Whistl.co.ukReviews 2

I would have liked the option to award no stars.

I ordered a book from WeBuyBooks via AbeBooks on 12th March. Sadly, it was sent via Whistl.

A couple of days later I was told by Whistl that my book would be with me the next day, the 15th March. After waiting around expectantly I found, via their tracking page, that it had been marked as delivered. Of course, it was nowhere to be seen.

Subsequently, after checking with Whistl, the bookshop found that my book had been wrongly delivered (up the road to No. 25 - I live at No. 3). Visiting the address - in heavy rain - I was told that neither hide nor hair had been seen of my parcel.

Given it's their raison d'être I wouldn't have thought that the delivery of a small, letter-box-sized parcel would have been beyond Whistl's grasp; much to my annoyance it obviously is.

I feel particularly put out inasmuch as the edition of the book that was lost is not that easy to get hold of in this country.

Incidentally, I have purchased books from WeBuyBooks and AbeBooks on many occasions in the past and have nothing but good things to say about both companies.

WeBuyBooks has refunded me in full.

Whistl Tracking No: JD**************
Abebooks Order #*******