work here. I have to purchase a new set
9. I have only driven the vehicle a couple of days. There is a good chance that there are more surprises waiting to be discovered, and more repairs to be undertaken!
Bottom line: This is a very raw deal for me as a customer. I am very dissatisfied by what I got from Tradecarview.

I had the most horrid experince with japan partner inc. This company is a scam and I would not recommend it even to my worst enemy. The company has a user agreement that allows them to scam people with no consequenses. If you value your money and your sanity, dont buy with them, they will take your money and simply frustrate you untill you give up chasing what you were buying from them. YOU HAVE BEEN WARNED! You can follow my experiences and also others with similar horror stories at japanpartnereview.com

I bought a Toyota Crown off tradecarview auction website, from the seller car light corporation, the car is not getting registered in UK because the export certificate has been altered from the standard as the car was registered as a commercial vehicle in japan and it has to be modified for this purpose from the new, the ministry or transport has removed its classification and specification number from the certificate, These numbers are needed for a car to go through IVA testing in UK before registration, I contacted car light corporation and tradecarview many times to offer a solution as these details were missing from the advertisement but they newer offered any solution, also the car needed new tires and engine oil leak sorting out before going through MOT, unfortunately this website serves in favor of fraudulent sellers as it gets their charges from them and don't bother about the buyer at all, I thing we should try to boycott this website till they change their operation strategy.

This message is in regard to a Mercedes A160 from Japan Partner Inc, sold to me on January 25,2016. The vehicle that Japan Partner Inc shipped to me is not of the quality certified in by the auction sheet or by, Japan Partner Inc. The auction sheet listed the AS60 as a 3.5 which its representative Manny, (Assistant Manager, for PIC Africa, Asia and Canada) certified at the companys Yard in Japan at 497-0043 Aichi-ken, Amagun, Kanie-cho, Shinchiaki, Ato-higashi 80-1.
I specifically contracted and paid Japan Partner Inc to conduct this basic due diligence and an inspection to verify the quality specified on the auction sheet. The company did not perform this task. As a result, I have received a car that would had been listed on the auction sheet as R (repair) status. It will cost over $7000 thousand dollars to repair this car as it is clearly not the 3.5 represented in the sheet.
Anyone who would had done a basic check by started the ignition, would had easily noted on dashboard that the transmission was stuck in F limp mode (or second gear). This car has serious transmission problems and will not shift out of second gear.
I am looking for a way to compel Japan Partner Inc to make arrangements to pay the amounts to repair the vehicle to restore it to the original quality of 3.5 it represented and certified on the auction sheet.
I conducted a BC provincial inspection and the mechanic found several very serious problems with the vehicle. According to his report, the car was NOT a 3.5 as depicted on the auction sheet when I bid on the car. This vehicle has been grossly misrepresented by Japan Partner Inc.
Japan has a reputation for integrity and honesty. I expect more from a Japanese company.
Has any had experience in recovering money from a disreputable Japanese car exporter? Thank you in advance for your help.

Avoid Tradecarview at all costs.

Let me preface this by saying that yes, some people have successful, positive experiences with Tradecarview (close family, in fact... several times, no less). On the other hand, yes there are outright scammers - they'll send you the completely wrong car, or no car at all. This case falls somewhere in between, where one unexpected issue/occurrence resulted in us losing almost AUD$1000 without explanation and certainly no car on its way to us. We were left scratching our heads as to why.

We had done all necessary and expected due diligence on the vehicle we were going to purchase. It was only after we had paid for the car and were expecting it to be shipped imminently that the seller told us that it might not comply with road regulations after all. Naturally we were concerned but kept contacting him to try to organise a solution. The car requires electronic stability control, and he didn't think it had it. The photos however show several buttons and dash lights that indicate the presence of ESC (thus we were happy to proceed with the purchase in the first place). We asked him to push the button and show us the photo of the dash when the button was pushed, because if the ESC was simply broken, we'd have it shipped anyway and fix it here. He then proceeded to cancel the transaction with Tradecarview despite no contact with us to inform us of this, citing us as the reason (we were informed by Tradecarview that we would therefore be liable for the US$150 cancellation fee). Needless to say this was a shock to us, as when we had tried to find more information out about this issue, he simply dropped off the radar, never to communicate with us again. If there were no alarm bells before, there was certainly one now. Why, when asked to take a fresh, unique photo of the dash (including the odometer so as to prove that it wasn't just a google images result), did the seller bail? We wonder...

When we took this issue to Tradecarview, they were more than useless. I was told to wait and wait and wait until the seller communicates with us again, and that they would also ask the seller to communicate with us, despite precisely ZERO indication that he was intending to do so. After long enough, we told Tradecarview to cancel the transaction, but we were informed again that as the seller had cited us as the reason for the cancellation, we were liable for a US$150 cancellation fee. I provided abundant evidence of attempts to contact both the seller and Tradecarview to try to rectify the issue but received not so much as a peep from the seller, or anything other than "let's just wait until the seller responds, we appreciate your patience" from Tradecarview. They were not willing to accept that this may have been (read: was) the seller's fault, that something was amiss, and insisted that we had to either wait for the missing seller to respond to us to agree that it was his fault (seriously!), or simply accept liability. Eventually, we relented, and decided that having our money back (less US$150) was better than trying to fight an international battle and having our money basically held at ransom for an indefinite period (until by some divine intervention the seller decided to get in touch with us, apologise, and agree that he would pay US$150 in cancellation fees - like this would ever happen. Herein lies the flaw with their 'money back guarantee'). We told Tradecarview to process the refund and that we agreed to the cancellation fee.

I can't say I was surprised when the refunded amount was approximately US$400 less than it should have been. Just another kick in the teeth. Upon questioning, Tradecarview tried several times to simply chalk it up to 'exchange rates' and 'bank fees'. You can believe me when I say that I kept a very close eye on exchange rates and over the course of this entire debacle, the movement was no more than 1 cent either way, and unless the banks were charging fees of US$100 (at about three points in the transaction), the maths did not stack up. Unfortunately we are now communicating with a brick wall, unwilling to send anything more than passive buck-passing; exchange rates, bank fees, delays, independent banks, exchange rates, bank fees, delays, and so the circle continues.

To sum it up: we sent AUD$10,050 for a vehicle, and got AUD$9,100 back for absolutely nothing. Their "money back guarantee" is nonsense. They are incredibly difficult to deal with should any issue arise, and they will always side with the sellers (unless they are found to be legitimately a scam, but even then you'll still probably be found liable anyway so Tradecarview can keep US$150 or more for YOUR troubles).

I could not be more adamant in imploring anyone that is considering the use of Tradecarview, to simply set $500 cash alight, and be done with any thought that they should use the website. Trust me, it'll be cheaper.

I have bought 2 cars from trade carview. I bought a Mitsubishi colt ralliart 2004 in 2011. After 5 years I still have the car driving perfectly condition. The only Part I had to change in 2015 was one of the ignition coils. During 4 yeras I have bought 10 cars for friends and relatives from this site. All still running.
I February I bought a Toyota Ractis for my wife. Bought car came as described on site.
I for one is very happy with my purchases.
I started a business of importing cars from this site for clients. All Good.
Regards
John.
Curacao Netherlands Antilles.

Luckily i haven't bought vehicle i was after. What put me off is that seller Nihonsha Land Co. Who sells car im intrested in has it advertised with odometer changed and relatively low mileage for 1999 car. After numerous emails asking to provide true mileage or any service records at what mileage odometer got changed - i did get response to pay $450 to do check up and without payment is no way of knowing it. Cat in the bag - It's a scam attitude to run trade like this. Very poor!