WobReviews 1,390

Website so easy to use, reliable and with prompt delivery and they do not bombard you with constant emails

Wob provides the opportunity to buy, quiet specialised, books that I could not otherwise afford.
Deliveries are quick, or if not the delay is explained beforehand.
On the couple of occasions the order has not materialized (very, very rare), a refund has been rapidly been provided.

I was a little sceptical at first when I read the condition to be "like new". However, I was pleasantly surprised. It was, indeed, in perfect condition.

Once again my order from WOB arrived quickly and everything was in great condition. I've never been disappointed with condition of everything I've received and price is always good too.
Great company, glad I came across them.

Always pleased with my purchases from WOB. Great selection of quality previously enjoyed books and I will continue to buy books from WOB.

Great for out of print books, good value and fast delivery got my order within a few days. Will highly recommend.

I really enjoy using WOB - everything about the online shopping experience is user friendly and easily navigable. Customer service is prompt, efficient and courteous too.

I have bought books from WOB for some time and always great service and books true to their description. Always excellent condition for used books.

Better than other retailers selling used products on line. Quality is always very good and I have no hesitation in a recommendation. New products are also well priced.

Considering we can buy a brand new book for £4 to £5 I think generally your prices are quite expensive.

I am very happy with the books, great quality, but second hand, saving the planet from some extra waste. Customer service is excellent. Books arrived in time. Thank you for all that you are doing.

I am so pleased to have found WoB.
I tried ordering books from the library but so many of them are only in electronic form and we prefer to have a book in our hands.
The choice is amazing and delivery is very quick.
Thank you

I can usually find the book I want, and when they get here they are as advertised. If WOB says "Good as New" the book is as good as new, if "slightly worn" that's what it is.
And they come really quickly. I'm very pleased with the service so far - it's where I look first when I want to buy a book.

I ordered a book through Wob, described as VERY GOOD condition. It arrived on time, but that's where anything good I have to say about Wob ends. The book arrived with massive cover damage, with deep divots in the top, side and bottom edges of the hard cover. I immediately went to their website and filed a ticket with Watson, their bot, as instructed in the order confirmation email they sent me (pictured below). I described the problem, uploaded photographs of the damage and was given a job order reference number and promised a response within 48 hours. That was last week. Today is Wednesday of this week and still no response. Their customer service is horrible. You can't contact them directly via either chat, text, or email, only through the bot or a web order info form that they promise to answer within 48 hours. I've contacted them through both Watson bot and the webform and and have received no response. I want a free return mailing label and a complete refund.