WixReviews 660

I purchased a site off wix, it advertises £7 per month so put details in and they took £111 out of my account, now find they have billed me a further £26, if I try to access my account on wix it says whoops you don't have one yet so I cannot do anything. They say go to support that sends you to the pGe to buy the services, i have tried several e mails to try to resolve and get the same advice even though I have told them it's not working, they now have 5 working days to sort or I report them to the relevant Authorities, in May opinion a rip off just avoid,

Well, Wix doesn't have a courtesy to inform its customers about the fact that their information regarding premium offers are highly deceiving and faulty, for instance, that the so called free vouchers, as just one of the examples, will not at all be free for most users at all, the users are not informed about that IN ADVANCE! That was a final drop for me, I'm going to end my relationship WITH WIX, for I have been charged by Facebook DUE TO NOT BEING INFORMED ABOUT THAT. That's just one of the examples of how Wix lures its customers into buying by hiding the facts or in other words lying to their customers. I find such practices absolutely unacceptable so that was final drop for me and I'm looking forward to switching to some other platform, but it cost me dearly, so beware, Wix will rip you off.

There's no doubt you can build a great looking website using Wix in a relatively short period of time... but you can't test the essential features like member login until it's published on a live domain... then the Wix business model starts to bite... for example if you want to send a 'thank you' email to people who become members of your site you get hit by a subscription model that's a TOTAL RIP-OFF - £57 A MONTH IF YOU WANT TO SEND OUT MORE THAN 20 EMAILS... you're only allowed 3 for free... and despite what they say sending yourself a test email DOES count against that... so it's incredibly misleading saying the service is 'free'... trying to rip people off on such a basic feature is a ridiculous business model and ensures that no one with any sense will ever use the product again. It's a shame... great website builder wrecked by greed...

I really don't know how in the world there's a good review for Wix, they are Just about the Worst Company Ever.

Costumer Service is a Joke, there's none, since it never work. They don't care, and they probably pay a lot of money to have good reviews.

As soon I can, I take my website out of the junk. Enough is enough.

I tried, I tried and I tried, I contact them, I ask them to phone me, they just don't care, they continuously sending me the same stupid answer refuse to call me.

It should Ring the Bell when a company don't have a Phone Number for you to Call, That says a lot, we just ignored, and as result, I'm paying the price because os so much Fake Review. Well, it can't be true if there's any good review about this company, they are Just Bad and don't care!

Since i have switched to wix there hasnt been a day where everything runs as it shold.
From my site showing up without an error page to sending emails and shoutouts which never works right. DO NOT USE THESE BUGS FOR YOUR BUSINESS. YOU WILL GET COMPLAINTS CLIENTS DONT RECEIVE EMAILS AND NOTIFICATIONS, YOU WILL LOSE MONEY COMING IN BECAUSE SITE DOESNT WORK, YOU WILL DESTROY YOUR BUSINESS. A BAD JEW OWNER THAT LIKE ALL BAD JEWS KNOWS HOW TOP ATTRACT AMERICAN BUYERS. THATS WHY THE COUNTRY IS IN RUIN AND WELL DESERVED

Last year, I purchased a website from Wix.com for a project involving a motel that I was working for. After I left the property the owner said that he wouldn't need the website anymore and went behind my back to get a copy of the completed site from WIX.COM. When I reported the copyright infringement to WIX.COM, they absolutely ignore it. Beware of how WIX.COM operates and be informed that these guys do not accept SSL certificates.

I, too, have a problem with WIX. The bait and switch stuff is true, yes. But, also, something else...

THEY MAKE IT VERY DIFFICULT TO CANCEL SERVICE OR REMOVE YOUR CREDIT/DEBIT CARD INFORMATION.

This is a bad red flag for ANY company. "We cannot remove your credit card information". Whatever. All you have to do on Amazon is click DELETE MY PAYMENT INFO and it's gone in a flash.

I had to cancel my premium subscription (which I did to begin with), then I had to delete my site (which I did to begin with--and they HIDE the DELETE SITE BUTTON, lol)... HOWEVER, they don't tell you that you have to delete your site from TWO DIFFERENT PLACES ON WIX in order to delete AKA "destroy" your account.

Really?

NEVER AGAIN.

One star. I wish I could give it zero.

As an update to my previous post on Wix.com I would like to add the following in all due fairness:

I have not experienced any noticeable site -based upload or updating delays. Such problems might occur to users that have slightly incompatible browsers. I recommend using Mozilla's Foxfire and all works well.

Certain personal website additions are actually easy, provided that you know where to look and access the features. Figuring this out comes with more sit use, familiarity and experimentation.

Customer service is a problem if you rely upon their online support center. Call 1.800.6000. 949 and bypass the foolishness and waste of your time. You can schedule them to call you, but that could take a while.

Most frustrating is the long time between getting the Microsoft Bing controlled search engines (Bing, Google, MSN, etc.) to recognize and actively list your website. This can take several weeks to a month, yet you pay for the lost time. This may not be the fault of wix.com, but no party should get paid for services not provided.

Now that my www.motometercentral.com website is up, running, with the hits coming in and the traffic building I am generally pleased and my familiarity and mastery of the sitebuilder growing successfully. Just a learning curve issue.

Updating, enhancing or altering your site can be done on a very frequent basis without restriction.

I actually like this sitebuilder more and more once you know how to manipulate it. (Wish the mobile site viewer worked and views exactly like the regular desktop version. And, that the app worked with iPads and Mac iOS (8 or any other version).

Wix is decent, but the "pop up errors" KILL ME. I used Wix for about 6 months, and three times an error message popped up not allowing me to save my changes. The last straw came when I just updated all the pricing and descriptions on my services page... I got hit with the error message of death and all my changes were lost! There was no customer support or phone numbers I could get through to. I was only able to find support boards with people complaining about the same thing. It was a nightmare! I own a mom and pop auto repair shop and really don't have time for "errors" like this that waste 2 hours of my time. I switched to SetMySite 3 months ago and I'm pretty happy so far. Their websites are reliable and easy to edit yourself, plus I can always just email or call my account manager to make the website changes for me. It's a nice deal.

As for Wix, I'm done with them. Losing my work three times is three times too many :/

Wix consultants always blame their users for the slow loading sites. I have modified my wix sites many times to improve the loading speed according to information provided by Wix (consultants). But the changes did not help. Wix consultants make their users waste time and efforts giving users useless advice to conceal their own faults, knowing that the slow loading actually comes from their heavy engine, not from the contents of sites in most cases. Otherwise they are foolish. I have tested, with http://www.webpagetest.org/, one premium wix site with only one blank homepage, one text word "test" and a domain bought from WX. The test results show 5 seconds in USA and 13 to 30 seconds in Russia.

Wix shoud not make a fool of their users any more. Wix, blame yourself and improve the loading speed by yourself!

It jams your internet and continuously crashes everything with it.

I payed to upgrade my site so that the wix ad doesn't show. Right after I gave all my credit card details my computer rebooted by itself and I have not been able to access WIX eversince. I logged out and cant get back in. All of a sudden my email address is considered to not be registered with them so I cant even email a complaint. At the time that I PAID I was a LOGGED IN user with my name showing in the top right. I logged out and cant get back in and HAVE NO RECOURSE.