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Wholesale Supplies Plus has a rating of 2 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wholesale Supplies Plus most frequently mention and customer service. Wholesale Supplies Plus ranks 326th among Wholesale sites.
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They are fabulous, lots of information on how to and tons of products to choose from. They respond quickly and professionally.
Shop top brands and new deals everyday. They give a description on how to use a product and what skin types are best
They lost my business with there shipping and handling $8.95 for shipping $5.95 for handling for ONE item weighing less than 1/2 lb. NO WAY, Im done with this company. I run a business as well and I do not gouge my customers.
I am about to start my business back up... a potential big costumer... so I order a small order to test the waters... they advertised a lead time of 1-2 business days... two days beyond advertised lead time I called costumer service... the rep decides to start an argument with me... on advertised lead time basically calling me a well... deceitful... I wrote the lead time down in my planing journal! Still even with her lead time still a day overdue and still not shipped out! They when saying bye she was plain old RUDE! I guess they don't need anymore business... hmmmm! Not my idea of a wholesaler I want to work with on a daily basis... hope this helps someone else not waste their money! Wish I could choose zero stars...
They will rip you off. They will send you the wrong product and will not take it back and refund you. You will get stuck with the wrong product and will not get a refund.
They're shipping and handling is ridiculous. Almost all crafting/bulk sites charge a lot for shipping and base it around how much you buy, but compared to what I bought v. shipping, this site is the worst.
I bought 4 items that were about $2 each (sample colors, around. 1 oz each, some a bit more). So while my products were about $8, my shipping was $7.95 and then an extra $5 for handling making my grand total just about $21.
I've never had a site charge 'handling' and most sites when you order so little product, shipping is closer to $5. I've never had an order where shipping/handling was so much higher than the actual product. However, I think they negate this by having free shipping over $40.
EDIT: I can say now that they are SLOW. The website says processing is 1-3 from ordering. I ordered on a Saturday, so I figure it wouldn't go through until at least Monday. I emailed a woman on Thursday and I just got an email back and confirmation that it shipped out Friday. I understand large items or big orders might take longer, but I ordered 4 tiny colorants.
Overall this site is way too pricey and much slower than anywhere else I've used and I feel bad for buying from here. Unless there some magic item you can't find ANYWHERE else, just go someplace else.
I used to think this was the best site for supplies. They've redone their site a few times. Now I think it's harder to find things. They also do not carry everything they used to. I think they're a tad expensive now too. Maybe it's the price of oil, but I've found better prices elsewhere lately.
Answer: While I do like their selection of products. It seems prices are increasing. Also. If you are going to charge a $5 handling fee, then delivery should be much faster. Orders do not even process, it seems, for 3 to 5 days Customet service is good.
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