Working Class Heroes

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Working Class Heroes

4.4

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Working Class Heroes Reviews Summary

Working Class Heroes has a rating of 4.4 stars from 2,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Working Class Heroes most frequently mention quick delivery, great service and next day. Working Class Heroes ranks 1st among Skateboarding sites.

service
44
value
44
shipping
44
returns
14
quality
44

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GB
1 review
0 helpful votes
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Great
July 29, 2022

Great service, efficient, lovely quality product. Would definitely use working class heroes again. Thanks.

Date of experience: July 29, 2022
GB
1 review
0 helpful votes
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Good and on time
July 28, 2022

Item arrived on time and in perfect condition. Had I need to make a return for any reason it was clear how to do so.

Date of experience: July 27, 2022
GB
1 review
0 helpful votes
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Prompt and personal
July 27, 2022

All details were correct and the order received ahead of time. The returns process was equally quick with excellent communication via email throughout.

Date of experience: July 26, 2022
GB
1 review
0 helpful votes
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Excellent service
July 25, 2022

We ordered a North Face cap which arrived earlier than anticipated - excellent! The company were great in their communication with regular emails.

Date of experience: July 24, 2022
GB
1 review
0 helpful votes
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Working Class Heros have plenty of high fashion items and Brands to choose from, alway's updating with the new and latest trends.

Date of experience: July 21, 2022
GB
1 review
0 helpful votes
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I opted for the medium Gramicci Poncho and it's still rather long on my 5ft 5inches frame. That said, it covers well and would accommodate a rucksack underneath without loosing any relative coverage. I love the material used and it doesn't feel at all sticky in the weather of late, ( Warm and humid days). My only grumble is that the item housed in it's own pocket/come holder, is still a little too heavy and chunky. My wife went for the Rainkiss equivalent and that is much more manageable. The weight was mentioned in the original add but I would question it's accuracy. Overall it is a very effective rain cover and would not look out of place at any outdoors event come the British weather.

Date of experience: June 23, 2022
GB
1 review
0 helpful votes
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T shirt
June 22, 2022

Great T shirt, good quality, delivered in good time frame used WCH rewards built up over other purchases

Date of experience: June 21, 2022
GB
1 review
0 helpful votes
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Arrived quickly!
June 5, 2022

I ordered some shoes from Working Class Heroes they arrived very quickly and are really nice. Would recommend them.

Date of experience: June 4, 2022
GB
1 review
0 helpful votes
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Nice and easy
June 2, 2022

All went well, delivery came when expected, garment was as expected. Everything perfect from start to finish.

Date of experience: June 1, 2022
GB
1 review
0 helpful votes
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I was looking the Patagonia torrentshell 3l jacket and this was by far the best price, for a brilliant jacket! Ordered on the Friday and paid a extra for Saturday delivery and it was delivered as expected. Would definitely recommend and will use again

Date of experience: March 25, 2022
GB
1 review
0 helpful votes
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Daily update
December 31, 2021

Still nothing received and PayPal dispute logged unfortunately 20 days for a decision in which I'm sure it'll be in my favour as it's been 17 days but working class heroes still refuse to help even though they can contact Royal Mail and claim … I'll update daily though

Date of experience: December 31, 2021
GB
1 review
2 helpful votes
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Product ordered. Never arrived. Customer services non existent and offer no help, advice or support other than to blame Royal Mail. NO product, NO refund, NO help from Working Class Heroes

Date of experience: December 26, 2021
GB
2 reviews
6 helpful votes
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This company are disabling comments on Facebook, deleting all bad feedback and blocking accounts who post bad feedback, because so many people are complaining they're not refunding them after returning items, or they're not posting them at all then ignoring people's messages asking where they are. I'm at 1 month and counting now, they're refusing to refund me, ignoring all my emails and I'm £380 out of pocket. They are claiming the courier they paid for 'lost' my parcel and instead of tracking the package are refusing to refund me. I will keep posting til you refund me! I can't believe the morals of this company. Please avoid buying from them. Buy direct!

Date of experience: December 29, 2020
Rubbish h.
1 review
0 helpful votes
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Rubbish company, rubbish service (no service at all, no reply at all!), really embarrassing to the British, don't go bankrupt, keep it! Shame on you!

Date of experience: September 22, 2020
Doris D.
14 reviews
0 helpful votes
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Placed an order on a Thursday for next day delivery, eventually received the item the following Wednesday - Tracking number provided showed no updates - Contacted the customer service via the help email several times - Was ignored - Contacted via their facebook page and eventually received a response stating they would refund my next day delivery payment ( which they did promptly) and they look into it - Didn't hear anything else and then my delivery just turned up nearly a week later. There was no follow up email to check I had received my items or explanation as to where my items had been. I just received an automated email to leave a review?! I had been recommended this store by 2 of my friends who are very regular customers with them, however this experience and lack of customer service left me really annoyed, disappointed and not what I was expecting.

Date of experience: July 16, 2020
James B.
22 reviews
0 helpful votes
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Great service
July 7, 2020

Great service. Great products. Great Value. Great team. Quick delivery with regular progress updates. Genius level loyalty scheme.

Date of experience: July 7, 2020
Dan C.
18 reviews
0 helpful votes
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Great
June 15, 2020

Great - thanks

Date of experience: June 15, 2020
Happy l.
1 review
0 helpful votes
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Great choice of items, brilliant customer service & rapid delivery. WCH have a quality website & are a quality business =)

Date of experience: April 23, 2020
Gavin N.
3 reviews
0 helpful votes
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Best price I could find, no nonsense and next day free DOD delivery. It's nice to see a business cutting to the the chase in these times of turmoil and grey areas.

Date of experience: April 8, 2020
Andy L.
5 reviews
0 helpful votes
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Great price and free delivery
April 6, 2020

Great price and free delivery

Date of experience: April 5, 2020