WorthyReviews 437

Overall good. I was very disappointed at the final price. My ring was extremely unique. Literally one of a kind. I had hoped for double the money I received. Both TOP appraisals were very high. Plus it goes down to "Trust". As I don't see the buyers bids so as to authenticate them.

I got quick replies which is good. But I felt the whole process from sending to receiving money took a long time. Especially when I didn't have any diamonds removed and put back on.

I will use Worthy again.

I had my doubts of using Worthy to sell a ring and a necklace but after reading about the company and reviews I decided to give it a try…
The only thing I certainly regret is that I should have done it before!
Rachel and Kendall were a delight to work with and mostly because of them both transactions were a success.
Bravo Worthy!

So I reached out to Worthy several years ago in attempt to sell my wedding set, but it just didn't seem worth it at the time. Fast forward 2 years & I decided to take a leap of faith since * came back with a much more promising $ range for my pieces - (appraisal for $23k) but worthy said I should be able to get 8500-10,000. I decided to set a reserve price so that I could incorporate Worthy's commission. I had been offered close to $9000 locally but thought I'd try for a little more since I was planning on using the $ for an anniversary ring & a home project. The communication & process to get the auction started was really great! The auction was set for 5 days & that's when the torture began. I got 1 bid $6050 ish & thought ok let's give it some more time. As each day passed, NOTHING! I finally called * and she reassured me this was normal and most of the bids come in on the last day, towards the end ( I compared it to ebay so felt better). Worthy called me a few hours before the end of the auction & suggested I lower the reserve a bit as it supposedly alerts watchers. I agreed to lower it buy 200 only. The auction ended at $6365, AFTER ALL THAT?! To be offered LESS than my local pawn shop/diamond buyers- mind blown! I think their slogan says they get you up to 2x your local offer what a joke! Granted, I know my diamond shape isn't currently "on trend" but it's IGA certified IF Cushion.
Now, after reading all of the bad reviews I'm hoping my ring makes it back to me without any issues. I will probably take it to a local diamond shop to have it checked over once I get it and make sure everything matches the certificate & they didn't damage it etc. During my auction, I was also trying to keep track of their "recently sold" items & so many were comparable to mine & mine was actually graded better. I guess the only thing I can do is continue to share my review on Reddit, Instagram and Facebook etc. just so people know what to prepare themselves for. In my case it was complete disappointment and a waste of time! Sadly I do not recommend. I'll head back to my local broker.

*Personal information redacted by admin

Great communication from the Worthy team all the way through the process. They sent me pre-paid insured postage to mail my ring to them, kept me in the loop as to when the ring arrived and then kept me informed on every step of the process from the inspection and evaluation of my ring, to giving me a cost estimate & complete report of the ring's qualities, to how the auction would go, what bids I got etc. When my ring was sold for the price I wanted, it took less than a week for me to get the money from them.

I would recommend Worthy. You will be happy with this process if you have reasonable expectations for your jewelry. Meaning you are likely not going to get what your item might appraise for – there has to be room for everyone to make money.

Overall I am happy with everything. Some things that went really well were: the overall process, the communication, the shipping was very easy and the automated emails and texts let me know what was happening at all the steps. They GIA grading took longer than expected but they informed me of that. The auction itself was easy to set-up and see where the bids were coming in and how much.

I think there are some small things that I would recommend to Worthy just to make things even better and help eliminate customer questions:

1) Clarify if they want GIA certificates: I had one. I followed the shipping instructions and didn't send any paperwork. Was later told the GIA would have been helpful to have
2) The auction length: The site indicated most were 48 hours. Mine was 72. I'm not sure how they decide the length but it would be helpful to know the length at the point you are setting up the auction.
3) Any promotional offers: if you sign up for a promotional offer – follow up to confirm with them. It would be awesome if there was a place in your account to see what you are signed up for, or even better if it was integrated into the screens where you set-up your auction