Weather Underground

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Weather Underground

Weather Underground

1.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Weather Underground?
grey stargrey stargrey stargrey stargrey star

Weather Underground Reviews Summary

Weather Underground has a rating of 1.4 stars from 665 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Weather Underground most frequently mention weather channel, day forecast and many years. Weather Underground ranks 46th among Weather sites.

service
23
value
19
shipping
4
returns
4
quality
23

We monitor reviews for authenticity

New York
1 review
16 helpful votes
Follow Karen S.
Unfollow Karen S.
Share Review
Report Review

New website sucks.
September 25, 2017

I live in Mexico and always used wunderground for daily, 10 day forecasts, storm warnings, etc. The new website is horrible. Gives very little info. Why did you take something good and make it basically unuseable?

Date of experience: September 25, 2017
Virginia
1 review
18 helpful votes
Follow Bud T.
Unfollow Bud T.
Share Review
Report Review

New site is awful!
September 24, 2017

I used to get an entire forecast for today and 10 days on the initial page. Now it takes 3 clicks. They must be trying to increase the visit clicks for ad revenue...

Date of experience: September 24, 2017
Maine
1 review
13 helpful votes
Follow Lou A.
Unfollow Lou A.
Share Review
Report Review

Yup, Weather Underground really does suck because I'm sitting in my home office in Parsonsfield, Maine where it's 91 F outside and Weather Underground is saying that it's only 84.6. F, not mention that there forecast has been off for our area for going on a year.

One can not depend on the Weather Underground for local weather conditions at all, if you are planning on doing anything out of doors, hiking, boating, camping, etc, please get your weather info from a local source, otherwise the Weather Underground could leave you stranded on top of a mountain in a severe thunderstorm! (:>(

Date of experience: September 23, 2017
Alaska
1 review
11 helpful votes
Follow Doug L.
Unfollow Doug L.
Share Review
Report Review

The 24-hour graph of predicted cloud cover, precip, wind speed etc was great. I used it to find the best time of day to hike and fly model aircraft. Now the graphic is available only for the 10-day forcast; it's not possible to zoom in on today. The tabular hourly forcast is cumbersome, not nearly as helpful.

Date of experience: September 23, 2017
Maine
1 review
13 helpful votes
Follow Tim M.
Unfollow Tim M.
Share Review
Report Review

I have to also say that this was always my site to give me accurate, immediate info whether on laptop or Mobile.

My first reaction was that I did something wrong, but nothing I did.

Have tried over the past several days to save my PWS but still see wrong weather.

I will be looking for a new simple weather to log in on. You should have left the start page alone, and then allowed deeper drill down if one wanted to.

Date of experience: September 22, 2017
Massachusetts
1 review
19 helpful votes
Follow Peter M.
Unfollow Peter M.
Share Review
Report Review

Weather Underground used to be my go-to weather. Now it's just awful. One of the best features, the Wundermap, no longer works at all. The NEXRAD radar no longer shows active storm tracks, cloud height, hail and other individual storm stats -- another of the most important features in severe weather. The whole format of the main page has changed; what was easy to use is now confusing and has been FUBAR'ed. Oh yeah, and the "Favorites" are messed up too. When I go to the Weather Undergound page I cannot get it to default to the only full and accurate weather station near me, it keeps changing. GRRRRRR.
Is TWC trying to intentionally turn wunderground into a crap weather site in hopes that we'll turn to TWC instead? If so, it's not working. I'm so mad about this that I'm boycotting TWC and am getting my weather from other sources.

Date of experience: September 21, 2017
Colorado
2 reviews
32 helpful votes
Follow Jean A.
Unfollow Jean A.
Share Review
Report Review

This site makes no sense now. I've used it for years and has been reliable and efficient. It's as if a beginning class on website design took it over to practice without supervision. There are no comparable alternatives to what this site had been: a one-stop site for 10-day, hourly, radar, wind, precip, cloud cover, and astronomical info. How very sad!

Date of experience: September 21, 2017
California
1 review
26 helpful votes
Follow F G.
Unfollow F G.
Share Review
Report Review

What the hell are you thinking? What the hell did you do? This new format is useless garbage, and has taken what was one of the best and turned it into the weather page for dummies. I've run my PWS through Wunderground for years, but I am shopping hard for somewhere else to go.

Date of experience: September 20, 2017
Montana
1 review
18 helpful votes
Follow Mark Y.
Unfollow Mark Y.
Share Review
Report Review

New Format is Horrendous
September 20, 2017

Not sure if it will make any difference, as I've not gotten a single reply (they just don't seem to care anymore), but I would suggest flooding them with complaints. Here is their feedback link:

http://help.wunderground.com/

Used to highly recommend, specifically for their efficient one-stop shopping format. Just pulled my PWS. They don't listen, I go elsewhere.

Date of experience: September 20, 2017
Texas
1 review
20 helpful votes
Follow T K.
Unfollow T K.
Share Review
Report Review

Weather Underground used to be the best weather site in the US. After the redesign it may be the worst weather site in the world. Bring back the old design. It was fast, informative and easy to use. Now it's slow AF, very basic and uninformative. Might as well tune in to FOX on my bunny ears to get a better outlook.

Date of experience: September 20, 2017
Ohio
1 review
19 helpful votes
Follow jim w.
Unfollow jim w.
Share Review
Report Review

New website sucks
September 20, 2017

Every time wunderground changes their website it gets worse.
Now it takes more gymnastics to find the info I use to get at a glance.
I changed to the weathernetwork- not as good as the former wunderground website but better than the new one

Date of experience: September 20, 2017
Oregon
1 review
18 helpful votes
Follow Elliot L.
Unfollow Elliot L.
Share Review
Report Review

This site was very good, and now it has absolutely been ruined. They need to bring the 24 hour forecast graph back ASAP.

Date of experience: September 20, 2017
Minnesota
1 review
16 helpful votes
Follow Dennis B.
Unfollow Dennis B.
Share Review
Report Review

Why would you do this on purpose? It is now worthless. I hope once the revenue from this site drops they will bring the old site back. If not the manager is so egotistical that can't admit when they are wrong. Its been fun but can't waist anymore time or money here!

Date of experience: September 19, 2017
Canada
1 review
16 helpful votes
Follow Jack L.
Unfollow Jack L.
Share Review
Report Review

Stage 5 destruction
September 19, 2017

WU was the best on the web. Now the worst. Refuses to set my local weather station and continues to default to a station 100 km distant. Hurricane reporting is a disaster. Initially claims no information or tracking map on recent hurricanes. Clicking on an image shows track for about 5 seconds then reverts to earlier page. So many ads there is no room for weather. I was a paid member for 5+ years but at the moment I wouldn't give them a dime. It would appear a hostile takeover has occurred and they are milking it for all it is worth. Jack L.

Date of experience: September 19, 2017
California
1 review
12 helpful votes
Follow Alexander G.
Unfollow Alexander G.
Share Review
Report Review

The station setting on the new program does not stay constant also be rapidfire is not working, the location nearest to me is Jerry West Stree and 30th St., Station the program will not stay on that station it likes to change to another station. The rapidfire is supposed to update periodically and is not working. The older program work just fine and from my point of view if it ain't broke don't fix. My recommendation is not to use this program on tell all problems are fixed.

Date of experience: September 19, 2017
Pennsylvania
1 review
10 helpful votes
Follow Chet W.
Unfollow Chet W.
Share Review
Report Review

Used to work - not anymore
September 18, 2017

I have a PWS (Kpaboyer2)and have been using Weather Underground for years. Always worked fine till about 2 weeks ago. Now I can't login anymore. WU no longer sees my PWS
It just seems to be a mess right now. Maybe it does not support google chrome anymore. Hope they fix it soon!

Date of experience: September 18, 2017
Texas
1 review
28 helpful votes
Follow Dan H.
Unfollow Dan H.
Share Review
Report Review

Awful
September 18, 2017

The new site is awful. I refuse to look at it daily as I have done for years. It just makes me angry.

Date of experience: September 18, 2017
New York
1 review
29 helpful votes
Follow Calli S.
Unfollow Calli S.
Share Review
Report Review

New design
September 17, 2017

I really dislike the new design. I always used to check Weather Underground first thing in the morning, now it is no better than any other weather site. I don't know why websites can't just leave things alone.

Date of experience: September 17, 2017
Tennessee
1 review
23 helpful votes
Follow Joe B.
Unfollow Joe B.
Share Review
Report Review

I am always appalled at your attempts to improve your site which ALWAYS go awry.

Now the temp of the home location i choose only shows up about 30% of the time.

You HAD a great site... but your constant tinkering has aggravated your viewers to the point that we are going elsewhere... STOP ruining your site and go BACK to what was working perfectly

Date of experience: September 17, 2017
Missouri
1 review
22 helpful votes
Follow Candice P.
Unfollow Candice P.
Share Review
Report Review

Goodbye old friend
September 17, 2017

Once the premier website for weather aficionados, now a vast wasteland of advertising and unnecessary updates. It is sad to watch an old friend die a slow, agonizing, self-inflicted death.

Date of experience: September 17, 2017