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WPMU DEV

4.4

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WPMU DEV Reviews Summary

WPMU DEV has a rating of 4.4 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service and extra mile. WPMU DEV ranks 2nd among Website Development sites.

service
97
value
95
shipping
15
returns
23
quality
80

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GB
1 review
2 helpful votes
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I've been using WPMU for over 3 years now and I always get great service and support from the team, I would highly recommend them

Date of experience: November 16, 2018
Canada
1 review
3 helpful votes
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There are no words!
October 11, 2018

These guys are like the SAS of WP,

If you've got a problem, if no one else can help, oh bugger... that's the A-Team, same difference.
Seriously these guys are the best at what they do, if you work with WP and don't have a premium account you are missing some of the best, feature rich in every way, support, plugins, advice, information and all things WP.
Give them a trial, you won't regret it.

Date of experience: October 10, 2018
Sweden
1 review
3 helpful votes
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Just wish I had come by this solution years ago! One of the truly must haves services! Free trial is a great idea and doesn't take long to work out that you should invest, as soon as you load the first site to the dashboard you see the power of what they can do.

Date of experience: October 6, 2018
Germany
1 review
3 helpful votes
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Great Support of WPMU DEV. Friendly, helpful and professional guys. Also the plugins are really good. WPMU DEV pushed my complete wordpress game - I love it <3

Date of experience: October 5, 2018
Australia
1 review
2 helpful votes
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Amazing
September 26, 2018

I was working on PHP error for 2 hours and these guys found it in less than 5 mins. Thanks so much Katya Tsihotska.

Date of experience: September 26, 2018
India
1 review
6 helpful votes
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Awesome experience
July 31, 2018

My Client site had developed a weird glitch that made the whole site unusable. WPMU DEV fixed that within minutes. Great people

Date of experience: July 30, 2018
California
1 review
4 helpful votes
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Every year I renew my WPMUdev membership because of the great plugins they make, but also because they have AWESOME chat support. Their help desk chat team are wordpress experts and always go the extra mile to help us out. Such great service!

Date of experience: July 21, 2018
Texas
1 review
4 helpful votes
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First of all, you can't beat 24/7 support! I mean true 24/7 chat tech support. I've been with WPMU DEV for several years now and they always go above and beyond! Great group of folks and a great asset of tools they're always working to improve.

Date of experience: May 30, 2018
Arizona
1 review
6 helpful votes
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Greatest asset ever!
April 20, 2018

The value is great, the service top notch! The support alone make the price worthwhile. I will be a customer for life!
Highly recommend.

Date of experience: April 19, 2018
Egypt
2 reviews
6 helpful votes
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Very good support
April 17, 2018

The one company in the world with very goood support i like it to much
If you are a paid member or not you will get the best

Date of experience: April 17, 2018
kailash r.
India
1 review
10 helpful votes
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can someone help me. my website https://hindish.com images are not showing after installing wp smushed.

Date of experience: April 5, 2018
Georgia
1 review
3 helpful votes
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So many great premium WordPress plugins that work well together, and very helpful and responsive support.

Date of experience: April 3, 2018
Florida
1 review
6 helpful votes
Follow Cesar C.
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So far, amazing product and company! Very quick support and plugins are very good. Still on the free trial but I'm definitely going to buy as it'll make my life easier in the long run.

Date of experience: March 5, 2018
GB
6 reviews
37 helpful votes
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Even apart from all of their great plugins and themes, the team at WPMU Dev are the most helpful and supportive bunch I've ever had the pleasure of dealing with. Time and again they have gone above and beyond, even writing snippets of code for me when I've had an issue with someone else's plugin or theme! I know you can download their stuff from other sites, but the reason I stay with them is for the outstanding Wordpress support that I've never been able to find anywhere else. Well worth every penny!

Date of experience: March 3, 2018
Romania
1 review
6 helpful votes
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Great services
February 28, 2018

I am quite new with WPMU DEV. But it feels I have been using their AMAZING tools and services like forever.
Fast support and comprehensive.
I am impressed so far!

Date of experience: February 27, 2018
California
1 review
6 helpful votes
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There are two types of companies I write reviews about: the ones I love and the ones I hate. Give me an awful experience, and I'm going to talk about it. Give me a great experience, and I'll talk about it even more. Over the past few days, I've been all over the web looking for places to talk about WPMU DEV. Why? Because I would be lost without them. I balked at the price tag and was a sure I would cancel after the trial period (which I kept track of myself, by the way). Then I had a reason to really need the support; they are the only people I've ever come across who will literally do whatever's needed to get and keep me up and running.It became crystal clear that though they're not perfect - no one is - WPMU DEV would be worth the price even if it only included the support. Add the plugins (admittedly buggy at times, but hey, they're free, and I've paid for way worse), the themes, the Upfront editor, the Academy, and other perks, and it's a bargain. So I guess that makes me a "sock puppet." It's funny how people who give a bad review so often have to accuse the positive reviews of being fake. Stand by your experience, and I'll stand by mine without accusing you of being a plant for the competition.

Date of experience: February 6, 2018
New Jersey
5 reviews
16 helpful votes
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Thank you Dmitris
January 8, 2018

These guys accomplished in 5 minutes what I was waiting on GoDaddy Support for over 50 hours just to hear back. Best thing is now my website's up and running again!

Date of experience: January 7, 2018
Mexico
2 reviews
9 helpful votes
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Thieves
December 25, 2017

WPMU DEV are thieves. Google around, you will find very many reports from real people (unlike the sock puppet accounts which praise them). Recently exposed for stealing the money of a company supporting a children's hospital. Avoid

Date of experience: December 25, 2017
NL
1 review
5 helpful votes
Follow Zaki A.
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I am very happy with the plugins of WPMU. The customer service is great. Every problem will be solved and they think customer centric. For that reason it is a great company to do business with. Unfortunately we are using another appointment plugin because of our point of sale, but we have used Appointments+ for 2-3 years.

Keep going guys!

Date of experience: December 21, 2017
Canada
1 review
10 helpful votes
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Don't give them your CC#
December 19, 2017

Zero notifications of trial period ending, so no courtesy. HUGE monthly payment not worth services rendered. No invoices or receipts sent upon payment. They basically hope you will forget you signed up for a trial so they can charge you until you notice. They will not send you anything to indicate that you are being billed monthly and they will NOT refund you, but will send you oodles of sales emails. Lockin artists with sub par plugins and services. Most of them had script conflicts with my existing basic setup. Nag screens constantly. Stay away. No run away..

Date of experience: December 19, 2017

From the business

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.

Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Visit our website for more information.


wpmudev.com
Founded in 2005
Birmingham, AL, United States