WISKII Active

0 RATE: They do a very good job of deceiving customers with images of foreign models, websites in English and advertising in the media that they are a UK company but are actually a China company.
And returning it to China is very time-consuming, high fees and you dont even know if it goes through the costum ( they recommended " GIFT instead of RETURN items to get through the custom?" what kind of the " big company' is this?
I'm stupid for not reading reviews before buying. The price is not cheap, the shipping fee is paid by the price of the item and it is very surprising that it seems like a high quality brand but the return address belongs to a certain individual address
This is exactly an anonymous Chinese company with a UK label.
HIGHLY RECOMMEND NOT BUY THIS BRAND

Said I would receive refund since mid-Dec 2023. Have contacted multiple times. Still haven't received.

Their company is based in China, and they do not provide return labels. I attempted to return items that did not fit, but to do so shipping would be about $100! Also, their customer service is horrendous & it is impossible to get through to anyone. Their responses are copy/paste & they repeat the same things over & over again. After looking into the company further, they look very sketchy. If you look into them further, they have literally no background information & no owner listed. Seems like another mass produced company like Shein, except they are overpriced.
I highly discourage you from risking purchasing from this company. If the items do not fit, you are stuck with them!

I ordered some clothing, it was not cheap. 3 items for $300. They offered free shipping. None of the items fit me even though they provide sizing measurements on their website - a size medium in reality was probably a size 2 or 0. I couldn't even get the dresses on, and I am a size 4 or 6. I had to submit a return request and wait for them to approve it. Once approved a few days later, they asked me to pay for chipping across the GLOBE to china for $50 and it would be deducted from my refund balance. They did not offer a company address, just shipped to a person's name with a chinese address. Strange, because it markets itself as a boutique store in the UK. They told me to declare the items under $50 and send as a "gift." I sent the items back but who knows if I will ever get my refund. The company states that they are not responsible for any "lost" returns. This company was a huge waste of my time and money.

I purchased a workout set (bra and leggings) from WISKI ACTIVE, and they were not cheap. The company brands itself as located in the UK but in reality it's in China. The set came and it does not fit. I'm size XS in Athleta, 4 in Lulu so purchased Small. What came was not small, but more like XS or XXS. I contacted the company immediately, and after a few emails where I had to submit forms with pictures, I got "approved for return". Imagine my surprise when they told me I have to mail it to China, and at my own expense. The postage regardless of a courier for an individual, and not a business, I'd prohibitive and is by $20-$45 more than what paid for the clothes. I'm going to take a loss on this, but hopefully whoever reads this, takes note of the returns/exchanges issue.