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WhatGeek

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
255
value
43
shipping
46
returns
20
quality
990
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862 reviews

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GB
1 review
0 helpful votes
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Fantastic thanks
May 31, 2025

Faster delivery and excellent quality. Thanks. I will buy other items in the future. Faster delivery and excellent quality. Thanks. I will buy other items in the future.

Date of experience: May 21, 2025
GB
1 review
0 helpful votes
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Prompt delivery
May 30, 2025

Very prompt delivery. Very good looking gadget. I am sure i will be using the platform in future. This was my first purchase.

Date of experience: May 20, 2025
GB
1 review
0 helpful votes
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Beautiful handheld
May 30, 2025

The gaming console arrived on time and in perfect conditions. I've used it since the beginning and it can handle all the games that I like. Very satisfied with my purchase.

Date of experience: May 20, 2025
California
1 review
0 helpful votes
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Top notch!
May 29, 2025

Ordered trimui brick and 1 and a half weeks later it arrived. Great gaming device! I liked it so much i came back and bought another!

Date of experience: May 19, 2025
GB
1 review
0 helpful votes
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Fast delivery for miyoo mini+
May 29, 2025
Updated review

Very fast service. Item is even better than expected. Would highly recommend what geek. I'm tempted to get a mini pc from here as I was that impressed with mm+.

Date of experience: May 19, 2025

Great product, great price
April 27, 2025
Previous review

Great product, great price. Would definitely recommend

Date of experience: April 17, 2025
California
1 review
0 helpful votes
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Great product, long delivery
May 29, 2025

Really enjoy my device, I was a little bit annoyed that it shipped from China when the website made it seem at face value ite as from the UK.

Date of experience: May 19, 2025
GB
1 review
0 helpful votes
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Fast delivery
May 29, 2025

The shipping was lightning-fast, and the items were all nicely wrapped. The dock is awesome and works great!

Date of experience: May 19, 2025
New York
1 review
0 helpful votes
Follow Ava H.
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Love the items!
May 26, 2025

I'm so glad i found this site! The coolkiller rococo keyboard is beautiful and such high quality- i'm obsessed with it. And the moarbeng meow keycaps are so adorable too! My items took a little longer than expected to actually ship, but once they did i received them pretty quickly. Thanks so much! I'll be back!

Date of experience: May 16, 2025
GB
1 review
0 helpful votes
Follow Katelyn H.
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Decent but took forever to ship
May 26, 2025

The products overall are great no complaints really other than the@ and " keys being switched but I paid for express processing and I can tell you it was far from express and was promised a refund for it but never got it and due to the customer service being a joke of having to keep checking back on the chat instead of an emails or something I just couldn't be bothered to keep messaging about it

Date of experience: May 16, 2025
GB
1 review
0 helpful votes
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Excellent service
May 24, 2025
Updated review

First time ordering with what geek
Excellent service My order came a couple of days earlier
Then expected

Date of experience: May 14, 2025

Shopping experience was great and straight forward
April 24, 2025
Previous review

Shopping experience was great and straight forward

Date of experience: April 14, 2025
GB
1 review
0 helpful votes
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R36max package
May 23, 2025

Delivery was good and on time.Package too came as exactly as ordered. I would recommend whatgeek to anyone who intends to purchase a game console.However I think the console was quite expensive as compared to other sellers like Aliexpress.Overall the experience was great

Date of experience: May 13, 2025
GB
1 review
0 helpful votes
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Simple Ordering and Delivery
May 23, 2025

Found Whatgeek to be the best deal on the controller I was looking for. Order arrived well within estimated timeframe and was a fantastic deal. GGs Whatgeek.

Date of experience: May 13, 2025
GB
1 review
0 helpful votes
Follow Aaron S.
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I opted for fast-track delivery and it did not disappoint. I received constant updates from where it was dispatched in China all the way to my front door. As for the product itself, I love it. I was a bit weary of some of the minor issues that the other reviews specified but I personally haven't experienced any. It does take quite a few seconds to boot up but I'm sure that's down to the OS rather than the product itself. I've also seen that it's somewhat easy to replace the OS with an easier one but I'm happy with the default.

Date of experience: May 12, 2025
Maryland
1 review
0 helpful votes
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Great followup
May 22, 2025

Had a console arrive broken, amd they were great, sent out a replacement as soon as I contacted them and my kids love it!

Date of experience: May 12, 2025
GB
1 review
0 helpful votes
Follow Ovidiu P.
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Tronsmart force max
May 22, 2025

All good. I got my speaker in about 10 days from the moment the order was dispatched.
As I want so much this speaker the waiting was hard but in the end all arrived safe and during this time manage to track all the movement ot it.
Thank you

Date of experience: May 12, 2025
GB
1 review
0 helpful votes
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Retroid pocket 5
May 22, 2025

Ordered the retroid pocket 5 and arrived pretty quickly! Around 7 days I believe. Item well packaged and in good condition when it arrived. Great service.

Date of experience: May 12, 2025
Canada
1 review
0 helpful votes
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Expensive shipping
May 22, 2025

The title says everything I'd rather have a free option with a longer delivery time. And this box has a minimum character limit, which is stupid.

Date of experience: May 12, 2025
Morocco
1 review
0 helpful votes
Follow Lail L.
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Palm mate!
May 22, 2025

Shopping for a mouse was quick. Found a wireless one with good reviews. Perfect sensitivity, fits my hand well. No regrets! ​​​​​​​​​​​​​​​​

Date of experience: May 12, 2025
GB
1 review
0 helpful votes
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It was quick enough
May 18, 2025

The sun was shining as I purchased the item. It arrived quickly enough, was kept constantly aware of its tracking and would use again 😁

Date of experience: May 8, 2025
California
1 review
0 helpful votes
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Great product
May 17, 2025

I've had my keyboard for a few weeks now it works great. The price was amazing and shipping was quick.

Date of experience: May 7, 2025