WhataburgerReviews 60

Everyone knows Whataburger has great burger, but did you know their salad is the best salad around? Their grilled chicken apple cranberry salad is better than any other salad around.

I love Whataburgers mouth-watering Patty Melt, but it needs a combination of dips called Dizzy Dips- that would really set it off!

I live in east Texas, and mostly went to Whataburger for the chicken fajitas, but found out they no longer serve them? I do like the Dr. pepper shake and honey butter chicken biscuit, but they are more like snack foods and I'm trying to eat healthier right now. I could order a chicken sandwich or salad somewhere else that is better and cheaper. Therefore, I have no real reason to come here anymore because the food is overpriced and the service is really slow. Very disappointed that they took this off the menu!

Will not goto anymore, you not sale jalapeño biscuits. Those were the best seller. You don't get rid of your best seller! Why Did you all quit?

You have a 28 yr old well seasoned mgr come on duty for a few months & she seduced a much younger man (on the job for a while) & he loses his job? Pfft. Don't think it's supposed to work that way. Lots of sexual activity goin on in that place.

My bun was cold on my hamburger and the French fries were the leftover brown broken pieces.
What a total loss.

I came in for my re order. They had mistaking my order with another. At the time a female manager, I spoken too... This time I went inside so I can tell them, I'm allergic to mustard. The miss ordered was about a month ago.
I went into the restaurant and told them of the mishap, I was given the run around. Finally was given my order, without a drink so I said I can pay for the drink. They just gave me a cup... I sat and enjoyed the meal but I notice, paying customers were given a small tray with ketchup and salt with napkins... I wasn't given this extra treatment. I'm a disable man and using arm crutches and need help with my drink. No one help. So I struggled with my drink to my table. In a way I felt like I wasn't a paying customer and treated with neglect. But the food was good. No receipt of this meal sorry. I hope all of my fellow disable friends don't get treated this way...

Made a stop at whataburger dry burger #886 store number on 7755 Normandy Blvd Fl on 06/14/21 7 pm cashier Azeria B took our order been driving for 8 hrs we asked for hot fries no salt burgers hot off the grill her reply WAS ALL BURGERS ARE OFF THE GRILL Evil Litttle B She didn't ask to make sure they were made right we got Super Dry Burgers So Disgusting gross for $28 worse then Mcds hire positive people not The Evil Ones

The burgers were cold cheese wasn't even melted the meat was so thin they are not even tasty and juicy like the commercial describes. Instead of picking up a home delicious Burger it was like a hot and ready pizza.

I went to the Whataburger on broad st at 11:26 Thur the Dr line. Left at 12:14 am. First I ask when was the unsweetened tea made last? The cashier said at 6:30 am. Wow. I said never mind. I repeat my order several times. I order #1 with cheese add mayo. So I said I want mustard and mayo. I also added a just a burger. After the long wait. I finally made it to the window. I again ask him. Y'all tea was really made last at 6:30 this morning. He said yes, I asked for ranch. He said they were out. I said ok. Understandable, he gave me my bag open wide. I did not like that. Bugs can get in my bag. As I drove to the st. I saw my receipts hanging out my Dt window. I stop to get them. I only live 9 minutes away. I got home and my bread on my just a burger was soild hard. I could use it's for a dark board. My fries were also hard. It's felt like I could have broken a tooth. My Whataburger was cold. But still had a very lite qualify taste. What did I spend almost 10 $ on. I'm a diabetic. That why I asked for unsweetened tea. I don't have to many choices. Tea made at 6:30 in the morning. That was 2 shift to many for tea. It's every 8 hours. Can somebody count. I'm very displeased at the food I got today. Whataburger is my favorite. Not this one anymore. This is my second time coming here and both times. Just horrible. I will go out of my way to get the quality I want. Very frustrating after an 8-hour shift. Then to get a meal like that. I work for Whataburger 7 years left in 2011. I know their strength on quality. This is not it.

I just called 10 minutes ago and the girl who answered I think talania was so rude. I had asked for a manager and she said she's in the restroom and hung up on me. I was not close to be done. You either fire or her or retrain her how to answer the phone and be polite. It's not the first time she's done this.

Good customer service is what this place lacks. I used the drive through to place two orders of 3 chicken strips with fries. The lady took half of my order and then disappeared. I kept saying hello, hello, hello but no one answered. So as a courtesy to the long line of cars behind me, I drove through to the window. As expected they didn't have my order. I gave it to her again but she showed me a terrible attitude and an extreme unprofessional treatment. I asked her for ketchup and BBQ sauce. She charged my card and on the charge was additional charge for BBQ sauce which I never ordered. All I wanted is two orders of 3- chicken strips and fries. The BBQ sauce is free and so is the ketchup. The lady charged me for an extra BBQ sauce that I never ordered and she kept arguing with me that the sauce is not free. She refused to listen to me that I didn't need the extra sauce but of course to no avail. Even though the BBQ sauce is 35 cents, it still pissed me off because their attitude and their poor customer service truly got to me. I filed a complaint with the Whataburger head office to ensure they address their staff at their location on 3797 Southwest Freeway, Houston, TX *******. There is no need for rudeness and poor customer service. If the employee is mad at the employer, they shouldn't take their anger out on the customer. I give them zero star for their unprofessional behavior and bad attitude and for charging the customer's credit card for something we never ordered.

WILL MAKE YOU LEAVE AFTER HALF AN HOUR. Flavourly, Stuck in the past with their old style burgers. WhataBurger has decent burgers, but if you were expecting to leisurely enjoy them with contemporary technology, you out of luck. No WiFi, no place to connect your devices. If you have their app and try to order in the restuarant with a weak cell connection, you're out of luck. Their burgers remind me of 60's food, and I realize some may enjoy having well lubricated meals.

While I was writing this review the general manager came out and told me I was loitering and had to leave.

I submitted complaints to BBB and to the corporate office, no response.